Freemake (freemake.com) has a 4.4 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
G
Gordon Blair · 3 reviews · Experienced 2026-08-09 ·
★★★★★
Still 100% Win 7 compatible in 2026! But their Site and Support access show some decay.
It's currently August 2026 and I am still successfully using windows 7 on my Intel i7 PC, there are several downloader apps out there who would still work fine, but chose not to work with windows7 in this day and age, simply because W7 doesn't use the Python computing language, doesnt have Microsoft's embedded spyware (aka "telemetry") nor have micreosoft's TPM app to control what parts I can buy for the machine.
I Must congratulate the people at Freemake for guiding me to an internal site where I can download an older version that still works perfectly with (modern day) Youtube! I also found my old Lifetime license from December 2020, and it still works perfectly too!
GOOD JOB FREEMAKE!
But Freemake as a company is showing their age, They have been bought out a couple times, and I later discovered how lucky I was in locating a means to contact Freemake support so quickly. Looking around the Freemake website, and the Support links for the freemake software suite, I'm finding Site cohesion breakdowns: (broken links and pages that go nowhere).
This is unfortunate, I hope Freemake could fix the broken links in the software, and in their site, and reconstruct their website to show their latest advancements, and make the means of contacting Support for future issues easier to find, because I still believe in this software! I seriously hope Freemake never becomes Abandonware!
FREEMAKE still works 100% on w7 in late 2026! - WOW!
Michael Mortimer · 2 reviews · Experienced 2026-08-01 ·
★★★★★
Freemake does work well when it works
Freemake does work well when it works. I had several issues with the license verification process and had to contact support on several occasions. Recently, I received a message about the cancellation of the lifetime access to Freemake, but after contacting support, the problem seems to have been resolved
Very good! I was able to convert my 45 second YouTube short into a beautiful mp4 file with no sign of malware or viruses, highly recommend!
P
Phil · 3 reviews · Experienced 2026-08-03 ·
★★★★★
My pc crashed with the hard drive…
My pc crashed with the hard drive faulty , PC world was able to transfer programs to a New Pc but not any Keys , having paid for a life time key back in 2019 and the Email address used then is closed and the payment card used at that time is also closed I could not give these details to Freemake , with the little details I could give they traced my account and re sent the key to my new email address , They have gone beyond just respond but have been extremely helpful
gary middleton · 13 reviews · Experienced 2026-07-08 ·
★★★★★
my freemake is working now all going…
my freemake is working now all going good thank you
gary middleton
c
customer Dom · 3 reviews · Experienced 2026-07-30 ·
★★★★★
Signed up for the week trial
Signed up for the week trial, and it did a quick and easy job. But, like a human, I forgot to unsubscribe at the end of the trial. Bells rang at my bank when they put through the subscription to dishonour the transaction. A quick email to Freemake saw the transaction refunded. I believe that this app and company are doing the right thing...
J
John Prescott Baumann · 2 reviews · Experienced 2026-07-28 ·
★★★★★
After lots of help & instructions from…
After lots of help & instructions from the wonderful team (along with a great deal of patience on their part with my innumerable questions), I was able to get my problem solved. I'm now back online and continue to love the products! These folks are great, which is one of the reasons I recommend Freemake to everyone I know.
It’s vers Google Google gratuit et temporaire old school tareed
Thanks you very much for appli product and creator
g
gary middleton · 13 reviews · Experienced 2026-07-21 ·
★★★★★
IT TOOK A WHILE TO RELEASE MY FREEMAKE…
IT TOOK A WHILE TO RELEASE MY FREEMAKE IT WOULD NOT ACCEPT MY PASSWORD NO MATTER HOW HARD I TRIED,
D
David Meier-Arendt · 2 reviews · Experienced 2026-07-25 ·
★★★★★
fast
fast, easy to use, but dont download that is weird for some reason.
A
Ariel · 3 reviews · Experienced 2026-07-24 ·
★★★★★
DON'T BUY !!! used to be good- now more of a scam
It could have been a decent software but when you're forced to buy a newer version just after purchasing a "life time license" (not cheap I might add) because of a "youtube algorithm change" then you know it's a scam .
Of coarse there's no costumer service .
Reply from Freemake2026-08-07
Hello,
We are very sorry that you encountered this situation. This was the result of a technical issue and should not have happened. Please reach out to our support team at [email protected], and we will resolve this matter promptly. Once the issue has been resolved, we would appreciate it if you could update your review.
Sincerely,
The Customer Care Team
C
Charles · 1 review · Experienced 2026-07-24 ·
★★★★★
Restored my yellow video,excellent
Restored my yellow video,excellent, blue video is not
The first time, I found it, tried it, and... was satisfied! Easy, fast! Thank you guys for the beautiful service
S
Scott · 3 reviews · Experienced 2026-07-20 ·
★★★★★
they resolved all errors very quickly
c
customer · 2 reviews · Experienced 2026-07-23 ·
★★★★★
Customer Service is top notch
Freemake did exactly what was described on the website. When I had a billing issue, customer support was able to resolve my problem within seconds! I highly recommend this company and product!
K
Kevin Grace · 20 reviews · Experienced 2026-07-22 ·
★★★★★
Does the job been using for years had…
Does the job been using for years had to contact customer services replied within an hour. Great service unlike others