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Money & Insurance

FirstKey Homes

204 reviews

4.8204 reviews
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About FirstKey Homes

Data updated
Website
firstkeyhomes.com
Category
Money & Insurance
Location
United States · Marietta
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
0% (0/8)
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Is FirstKey Homes legit?

FirstKey Homes (firstkeyhomes.com) has a 4.8 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

A
Areli · 1 review · Experienced 2026-08-05 ·

Ric: Very attentive and very helpful

Ric was Very attentive and super helpful!

N
Neena · 3 reviews · Experienced 2026-08-06 ·

Excellent customer service

Les was very helpful and provided excellent customer service. He was professional, attentive, and made sure the purpose of my call was fully addressed and resolved. I truly appreciated his assistance!

D
David Tramontana · 2 reviews · Experienced 2026-08-06 ·

Maria helped me today and was extremely…

Maria helped me today and was extremely kind compassionate and incredibly thorough. She knows her job inside and out and it was a pleasure working with her today. Five stars!

F
Fred · 1 review · Experienced 2026-08-07 ·

Ryan kicks ass.

Ryan was helpful. Understanding. And didn’t make me wait an hour to fix my situation. Everyone experiences life and Ryan didn’t make me feel like garbage for needing an extension. As a motorcycle dealership manager I wish my representatives were more like Ryan. Whole call from dial to direction to explanation to solution was 8 minutes.. I’ve waited 8 minutes on hold trying to order pizza. Yay Ryan. 5/5 stars would recommend to anyone.

L
Liann · 1 review · Experienced 2026-08-07 ·

Mae was very helpful and thorough

Mae was very helpful and thorough! 10 out of 10

Þ
Þríðja Hrafnaseyja · 1 review · Experienced 2026-08-07 ·

Yandie was helpful and super…

Yandie was helpful and super straightforward

F
Fam · 1 review · Experienced 2026-08-07 ·

The gentleman sundip was patient and…

The gentleman sundip was patient and through. He provided zip codes i needed because i moved in from indiana . Great service.

C
Carolyn · 3 reviews · Experienced 2026-08-06 ·

The customer service representative was…Rajat

The customer service representative was super nice and helpful and very professional and knowledgeable his name is Rajat

R
Raul Zaragoza · 1 review · Experienced 2026-08-07 ·

She was made the process fast and easy…

She was made the process fast and easy , very polite and and helpful

N
Noah Cuellar · 1 review · Experienced 2026-08-07 ·

Asif was really friendly and answered…

Asif was really friendly and answered all my questions.

s
sagar tella · 1 review · Experienced 2026-08-07 ·

Soumik was very helpful

Soumik was very helpful . he is very patient and polite

M
Mardine wortham · 1 review · Experienced 2026-08-07 ·

Soumik was very helpful

M
Mack Hopkins · 1 review · Experienced 2026-08-07 ·

It was good

It was good. Mary Ann was very professional

T
T. Geller · 1 review · Experienced 2026-08-07 ·

Ryan Cuizon was extremely helpful with my Payment.

Ryan Cuizon was extremely helpful in answering my questions and explaining the issue I had encountered with my payment. He took the time to listen to my concerns and help to resolve everything for me.

S
Stephany Barron · 1 review · Experienced 2026-08-07 ·

He was very kind and understanding of…

He was very kind and understanding of my need. He was also very helpful in helping me resolve my issue.

D
Donna Hancock · 3 reviews · Experienced 2026-08-07 ·

Friendly customer service

Erica was very friendly and quickly created my maintenance request.

S
Suthrngul · 2 reviews · Experienced 2026-08-07 ·

Attentive and patient

m
mac · 3 reviews · Experienced 2026-08-07 ·

Customer call

Great serviceeeee

M
Maddie · 1 review · Experienced 2026-08-07 ·

Mae was great

Mae was great, I called in a panic upon receiving an email stating I had high water usage even though I haven’t stayed at the property yet just still moving in and getting stuff delivered she assured me they would get the problem fixed.

S
SHANITA THIGPEN · 3 reviews · Experienced 2026-08-07 ·

Erwin was helpful

Erwin was helpful, knowledgeable and provided kindness with customer service excellence.