The Fireplace & Chimney Authority (fireplaceandchimneyauthority.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher. Last updated 2026-08-10.
The team was prompt, transparent and professional. They quickly went to work, keeping me advised of developments. They addressed and resolved problems they identified after consulting with me. All in all, a positive experience…
Great job all around. The sales team did an excellent job helping us find our perfect solution. The installation team was fantastic. Their attention to controlling dust and debris was noteworthy. Highly recommend!
Total experience was outstanding from making the appointment to completing the service on our fireplace insert. We were impressed with the thorough inspection, cleaning and adjustments. Couldn't be happier with the purchase and great service! thorough inspection
Our technician, Guy, always seems to work above and beyond expectations when cleaning and maintaining our gas fireplace unit. He spends time and seems to clean impeccably! He is always personable and professional - answers any questions. Thank you!
They did everything they said they would do on time and they cleaned up everything.
We have used this company for many years. They rebuilt our fireplace and it has worked very well. We also have them maintain every year. They are professional and friendly and reasonable. We would highly recommend them.
The technician was very professional and thorough.
On time, through job. Clean and efficient.
Great service. Installed just a few days after we ordered. Everything was done efficiently and clean up was great.
I had the fireplace cleaned and it looks brand new!
Fireplace cleaning and repair were thorough. Service technician was honest and skilled.
You're having Bernardo in your employ is a credit to your company. We have had him work on our fireplace and chimney before and he always does exemplary work and is very affable.
We recently had a fireplace installed, and the entire experience exceeded our expectations. Sean and his team were professional, punctual, and took the time to explain every step of the installation process. Their workmanship was excellent, and they paid close attention to detail while keeping the work area clean and organized. The finished fireplace looks beautiful and works perfectly. It has completely transformed the look and feel of our home. We truly appreciate the quality of the materials and their work. I would highly recommend them to anyone looking for a reliable and skilled fireplace installation company.
What an exceptional team of masons and repair men. They rebuilt my 60 year old fireplace to perfection.
The technician was friendly and really knew his stuff. He cleaned the fireplace, answered some miscellaneous questions I had about restarting the flame when the power goes out and walked me through the process.
Clearly explained what needed to be done. Work was completed quickly and without issue. Also, didn't try to sell me services that I didn't need. Highly recommend and will use again for any future chimney needs.
Good service
As always, the workmen were very thorough and left everything neat, clean, and in working order! I also appreciated that they were here on time.
64 reviews matching