flightsbird

First Time User

Antonio helped me set up my trip and let me know about any extra fees or updated fares. The process was very quick and easy. I should receive my eticket within 24 hours.

very good experience

Antonio Stamps was my agent, he was very helpful and found a better price than what I saw online.

Excellent service!

Brock Drummer was the the agent who helped me. He gave me the attention I needed, and got me the best flight, with a good price, and the least amount of layover time.

WASTE OF TIME

They gave me a price, confirmed and then called and tried to sell me the same flight for 200.00 more or cancelled. I cancelled the flight and went and booked another for 300.00, about 60.00 more than their original number. Beware--Bait and Switch!

Amazing experience with customer…

Amazing experience with customer service representative, JP

the service that Shane Johnson gave

the service that Shane Johnson gave, was excellent. He was helpful and patient. He knew his job and it showed. Thank you, Shane

Sebastain Brown was excellent in…

Sebastain Brown was excellent in assisting me with all my travel plans. Thank you!

I worked with Antonio who did a GREAT…

I worked with Antonio who did a GREAT job solving my challenge without incurring an additional charge! Customer service should be like Antonio's all of the time! This was my first time using Flightsbird and because of Antonio's service, I will use Trustpilot in the future.

great!

This was a great price and a quick transaction! Thank you!

This company is a complete ripoff

This company is a complete ripoff -- do not do business with this outfit. I booked a trip for my family to California for the Christmas holiday. A work commitment came up and I needed to change my flight. Of course, I would need to pay the airline's change fee plus any difference in the fare. I called up the airline to find out about availability for a substitution (there was availability) and the fare (only slightly more than what I had paid Flightbird). The airline told me it would be much cheaper to call the agency than to buy a new ticket.i I then immediately called Flightbird, and after being put on hold for almost an hour(!), I was quoted a change charge that was almost double what I had paid for the initial ticket, and well over what the airline had told me that a new ticket would cost even without any credit for the ticket that I had already ought through Flightbird. I was finally transferred to a supervisor, who then quoted me a price that was lower than what the line agent had proposed (supposedly after consultation with a superior),but double what the airline had said the combination of the change fee plus the fare differential would be. What a bunch of sleazebags and time-wasters.

Melissa PalacioUnited States · 2 reviews · Posted 2018-11-02

Thank you John Parker for helping me I…

Thank you John Parker for helping me I really appreciate it!!! I’m very happy

John Parker provided excellent services.

Tina KurzUnited States · 1 review · Posted 2018-10-27

I booked my ticket online

I booked my ticket online, first I got my confirmation number but after some hours they send me an email that there is a problem with the ticket. I call the costumer service and they tried to sell me another ticket for 100$ more. I got the price a little bit more down so I took it. After waiting 48 hours and many conversations with the costumers service I still don’t have any ticket. The manager is unhelpful and gave me a new price 400$ higher than the original one! I spend probably 4 hours in the last 3 days calling this website. And my boyfriend is still waiting for his eticket... I warned you.

Nick WillsUnited States · 1 review · Posted 2018-10-26

Best Customer Service by Flightsbird

So Flightsbird is genuinely a good website to book flight tickets online. I was searching for cheap flights from LAX to Miami & I got a huge discount on my tickets which was really appreciated. They give a good discount and provide good service to their customers.

I just finished booking my flight with…

I just finished booking my flight with John Parker and he was very helpful. He made sure that I got a better deal than I expected on a roundtrip flight. This was my first time booking with Flightsbird and I was a little hesitant about booking but John reassured me with his great customer service. He exuded a lot of patience by answering all my concerns. I will definitely book with this company again and John will definitely be my go to guy for reservations!

Gessica PierreUnited States · 1 review · Posted 2018-10-21

Started out so skeptical of using…

Started out so skeptical of using flights bird because of a couple of reviews I saw so instead of using the online site, I called the customer service number. SO happy that I did. John Parker did an AMAZING job with booking my flights to LAX while saving me a couple of hundreds of dollars. I definitely will be using again. For those of you who are skeptical about them not having current prices up, call to book! John P - you the man! I'll call him directly next time!

I have booked tickets with more then…

I have booked tickets with more then 100 travel agents in my life, I have never accounted anything even remotely as unprofessional as this company I do not want to go into details as i do not have all day to list them all. But i only want to repeat what the agent at the airport told me after seeing the amount of mess ups with my seating and luggage etc.-PLEASE DO YOUR SELF A FAVOR AND DO NOT USE THIS TRAVEL AGENT COMPANY ANY MORE IN YOUR LIFE.

I screwed up my booking but Antonia…

I screwed up my booking but Antonia helpt me fix it! BIG thanks for that!!

Angelo PresselloPoland · 1 review · Posted 2018-09-27

Superb service!

I screwed up my dates, and the superb agent on the chat - Mr. Sebastian Brown - fixed everything in minutes. Superb service!

Antonio is a true professional

Antonio is a true professional! He was extremely helpful and made my booking super easy. I was able to book my flight fast and at a great rate. Thanks Antonio!