Fast service and amazing products
It's the second order I've made and I'm delighted. The order has arrived very quickly and the products in perfect condition. I will definitely repeat.
We aim to provide the cheapest and good-quality DIY diamond paintings and relvant DIY crafts. Certainly we often update to sell the latest designs and styles.Hope all people could have fun with these creative paintings !
Written by the business, not verified by us.Fansells (fansells.com) has a 4.7 out of 5 rating on OK.one, based on 260 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the diamond paintings and cross-stitch kits, noting that the printed canvases are beautiful and very easy to work on. Many people also mention that the dedicated customer service team is incredibly supportive, friendly, and quick to assist with custom orders or general questions. However, some people were dissatisfied when certain popular items they wanted were temporarily out of stock or completely unavailable. Buyers also mentioned occasional issues such as damaged deliveries or minor product defects, though helpful customer support handled these situations promptly.
Auto-generated from all reviews of this business. For reference only.It's the second order I've made and I'm delighted. The order has arrived very quickly and the products in perfect condition. I will definitely repeat.
Large eye pleasing refrigerator magnets. I used an extra magnet so I could use them for my needlework to hold items in place. The dustproof pouch holds my shorter scroll rods with fabric nicely.
Fansells always does its best to solve your problems or find a solution for them. Strongly recommend them
The sevice is great !!! Always doing the best the can to help you
The order was dispatched the next day. It arrived from China a week later. Everything was correct in the order. Thank you for excellent service at a good price.
Changing my review. Amy in customer services is very helpful. However too many kits arrived with missing threads. She does send them but it's the time it takes to arrive. Spent a lot of money on this site but last missing threads was my last time.
I received my package quickly, everything was printed well.
I use this company quite a lot as they always promise delivery and always help in whatever you ask of them, will surely use them again. Price of their goods are very good xx
Very good service
Excellent customer service. The problem I had with my canvas was sorted very quickly, brand new canvas was sent to me in a couple of weeks.
Items great quality, deliveries on time. All issue dealt with in a professional manner
I was very pleased with my purchase! The company exceeded my expectations in every aspect. Delivery was fast and efficient. The products arrived in perfect condition, very well packaged. I recommend this company without hesitation!
Very happy with my purchases will definitely use again
There was an issue with the printing of one kit, the cloth had got wet and arrived blurred. One other kit had been sent in error (right number, wrong kit). I emailed and was assured that a new kit and the correct kit would be sent to me. Great communication and both kits arrived in excellent condition.
Great kits and arrived on time. I definitely recommend this store.
The product arrived in a sturdy and well packed box. Order was complete. I love the product.
I was missing one color of drills, and the customer service asked the seller to send them. I've juste received today. The diamond paintings are beautiful, and we can't find them on another site. Prices are good. The packaging should be different, the fabrics are folded and the folds are very deep. Too bad.
Good help Great people to deal with and lovely Diamond Paintings
The Items are of good quality made well the pictures are very nice always more drills than you need. Amy is always happy to help you if you have a problem with your order and always gets back to you when you email her.
Good contact, goods well packaged and traceable shipping - I enjoy shopping there.
260 reviews matching