Freemake

Excellent customer service

My subscription was automatically renewed by mistake, and the Freemake team responded immediately to process the refund to my account. Very satisfied with the speed of their response and assistance.

great tool

great tool! work fine

I have used Freemake for many years

I have used Freemake for many years, great product. I recently had a problem with a USB DVD-RW, support helped me right away and solved the problem. So glad they are a real outfit you can count on.

Perfect site

The program didn’t work when I paid the…

The program didn’t work when I paid the monthly subscription it would way better for the free version. They told me they would refund me and they just recharged me

rapid and efficient service

They responded very quickly to my problem, with a no- nonsense solution. I was migrating to a new computer, and as with many apps on that machine, I had bought the software a little while ago. Other software developers made me jump through significant hoops, or even wanted me to purchase their 'latest' software. In the case of Freemake it was back up and running straight away. I made a small donation to them, because they didn't earn any money from helping me, and I want them to be able to keep the lights on, we need more companies who work like this.

Simple and fast without ads and popups

Simple and fast without ads and popups. So happy I found this Service!

I use it very often and it's fantastic

I use it very often and it's fantastic. And compliment to the freemake team. When I have a question within a few hours the problem is solved. Thank you.

very good app so fast relay I like it …

very good app so fast relay I like it I will buy it sone

Software is ok. Customer Service not so much.

Software is ok, but while attempting to purchase a life-time license, I had an offer for half price. For some reason the fill price was charged. I contacted customer service and they were kind of curt and refused to do a partial refund. I probably should have refuted the charge, especially since I only needed the software for one thing. The software worked pretty well, so it wasn't worth the hassle, plus we were on Christmas break visiting relatives and time got away from me.

quick and easy

quick, easy and there isnt ad's constantly shoved in my face.

best service

it allowed me to download without it redirecting to a nsfw ad and gambling ad and any ad unlike the other ones out there

Great Program ......Customer Service…

Great Program ......Customer Service Ecellent

I purchased a lifetime license and when…

I purchased a lifetime license and when my computer crashed and I tried putting Freemake back on my new computer it told me my license expired. I emailed Freemake and they told me my license expired and I'd have to purcahse a new one. I purchased a LIFETIME subscription abd they won't honor it. Will never purchase it again and will never recommend it if that's the service I get. NOT a trust worthy company.

Decent

Decent, quite quick with downloads also varied aswell. Sometimes doesn't accept links.

DESIGNED TO TAKE YOUR MONEY WITHOUT CONSENT

I used the software once on the week trial and didn’t need or want to use it again. Nowhere during purchase does it mention full payment for lifetime use will automatically be charged after the week trial. I contacted support to complain and they kept sending the same copy and paste response that the auto purchase is stated in the purchase confirmation on screen. IT IS IN TINY WRITING IN GREY ON WHITE. It’s also not mentioned at all in the confirmation email. If you want to cancel the software and avoid paying for a full lifetime licence, you have to email them. My emails have taken up to 5 days to be answered. The company is clearly set up to trick people into paying full price at the end of the trial, rather than on the strength of the actual software. AVOID

LOVE IT

Freemake has been extremely useful and easy to use. The interface is simple, the conversion speed is good, and it supports many different file formats. I especially liked how quickly I could convert videos without needing advanced technical knowledge. Great software for everyday use. Reliable, practical, and beginner-friendly. Definitely deserves 5 stars.

What you're doing is fraud

What you're doing is fraud. I paid for this program and haven't even used it for six months. Now the license is no longer valid, and support wants me to pay again. What does “one-time payment” mean to you? Wie von vielen bemängelt, entpuppt sich „Lebenslang“ nur als halbes Jahr. Danach muss man wieder zahlen. Das ist Betrug!

Quick and easy

Quick and easy, free

Very helpful customer care

Very helpful customer care; speedy solution offered. Really grateful for it. Kind regards