Farehutz (farehutz.us) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
What people say
R
Richard · 1 review · Experienced 2026-06-15 ·
★★★★★
The agent Scarlett was very helpful and…
The agent Scarlett was very helpful and nice
Reply from Farehutz2026-06-16
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
M
Mike · 1 review · Experienced 2026-06-15 ·
★★★★★
Fast, Fast, Fast
Adam was extremely quick helping me get the boarding pass for our flights. He preformed the service with lightning quickness. He was exceptional and my wife and I had our boarding passes in less than one minute.
Reply from Farehutz2026-06-16
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Mr Robert were very helpful , I personally appreciate him for his kindness ex.
Reply from Farehutz2026-06-17
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
K
Kelly Kimari · 2 reviews · Experienced 2026-06-16 ·
★★★★★
Robert was very helpful
Reply from Farehutz2026-06-17
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
D
Dat · 1 review · Experienced 2026-06-14 ·
★★★★★
Helping me out purchasing ticket it…
Helping me out purchasing ticket it make very easy when assistance help me out
Reply from Farehutz2026-06-15
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Attendant was very helpful and efficient, Scarlett went above and beyond to help me.
Reply from Farehutz2026-06-15
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Adam excellently helped us in checking in. Thank you!
Reply from Farehutz2026-06-14
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
S
Sharon Roberts · 1 review · Experienced 2026-06-14 ·
★★★★★
Robert was very professional with his service from customer service
Robert was very professional with his service,
Reply from Farehutz2026-06-15
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
J
Judy · 1 review · Experienced 2026-06-13 ·
★★★★★
Robert was great in helping me get my…
Robert was great in helping me get my boarding passes. Courteous and professional!!
Reply from Farehutz2026-06-14
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
It was a very good experiance and very helpful i give asher Brown a 10 star even there is only 5 stars rating
Reply from Farehutz2026-06-14
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Bob provided great customer service and I am grateful. I appreciate not being out on hold forever.
Reply from Farehutz2026-06-13
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
K
Kristine · 2 reviews · Experienced 2026-06-12 ·
★★★★★
Robert was very helpful and friendly
Robert was very helpful and friendly. He was also very patient in repeating things I could not understand due to my hearing and his accent.
Reply from Farehutz2026-06-13
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Very efficient and good work , thank costumer service Jeff Wilson
Reply from Farehutz2026-06-13
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Asher Brown was very patient, kind and professional.
Reply from Farehutz2026-06-13
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
K
Kodi Carlin · 1 review · Experienced 2026-06-01 ·
★★★★★
FAREHUT IS A SCAM
My experience with Farehut was horrible. I thought I purchased my flight tickets online. But then Farehut agent called me and told me what I purchased was not possible. They
Moved my flight days around - and with different airlines - when they told me it is not possible. The person who I spoke with was extremely rude and difficult to understand what they were saying.
They charged me $500 just for speaking with them. I have no idea why they charged me.
Complete scam!!! Everyone stay away from this company!!
Reply from Farehutz2026-06-13
Dear Passenger,
Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns.
At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly.
We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-800-473-7107 / [email protected], and we will be happy to assist you further.
Your satisfaction is very important to us, and we look forward to resolving this matter for you.
Kind regards,
Support Team
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
I had a good experience and all interactions were addressed related to travel and ticket confirmation. Thank you for the interaction with Scarlett.
Reply from Farehutz2026-06-10
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
D
Devante · 1 review · Experienced 2026-06-09 ·
★★★★★
Great communication
Great communication . Scarled helped me with everything
Reply from Farehutz2026-06-10
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
