Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Written by the business, not verified by us.Froya Organics (froyaorganics.com) has a 4.7 out of 5 rating on OK.one, based on 268 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently discuss the fantastic quality of the facial products, explaining that the botanical formulations absorb wonderfully and leave the skin feeling exceptionally soft, smooth, and deeply nourished. Additionally, individuals frequently mention that the support staff is incredibly responsive, kind, and efficient when handling questions or managing subscription changes. Though some customers noted that the skincare items caused unwanted breakouts, felt too heavy, or left a greasy layer on the skin. A few other people also felt that the creams failed to produce noticeable anti-aging results or improvements after weeks of consistent use.
Auto-generated from all reviews of this business. For reference only.Even though I was caught off guard that I was signing up for a subscription when I placed an order from them I was able to get a good response from their customer service team and received a refund when I returned the products I didn´t need. The products are actually really good, but it takes a while before you get through them and need a restock.
Wonderful experience with customer support. They responded to my email in under 5 minutes with resolution to the broken jar caused by transit shipping. Awesome service. Thank you😊
Speedy broken replacement. I really appreciate all of the help and effort that it took to make this happen.
I'm turning 64 next month and have been waiting for something so natural for my skin to come along. I've been using Neutrogena Hydro Boost and though it makes my face and neck feel good and nourished, that feeling goes away quite soon and becomes dry again as if I didn't do anything. I saw this Froya on facebook and took about 5 seconds deciding to try! It's been 18 days and from day ONE I felt the change. It feels absolutely wonderful on my skin and for hours! I don't see a huge improvement yet but I felt it immediately. I'm very patient! I'm going through it twice as fast since I also cover my upper chest in it. I'm going to be looking for a deal to buy a set monthly. I LOVE THIS SYSTEM OF PRODUCTS! Send me a monthly deal and I will consistently buy!
Customer service was great to work with! They responded quickly and found a solution.
Ale was really great to work with. I needed to return an order and cancel my subscriptions and she was SO helpful. She stayed in constant communication with me and was able to cancel my subscription and processed my refund as soon as my order was returned.
I was expecting a big hassle when I asked for a refund. The product did just not work for me as well as it does for others. But I shortly received a message that a refund was issued! I am pleased to know your guarantee was valid, and the service was quick and polite. Thank you.
Love the simplicity of the products and the look and feel of my skin!
I am 59 years old and have used so many products to help with my fine lines and wrinkles- nothing else has worked. I love your products!! They are helping for sure.
So disappointed. I wanted to like the products and the products aren’t cheap. They broke my skin out almost immediately and I’m not seeing any difference in my skin other than breakouts which I rarely ever experience. Super bummed and not happy.
Hei Megan, We apologize for any inconveniences that this may have caused, our goal is to provide our community with the best experience possible. We'd truly appreciate the opportunity to learn more about your experience and make it right for you. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics
I’ve been using Frøya Organics products for a while now and have truly loved them. The quality, natural formulations and results have made them a staple in my skincare routine. Recently, I had an issue with the texture of one product, and I was incredibly impressed by how quickly, kindly and professionally the team handled it. They listened, offered help, and went above and beyond to resolve the situation. Great products are wonderful, but great customer care is what makes a brand memorable. Thank you, Frøya, for your kindness and dedication. I’ll happily continue supporting you. 🌿
Customer service is On top of it . Always updating . Thanks !
I live in the central desert in the outback of Australia. The water out here is incredibly harsh, along with the desert sun, and the elements out here take a toll on skin, making it dehydrated. My friend and I had been on a hunt to find something that would hydrate our maturing skin while living out here. Both of us were trying a lot of different products between us, sharing and trialling... Froya has been the one skincare product that effectively hydrates both of our skin types, and we are both really happy with the condition of our skin since using Froya. We also love that this is a natural skin product and not full of chemicals. It actually hydrates our skin beautifully!
I received a prompt reply to my email and excellent customer service.
The products are amazing and the customer service is excellent!!
I had questions about the products and sent in inquiry. I received an email reply within 24 hours with answers to my question. I like the products. I was nervous bc of the negative reviews I had read but I have had nothing but good experiences with Froya.
Beware of this company. This company locks you into a subscription that sends you a new cream a month - that you didn’t order. They take your money from your account without asking first. When you tell them that you didn’t want it and that they are not allowed to take a payment without your approval, they say they have already sent it and that you will have to send it back for a refund. Which you will see with other reviews - doesn’t happen. I’m afraid this is a scam.
Hei JAQs, We apologize for any inconveniences that this may have caused, our goal is to provide our community with the best experience possible. We'd truly appreciate the opportunity to learn more about your experience and make it right for you. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics
Do not buy from them. It is a subscription trap. They deduct from your credit card without your authorization and when confronted they say it is a subscription!
Hei Aida, We apologize for any inconveniences that this may have caused, our goal is to provide our community with the best experience possible. We'd truly appreciate the opportunity to learn more about your experience and make it right for you. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics
I had a customer service request and Anjelika was on it super fast pleasant, and professional! I will be back!! Thank you 😊
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