Farera (farera.com) has a 3.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 44% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-28.
Most reviewers were somewhat happy with their experience overall. Many consumers found the process to be straightforward and recognized that the platform offers competitive pricing compared to official company websites. People appreciated the platform's simplicity, with some noting that they could quickly secure good fares, even at short notice. However, some customers also mentioned serious difficulties regarding price transparency and final charges. A few other people experienced issues where the price suddenly increased at the payment stage or tickets were unavailable after selecting non-extra options. Furthermore, several reviewers reported cancellations after booking or being unable to receive confirmation despite payment.
Auto-generated from all reviews of this business. For reference only.I booked my flight through Farera.com and found a great price. The booking process was quick, simple, and secure. Everything went smoothly, and I was happy with the service. I would definitely use Farera.com again and recommend it to anyone looking for affordable flights.
Our Barcelona–Shanghai–Tokyo flight was severely disrupted, and Farera’s handling of the situation since then has been absolutely desperate. First, their website displayed an impossible itinerary, with reversed dates and a negative flight duration. Then they offered us an alternative that would make us arrive in Tokyo exactly two days later, causing us to lose prepaid accommodation and a significant part of our trip. We replied accepting that alternative only to avoid losing the proposed seats, while asking for an earlier rerouting. However, we still have not received reissued tickets, clear confirmation of the final itinerary, or any certainty about which flight we are actually booked on. On top of that, China Eastern’s website does not recognize our tickets, either to retrieve the itinerary or to complete check-in. Farera is also failing to respond despite the urgency, while the original flight is still operating. We are not asking to cancel the trip or receive a refund. We are asking for something as basic as having a supervisor review the case, confirm a valid itinerary in writing for both passengers, and issue the tickets correctly. The lack of information, the contradictions, and the complete absence of a response have left us feeling utterly helpless just hours before the trip. The sense of powerlessness is overwhelming.
Bait-and-switch scam. They show an attractive price, let you go through the whole booking and payment process, then suddenly claim the “transaction couldn’t be completed” due to “real-time data” or “technical issues.” No money taken? Perhaps, but your funds are frozen for days. Of course, the same flight is still available — now at a much higher price. This isn’t bad luck, it’s a deliberate dark pattern. Avoid Farera.
Went through the whole reservation and purchase process, was sent from skyscanner as one of their recommended agents. Once everything done and payment data entered I get the message "oops rate no longer available"... really? I still see the rates available on skyscanner and the airline! Scummy people, not recommended!
The price was good, the information as well. There were a lot of add ons to choose, but if you dont need them, you can skip several sites. Its the same procedure as everywhere.
Never trust these websites, they raise the price last step before payment confirmation.
The price of the ticket doubled just one second before completing payment. This is ridiculous. It was the first and last time i am going to be using this website.
The booking process is terrible. For every necessary entry, you are asked if you want to take out completely unnecessary insurance. Super annoying, and the displayed buttons are incorrectly set to bright colors so that you accidentally click on an extra option. Before you know it, you have bought something you didn't intend to. Discounts are shown during the process, only to be removed again at the end. It is remarkable how you try to swindle money out of your customers. JUST STOP DOING IT!
Among the cheap flight booking options, this has been the worst I have experienced so far. They show unlimited pop ups, ask you to upgrade without mentioning the price. At the last stage, they increased the real price by like 20%. I eventually did not buy from them but they earned this review with their disproportionately cheap user flow.
Honestly I was nervous being I never heard of Farera but I had absolutely no issues. From checking in prior to my trip to getting back home. I would definitely use them again. Prices were very affordable.
No issues to report. Once confirmation received, check-in was a breeze thru Frontier App as stated in the instructions received from Farera.com. Will definitely use them again 😁
I would not recommend booking through Farera. After my train to London was cancelled, I urgently needed a replacement flight. I searched on Skyscanner and the best option was through Farera. Although I had never heard of them before, I carefully checked everything before booking: the date, departure time, cabin baggage, and the final price after being redirected from Skyscanner (which is often where prices change). Everything was correct, so I entered my credit card details and confirmed the booking. I immediately received an email saying: "Your flight tickets are on their way! We are currently processing your booking and will send your confirmation within a few minutes." The email also stated that my payment had been pre-authorized and that only in the rare case that the airline's availability changed at the last minute would the ticket not be issued. Reassured by this confirmation, I went to bed thinking my trip was secured, even though this last-minute flight had already cost me around €500 more than originally planned. The next morning I woke up to an email saying simply: "Order cancelled." Apparently, Farera was advertising and selling a ticket they could not actually issue. While they did not charge my card, that doesn't change the fact that I lost valuable time and was left scrambling to find another flight, by which time prices had increased even further. If your travel is time-sensitive, I would strongly recommend booking directly with the airline or with an established travel agency that only sells tickets it can actually ticket, rather than merely attempting to obtain them after you've placed your order. This experience caused unnecessary stress at exactly the moment I needed reliability most.
The ticket price was increased by €30 at the last minute during purchase. An additional €20 was added unnecessarily due to the automatic ticket change option. Despite checking in, the ticket lacked a barcode, resulting in an extra €48 being charged at Eindhoven airport. No check-in reminder email was sent. Do not buy tickets from this company. They do not provide honest or reliable service.
Thank you for the coupon and the good service! I gained so much new and interesting experiences :)
Really predatory site. Advertised flights for one price around £150 for the past 24 hours but will cancel the transaction or bump its up by 10-15% once you’re checking out. Don’t waste your time. I got confirmation and all after booking only for them to cancel the transaction and offer me a higher price. Just advertise the correct price in the first place
It has been really easy to book a flight that we saw at higher price in the Company website. The check in experience has been also very easy: they give you the official company reservation code with which you do your check in directly on the Air Company website and your tickets will be on the official Travel Air app. I suggest to use Farera for booking your flights
All working very good, quickly and farera me offer good condition ticket with hand luggage (another company was the same price without hand luggage) For my experience is was 5 star👍
My ticket is in Status pending for few hours after booking. No reachable customer support to clarify the issue
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