Easy booking and instant confirmation
Easy booking and instant confirmation of order by e-mail
Farera (farera.com) has a 3.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 44% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-28.
Most reviewers were somewhat happy with their experience overall. Many consumers found the process to be straightforward and recognized that the platform offers competitive pricing compared to official company websites. People appreciated the platform's simplicity, with some noting that they could quickly secure good fares, even at short notice. However, some customers also mentioned serious difficulties regarding price transparency and final charges. A few other people experienced issues where the price suddenly increased at the payment stage or tickets were unavailable after selecting non-extra options. Furthermore, several reviewers reported cancellations after booking or being unable to receive confirmation despite payment.
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– Refund still missing after 2 months My Ryanair flight was cancelled, and Farera is responsible for handling my refund. I have been waiting for around two months. Farera told me on 18 June that they were actively following up with the airline and would immediately transfer the refund to me once they received the money. Despite this, I still have not received my refund. I contacted Ryanair and was told that the refund request had not been escalated/processed. Farera needs to explain where my refund currently stands and provide evidence that they have actually requested it from Ryanair. I have written communication and screenshots proving what they told me. Very disappointing customer service. I hope they resolve this immediately. I would use the second version. It’s strong without making accusations that you can’t prove. If you want, I can also  write a German version of the Google review, which may be more effective since you’re dealing with Farera in Germany.
Ok👍👍👍👍👍👍👍👍
This is one of the most despicable and deceitful travel companies - sells tickets when none are available. Keeps customers hanging and waiting for hours. No way to contact them - but they are quick to take the money. I am appalled by their inefficiency.
Overall experience was good, but the taxes and additions which was added to the final price were high. If I had known it earlier would have bought the tickets directly from the airline.
I strongly advise EVERYONE to avoid Farera! This is an absolute nightmare of a company. I purchased a Wizz Air flight through their platform, and they registered my booking using a proxy/fake email address, completely locking me out of my own flight management.I urgently need to make a passenger name change. Not only did Farera completely ignore my formal requests, but they also provided a customer support phone number that is COMPLETELY FAKE AND DOES NOT EVEN WORK! They take your money and then completely abandon you, blocking you from accessing the airline services you legally paid for.This is a clear violation of EU consumer protection laws (unfair commercial practices and denial of service). I am currently initiating a forced Chargeback procedure through my bank to recover my money for fraud, and I am filing an official complaint with the European Consumer Centre (ECC). If someone from Farera management is reading this and wants this review removed, contact me IMMEDIATELY to unlock my Wizz Air booking reference JTICFE and process my name change. Otherwise, see you in court and through banking disputes!
I booked an AirAsia Thailand flight through Farera. I requested a refund on 12 June 2026 after a schedule change. Farera requested additional documents, which I provided on 11 July 2026. Despite multiple follow-ups, I have not received my refund or a clear completion date. My experience has been disappointing due to the delay and lack of communication. Never buy ticket from a 3rd party platform. Lesson learnt - thank you
Nice Very good
I had a very positive experience. The company sends helpful reminders to check in online, which makes traveling much easier. The website is convenient, easy to navigate, and contains all the information you need. The booking process was simple, and I didn’t have any negative impressions. Overall, everything went smoothly, and I would use this company again.
smooth booking process price transparent service perfect
Good service. No complaints at all. Easy and straight forward.
Easy to book, had to no problem with all my booking
everything went well, I was scared to trust them at first, but there was nothing to worry about :)
Horrible experience. They take the country of payment and just decide to make that your Nationality. Now I have to go please and explain at the airport why they got our information wrong. Oh and good luck doing your booking 10 times over because they hide the "no thanks" for the 50 additional fees everywhere on the page. Will never again use this crappy service.
Good service! Good support during the trip.
It’s a scam. They’ll take your money and do nothing. Your only option is to get a refund through your bank and file a fraud report. Don’t even think about trying it.
They added hidden fees which when I cancelled they upped the price by 70 euro, scammers
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