Easy ordering and very quick shipping
Easy ordering and very quick shipping. The product came much faster than I had anticipated and I am very pleased
About Fruugo USA (US) - fruugo.us
Data updated- Website
- fruugo.us
- Category
- Media & Publishing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 100% (30/30)
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About this business
Fruugo is a global marketplace that makes cross border shopping easy!At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs.We have millions of products available from hundreds of retailers all over the world.Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf.We're continuously expanding the products available to customers and hope you find what you’re looking for!
Written by the business, not verified by us.Is Fruugo USA (US) - fruugo.us legit?
Fruugo USA (US) - fruugo.us (fruugo.us) has a 4.3 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the fast delivery times, noting that international shipping is surprisingly quick and efficient for orders coming from overseas. People also state that they can easily find unique products on the website that are not available locally, and that these items arrive in good condition. However, some people mentioned that certain shipments experienced severe delays or were never delivered after payment was collected. Others also noted frustrating experiences with poor product quality, pointing out that some received items looked completely different from the online photographs or descriptions.
Auto-generated from all reviews of this business. For reference only.What people say
The selection was great
The selection was great! It was easy to pay. My only complaint would be the shipping updates. One day it shows in transit and not really knowing what going on to the next it is out for delivery. As for the products, I could not find them anywhere else. They were fairly priced and I got the items that I expected.
Very Pleasantly Surprised!
After I ordered my TOSOT AC remote control, I was sent an email stating it could take a month for me to receive it. This bothered me, but what could I do ? I received my remote a week and a half later! I was thrilled! Great company, great customer service.
Incredible service
Incredible service. Fast shipping. The product is of excellent quality.
I was hesitant at first but it worked…
I was hesitant at first but it worked out fine
The package came on time.
First Fruugo experience and pleased
I live in the US, and wanted to purchase a quality sunscreen that I purchased while in Europe recently. I was able to use Fruugo to make this purchase from a company based in England for the same price that I purchased it in a pharmacy while in Italy. I felt like the shipping was a fair price at less than $9 dollars. Of course it took a little while for the purchase to arrive through customs, but I was pleased with a whole experience.
Perfect!
Perfect! Delivered my order to me in Virginia, USA very quickly.
A VERY GOOD COMPANY TO SHOP WITH
Product prices are good. MORE IMPORTANT IS THERE CUSTOMER SERVICE STAFF. Very quick to answer any questions and very patient too. I feel comfortable buying goods from Fruugo.
Extremely Satisfied
The item was exactly as described and arrived quickly in excellent condition
Fruugo - a very good seller!
Their customer service people really care about customers. That is so good to know when ordering items online. Thank you!
Exact product ordered
I think you are doing great The order…
I think you are doing great The order came on time
Easy to order,,
Easy to order,,, communication good through delivery
Delivered a in a timely manner
Delivered a in a timely manner. Kept me informed all the way to delivery.
Good experience
Found an item that isn't sold in the States anymore. Took a little while to receive via overseas shipping but that was expected. Item was exactly as described.
They were really fast with my order
They were really fast with my order, eventhough it was coming over seas...got tracking updates the whole process. Thanks to them for making my child's birthday!
Delivered on time
Delivered on time. Updates provided accurately. Perfect product.
Just got my new Plakton slides... not worth returning. ugh.
Just got my new Plakton slides. Reviews seemed solid and thought they would be comparable to Birks. Not so. The toe ridge is ineffective compared to Birks. The soft pad in the heel is meh and not worth it. When trying to return, it was about $30. Ugh. The website appeared to indicate returns would be in the US and maybe $5-10... not so. Should have read the fine print a bit more, but the fact that the site implied easy and minimal cost returns... was misleading IMHO. So... not worth returning. Just know that returning from the US to the UK is NOT CHEAP. Make sure you want the product, 'cause if its less than $50, you'll probably not want to mess with returning.
Reply from Fruugo USA (US) - fruugo.us2026-07-09
Hello, Thank you for your review. I am so sorry to hear that you're not happy with the quality of your order. A member of our Customer Care Team will be in touch to help. Kind regards,
Fruugo had product I was looking for and shipping was good.
Grigio had the product that I was looking for, a discontinued blush. Decent price and good communication about shipping.
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