Come on a dreamy trip with Floraltrip.In Floraltrip, we focus on improving customers’ experience and help you create the memorable experience you can share with the people you love.We're always up-to-date on the most fashion design and colors match that people are using, prepared to push the limits at every turn to provide people with highly quality, highly satisfying experience. We believe fashion is an optimistic business, and in this spirit we continue to grow. We love creating each vibrant piece focused on honoring the beauty found in nature, and we love timeless and romantic accessories that merge the classic with the unexpected.
Written by the business, not verified by us.
Is Floraltrip legit?
Floraltrip (floraltrip.com) has a 3.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the excellent overall quality of the products, warmly praising the sturdy craftsmanship, reliable materials, and truly unique designs that perfectly suit their daily needs. People also appreciate the extremely helpful support team, noting that customer service agents quickly assist whenever questions arise about online purchases.
Some reviewers were not happy with the extended delivery times caused by international shipping from overseas warehouses. Many customers additionally noted that items occasionally arrived looking much smaller than expected, while a few experienced disappointing build quality or frustrating sizing issues.
Auto-generated from all reviews of this business. For reference only.
Great product
Great communications
Confidant experience
Reply from Floraltrip2025-05-03
Hello FLL! Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
Order with plenty of time - Guaranteed Satisfaction
Order with plenty of time before you need it as it ships from somewhere in the middle of Asia. Apart from that the bow tie handkerchief and pin 3 piece set I got was very high quality and I guarantee customer satisfaction with the materials. Everything felt very high quality and buying just the bow tie at a store near me would run me atleast the 30$ total of all 3. Cheap yet high quality.
Reply from Floraltrip2025-05-03
Hello Jonah! Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
Floraltrip is using a shipping company that wont deliver to my house
I input my address for my order. I live in a rural area minutes outside of a major City. I explained during my order checkout that I live in a rural area. FloralTrip was happy to take my money and ship my merchandise, but shipped it with UniUni Express. UniUni tracking states "Address is outside our delivery area , contact courier to delivery or the package will be sent back to the supplier". I attempt to contact UniUni and the number has been disconnected. Well it would have been nice to know that Floraltrip is using a company that wont deliver to my house, before I ordered!
Floral trip needs to do better to make sure that if they are offering shipping to my house, Floraltrip needs to make sure the shipping company that they are using will actually ship it to the purchasers address. My advice don't buy anything from suppliers that use UniUni Express!.
Reply from Floraltrip2025-05-03
Hello Scheidl, we're so sorry for any unpleasant experience.
As we check, the package has been delivered to your address.
We have sent the delivery details to your order email by [email protected]
Please check your email.
If you have any questions, do not hesitate to contact us.
Have a nice day！
Absolutely stunning products and the customer service is always prompt.
If there is anything an issue with your order the team deal with it immediately.
Will continue to purchase from them in the future.
Reply from Floraltrip2025-05-03
Hello Chris! Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
Beautiful craftsmanship.
My purchase was a belt and it was exactly what I was looking for.
The actual belt looked exactly like the
Picture on the website and the weight was perfect.
I’ll be ordering many more purchases very soon!!
Reply from Floraltrip2025-04-24
Hello Tysiem!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
Excellent customer service and even better quality!
Would recommend!
Reply from Floraltrip2025-04-16
Hello Sarah!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
We ordered a belt which was to small but excellent quality. Floraltrip sent us a bigger size and now it fits very good. Thanks so much. Caroline
Reply from Floraltrip2025-04-14
Hello Caroline!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
I was most impressed with their customer service. We resolved the situation, and I am a satisfied customer.
The company's turn around time was prompt. I received an update and an invitation to call them if I had additional questions every morning). Although I ordered the wrong size belts (they instructed me on how to take the measurement accurately); Ordering the wrong size belts made the wait time longer, however, when I did received the belts, I was completely satisfied.
Reply from Floraltrip2025-04-03
Hello Caletha!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
I recently ordered a variety of cufflinks, bow ties, neck ties, brooches and pins to take on a cruise. I was anxious that it would all arrive on time to take with me and emailed to tell them this. They replied promptly and reassured me they would ensure a rapid delivery. It did indeed arrive well within time and I am thrilled with everything that I ordered.
It arrived well packaged and each item in a beautiful sturdy good quality presentation box.
I would recommend this company wholeheartedly.
Reply from Floraltrip2025-03-30
Hello Murray!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
Courier company (Yodel) delivered to wrong address, but was refunded.
Reply from Floraltrip2025-03-28
Hello David！We understand how frustrating and disappointing this experience must be for you, and I sincerely apologize for the poor service. Your satisfaction is incredibly important to us, and it's clear that we fell short of meeting your expectations.Our representative has already reached out to assist you and provide a resolution. Please know that we take your feedback seriously and are committed to improving it in the future.We hope to have the opportunity to regain your trust.
I have nothing but positive things to say about this company. They went above and beyond with my order. First of all, the quality of the item I purchased, a very beautiful and elegant belt, is superb!! Beyond my expectations. Looks very high end, very well made. Completely satisfied!!
Now, I made a mistake on my part when I ordered the belt, I didn’t double check that I had the correct sizing. Once I received it, of course that’s when I realized of my error. I got in contact with them, and they kindly corrected my mistake. From placing my first order all the way to the very end they kept in touch with me. The representative who helped me was very informative, kind, and professional. I will definitely be doing more purchases from FloralTrip in the upcoming months for gifts to my loved ones.
Thank you so much!!
Reply from Floraltrip2025-03-26
Hello Berenice!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
I ordered a nice looking belt from this company and shipping took longer than expected but it eventually arrived. I should have known something was weird when the smallest size they sold was 40" but I figured hey it will surely fit because I am 36". I get the belt and for some insanely absurd reason they sell their product measured tip to tip, not how it would ever actually fit on a person. I cannot imagine why they chose to use a measurement different from the rest of the worldwide clothing industry but it has knowingly caused problems with other customers as you will see in reviews on this same site.
When I brought this to their attention and asked for a return or accurate replacement they tried to extort more money out of me like this was my fault, and also attempted to coerce a 5 star review. I have since disputed the charge with my credit card company and I am now leaving an accurate review. Please do NOT do business with this company as they are not customer friendly.
Edit: The company is lying in their own response, they have my ordered number as they CONTACTED ME AGAIN after seeing this review asked me to take down in exchange for a refund.
They had two weeks worth of emails back and forth to make this right beforehand and only after I wrote this public review did they. If they wanted to do better they would fess up to the problem, correct their sizing issue that myself and other have complained about and not outright lie in their review responses.
Reply from Floraltrip2025-03-21
Hello！We understand how frustrating and disappointing this experience must be for you, and I sincerely apologize for the poor service and the products you received.Please rest assured that this is a legitimate and reliable company,and we are willing to help you solve the problems.But we need your help as well.We're sorry that we cannot locate your order，could you pls let us know your order number for us check?Or if you have any questions, you can directly contact us via email （the customer service email address：[email protected]） and they will serve you as soon as possible.
Have a nice day.❤
I ordered the wrong size belt for my husband and Floraltrip is sending me a new one without sending the other belt back. That really helps me out.
Kim
Reply from Floraltrip2025-03-16
Hello Kim!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
Hello Craig!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
Pamela Wilson. I ordered a belt for my husband’s birthday he was very pleased with it unfortunately it was too small so be careful to make sure you order correct size I connected customer service and they sent a replacement. Thankyou
Reply from Floraltrip2025-03-13
Hello Pamela!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
AWESOME!! LOVE IT. I wear the belt/buckle everyday - even at work!!
Reply from Floraltrip2025-03-13
Hello Sandy!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
Hello Antonio!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
This company is an uncooperative and unbelievable fraud. I ordered a belt buckle bundle and it was disgustingly poor quality for $70 and I was severely dissatisfied. I reached out to them and asked for a return but they refused and instead offered a $20 refund, which I accepted. It has been a week now and I have not received anything. Do not buy from this company; it is pure garbage.
Reply from Floraltrip2025-03-09
Hello！We deeply apologize for the inconvenience.Please rest assured that this is a legitimate and reliable company,and we are willing to help you solve the problems.But we need your help as well.We're sorry that we cannot locate your order，could you pls let us know your order number for us check?We are deeply grateful for your cooperation and waiting for your response.
I bought this Dragon Play Bead Rocker Arm Refillable Kerosene Lighter and is a disgrace, the wheel is not spinning at all to creat the sparks. I contact them in Facebook but no replay.
Stay a way.. big fraud, they sending cheap and not working items.
Reply from Floraltrip2025-03-10
Hello Gabriel！We understand how frustrating and disappointing this experience must be for you, and I sincerely apologize for the poor service and quality of the products you received. Your satisfaction is incredibly important to us, and it's clear that we fell short of meeting your expectations.Our representative has already reached out to assist you and provide a resolution. Please know that we take your feedback seriously and are committed to improving it in the future.We hope to have the opportunity to regain your trust.
Very high quality products and customer service experience!!
I received such high quality products and customer service experience!! I purchased 2 of the belt knife skull accessories and was so amazed by one of the item’s quality. However, the second one which had a little gem was no where close to how great it was with the other one without the gem. The one with the gem even broke after using it 2-3 times. I reached out about my experience to the Floraltrip team and they responded with an amazing answer that they were working on improving the quality and provided a new version soon after our conversation. This dedication to product and customer service quality deserves this high rating.
Reply from Floraltrip2025-03-08
Hello Fidan!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
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