The website is not safe you will…
The website is not safe you will receive your merchandise take two to three weeks to get your merchandise
About Fruugo USA (US) - fruugo.us
Data updated- Website
- fruugo.us
- Category
- Media & Publishing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 100% (30/30)
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About this business
Fruugo is a global marketplace that makes cross border shopping easy!At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs.We have millions of products available from hundreds of retailers all over the world.Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf.We're continuously expanding the products available to customers and hope you find what you’re looking for!
Written by the business, not verified by us.Is Fruugo USA (US) - fruugo.us legit?
Fruugo USA (US) - fruugo.us (fruugo.us) has a 4.3 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the fast delivery times, noting that international shipping is surprisingly quick and efficient for orders coming from overseas. People also state that they can easily find unique products on the website that are not available locally, and that these items arrive in good condition. However, some people mentioned that certain shipments experienced severe delays or were never delivered after payment was collected. Others also noted frustrating experiences with poor product quality, pointing out that some received items looked completely different from the online photographs or descriptions.
Auto-generated from all reviews of this business. For reference only.What people say
Amazing
Amazing …..
Good product...reasonably priced and…
Good product...reasonably priced and arrived quickly.
Happy to get what I was looking for and…
Happy to get what I was looking for and with a speedy delivery 👌
The original shipment date was to have…
The original shipment date was to have been the middle of July (coming from Spain). Instead it arrived a week earlier!
Watch came sooner than expected and…
Watch came sooner than expected and works well.
Package survival
I appreciate the way they package my fragile glass bottles of Organic Aloe Ferox drinks when I order them.
T-shirts were in perfect condition
T-shirts were in perfect condition. Great shipping too. Would be from fruugo.com again in a heartbeat.
I love the product
I love the product. The service and delivery was great 👍
Products were packaged very well and…
Products were packaged very well and arrived in great condition! Thank you! Would buy from again.
The item that was supposed to be? sold…
The item that was supposed to be sold to me was not the item received I'm supposed to have gotten a s25 edge Samsung and instead I got some sort of other brand of a phone a 825 or herito it's a crazy name and it's listed as it's unlocked online and the phone is locked when I get it to T-Mobile I don't recommend this site to anyone this is a scam how do you program a phone to come on the screen as a Samsung 25 edge but it comes up as something else in the system under the ime number
Reply from Fruugo USA (US) - fruugo.us2026-06-23
Hello, Thank you for your review. I'm very sorry to hear about this issue. Unfortunately, without any order information, we're unable to locate your order. A member of our team has already requested more details from you via Trustpilot, and we're waiting for your response there. If you need help with this, please provide the necessary information so we can reach out to you and assist further. Kind Regards,
They suck you can't even get them to go…
They suck you can't even get them to go in your mouth
Reply from Fruugo USA (US) - fruugo.us2026-06-21
Hello, Thank you for your review. I'm sorry to hear this. We have requested some information regarding your order so we can assist you further or please could you amend your review and provide us with your order number. Kind Regards,
Great deal
Great deal! Crazy fast shipping from UK to USA. Fruugo and the drop shipper were great
Reliable source
Good website and post-purchase communications. Excellent delivery - timely and well packaged
Great
Great ! Thanks !! I will ordering this any jerseys or shirts!!
website with product that you cnt find
Puchase my face loctions that is hard to find. This website had them both. I will defently reorder from them.
I bought the vegetable and fruit washer…
I bought the vegetable and fruit washer and it’s really just a spinning water machine and it’s worthless. It also took a month or more to arrive from China.
Reply from Fruugo USA (US) - fruugo.us2026-06-20
Hello, Thank you for your review. I'm sorry to hear you feel this way. We have sent you a private request through Trustpilot to receive more information from you. Once we have received a response from you a member of the Customer Service Team will be able to contact you and assist further. Kind regards,
Why can't all orders, be like the one I just had from Fruugo? from F
The product was a great price. With each new stage of progress there was an update to follow. It was delivered to the best place possible, which took an extra effort. I opened what looked to be a newly packaged product. Not a package that just shipped all the way from China. Then checked if the product worked. And it was flawless. I will not hesitate to use Fruugo in the future. Great price, great product and an all around great experience.
Absolutely horrible
Absolutely horrible. I purchased a garden seat for almost $400.00 (!) that turned out to be a piece of crap with cheap plastic parts, about 5 pieces. It arrived with the other item in the same beat up box with no separate wrapping, just loose pieces in a crumpled box. The item was advertised as a wonderful rolling seat, especially for seniors tending one’s garden. The thing looked used, with two rolling wheels that looked like a small replica of something Fred Flinstone would push along. Once assembled it had a seat with a sharp bolt sticking through the middle (the only bolt holding the seat on) and was so rickety that it was clearly dangerous. Also, the item touted as being “for seniors” was so small and short that a toddler would’ve had a difficult time pushing around on it. There was no way that a senior could use it without blowing out their knees or falling off. Then, the other item was also a joke, albeit less expensive. It was advertised as being a pill organizer and turned out to be a flimsy plastic tackle box. It had the little shelves that slide out from being on top of each other that you can put flat things on, like hooks and lures, and the bottom held eight of my short, small pill bottles. I will never, ever buy from this company again and will take my opportunity to voice my disgust wherever possible. If the garden seat was aimed as an item for seniors you should all be ashamed of yourselves. Wish there had been zero stars. Also, delivery was extremely late. I can see by your response to the above submitted review that one of your excuses for this delay is that the three items I ordered were from different retailers. May I suggest you take a closer look, you’ll see that the three items I ordered were from the same retailer. Any other excuses? Also, along the line of buyer beware, I purchased this garden seat for a little under $400.00 (hence my persistence), I recently saw several items, alike and very similar, on Amazon with prices ranging from $17.00 to $47.00. Now I’m really mad and my persistence has just started. Off to the BBB I go.
Reply from Fruugo USA (US) - fruugo.us2026-06-15
Hello, Thank you for your review. I am sorry to hear about your experience. I can see a member of our team contacted you directly four days ago, but we have not yet received a response. Your complaint states that the items are defective; however, the images and videos supplied so far do not indicate any kind of defect. While you have advised that supplying further images is unreasonable, we do require clear evidence of a fault to process a defect claim. If you can provide these details privately, we will be glad to assist you further. Otherwise, please feel free to return the items to us by following the precise instructions we have already provided. Kind regards,
Found hard to find in the US supplement.
Was happy to find the European supplement I needed at an affordable price.
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