Good job
I don't feel comfortable using my computer so ordered currency by phone. Excellent telephone customer service - something hard to find these days! Good job!
About AFEX
Data updated- Website
- foreignmoney.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 78% (7/9)
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About this business
We have been in business for over 41 years and we have been offering the most competitive rates of exchange we are able to offer. We take great pride in providing the best customer service to ensure you get the currency you need before your trip.
Is AFEX legit?
AFEX (foreignmoney.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 78% of negative reviews. Last updated 2026-08-27.
What people say
Exactly as described and delivered…
Exactly as described and delivered on-time.
Company delayed starting the processing…
Company delayed starting the processing of my order for about 4 - 5 days, then they upgraded the shipping so that it did not actually arrive late. I was supposed to get a "partner discount" of some sort due to them being partnered with Redstone Federal Credit union, but the info on how to use that was inaccurate. A representative told me that he would put his card in my order and then I could call him for accurate info, and that he would e-mail me the info. He did not e-mail, and there was no card in the currency order when it arrived.
Reply from AFEX2019-06-03
Hello, my name is Noe Rosales, Thank you for sharing your unique experience. I'm sorry that not all phases of the order process were satisfactory. We strive to extend the best customer service we can (as you may have noticed from other reviews). On occasion we have missed a point or two. We are glad to see that you received your order in a timely manner, even if it cost us to make it happen. I would be happy to breakdown down the process for you, simply call our toll free number 888.278.6628 and ask for me. I look forward to hearing from you.
Works like it should
Works like it should! Place an order, receive it fast. No problems.
Very pleased
The least expensive website I found to buying Danish Kroner.
Ready access to a variety of currencies.
Ready access to currency for international travel. The communication was excellent. Items were delivered on time and packaged very well. I don't know why anyone would go anywhere else for their currency needs.
Courteous
Courteous, wonderful , fast service. The best!
the process was easy and the customer…
the process was easy and the customer service is excellent. communication is great.
Great service
Great service; fast and rate was better than bigger exchange companies.
Excellent
Excellent! I would recommend this company to everyone.
Great service!
Just as described, arrived on time. Excellent service-even received a call to denote currency exact exchange rate.
Excellent and prompt service
Excellent and prompt service. I have been a customer 3X over
Easy
Easy. On time. Good rates
I have been using International…
I have been using International Currency Express for over 15yrs and have always had excellent service.
Reply from AFEX2019-06-03
Hello Ann, We've been listening to all our customers and your fifteen years of working with us shows just how much. We'll be here waiting for you to take your next trip. Thank you for your wonderful review and testimony.
Smooth transaction.
Quick Easy Great rates Could not…
Quick Easy Great rates Could not ask for more
Good service...used before and will…
Good service...used before and will again.
I used the for 2 different orders and I…
I used the for 2 different orders and I am getting ready to use them on a third. Everything i Went smoothly and quickly I would highly recommend them
Quick
Quick, easy received the currency on time
Wonderful as always
Wonderful as always. We use International Currency Express whenever we travel internationally. I've recommended them to many fellow travelers for their great service, fast turn-around and excellent rates.
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