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Written by the business, not verified by us.FUNNYFUZZY (funnyfuzzy.com) has a 1.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Animals & Pets and its reputation is poor. 93% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-08-12.
Most reviewers were let down by their experience overall. Consumers experienced very frustrating shipping delays, waiting many months for purchases that often never showed up at their doors. Buyers also complained about terrible customer support, noting that their repeated emails asking for order updates or refunds were completely ignored. Some people were satisfied with the actual items, pointing out that the products are soft, comfortable, and well made. Reviewers noted that their pets thoroughly enjoyed the beds and covers, bringing some happy moments. Customers found the materials soft and easy to handle once the packages finally reached their homes.
Auto-generated from all reviews of this business. For reference only.I had confirmation that my orders were in transit on 14 & 15th June …… no order as yet and we are now 4th July ! Tracking details are not working and no reply to my email ? Hoping I can contact card provider and get my money back it was quite a large purchase !
I ordered my dog bed on 16th may and it only just arrived in 3rd July. I emailed customer service about 10 times and even messaged them on instagram but got no response at all. They emailed me a tracking link about 5 weeks after my order but it just said order was processing. It finally arrived and although it’s nice, it’s not worth the £60 i paid. The quality isn't as expected and cheap.
I am extremely disappointed with my experience with Funny Fuzzy. I placed my order (Order #FF23720AU) on 11 June, and over three weeks later I still have not received my order or any meaningful update on its status. Since placing my order, I have sent multiple emails and direct messages asking for an update, but every attempt has been ignored. The lack of communication has been the most frustrating part. Delays can happen, but completely ignoring customers who are simply trying to find out where their order is is unacceptable. As a paying customer, I expected at least a response or an explanation. At this point, I feel completely let down by the company. The way they have handled my order and ignored my attempts to contact them is unacceptable. I would not recommend ordering from Funny Fuzzy unless they significantly improve their customer service and communication. This has been one of the worst online shopping experiences I've had.
Placed an order with this shop on 07/06/26 and have had no updates. Don’t know if this has been shipped or if the items even exist. Have emailed and sent messages via social media & have had no replies Starting to think this is a scam
Long delay. No response from customer service
I ordered a pet carrier and bed for my kitten on 2nd June. I collected him on 10th June, so had to borrow a carrier. There has been no update on my order's tracking status and no response to my email dated 23rd June querying what has happened from their advertised support address. At this stage, I may as well cut .y kisses and request a refund from PayPal.
I placed an order (#FF3522EU) on May 26, and I still haven't received it. I've contacted customer support twice—on June 24 and again on July 1—but haven't received any response. The order status in my account still says "Confirmed. We're preparing these items for shipping." I've been a loyal FunnyFuzzy customer for more than 3 years, and this isn't my first order. Unfortunately, this is the first time I've experienced such poor customer service. The lack of communication and the long delay have been extremely disappointing.
SCAM...do not order ! Placed my order Order #FF23400AU for more than $210 for 2 beds and 1 large couch cover a month ago on June 3rd. Have sent numerous emails with no response. Will be going to PayPal to get my refund. **Edit...PayPal were fantastic. Put in the dispute for the 2 orders and they approved the refund within a few hrs. I think they know this company 😒
Order placed in April, still nothing from them in regard to shipping etc. Have emailed a couple of times and the response is the same, we are working hard to get your order out, however still no order.
I ordered a dog bed on 31 May 2026, it is now 3 July and still no bed. I have emailed twice and no response. There is no tracking information available. Absolutely hopeless. I'm wondering if it's a scam, may have to report it to my bank.
Ordered something on 30th May and it still hasn’t arrived. Have contacted FuzzyFunny but did not receive a reply. Scam.
If I can leave a 0 star I would. I ordered a dog bed on June 18. Order is still not sent. It is still marked as confirmed. I emailed the support team 3 times within 2 weeks and still no reply. I am so dissapointed with this company and do NOT recommend you order from them. My next step is small claims court seeing I cannot seem to get in touch with anyone there
The sofa cover that I ordered is exactly what I was looking for - soft, great colour, feels good quality, exact size as specified. It's heavy enough not to wrinkle, but not so thick that it won't fit in my small washing machine. It has rubber dots across the underside of the fabric to help the cover not to move. I'm really happy with it. The only negative is that it took AGES to arrive, but customer service were helpful when I queried where it was, and it did arrive in the end. I'm not sure if this was a dispatch issue or a courier issue, so it may have been out of their control.
Awful company product cheap and damaged have contacted and they haven’t bothered to reply to my refund request do NOT buy from these scammers.
What's going on guys? Order #FF23522AU on the 6th June, haven't heard anything for shipping. Several support emails with customer support and no answer. Ticket #376357 What's happening? I've spent $200 on an order. Please resolve. Update --- just contact your bank and mark the transaction as a scam. You'll get a refund.
Ordered 9th June, received an email saying item has been dispatched but tracking details do not work. Now the 2nd July have had no response to any of my emails. Will be doing a charge back through my bank.
AVOID THIS COMPANY AT ALL COSTS!!! I placed my order back in April, no items were ever recieved. Customer services are a nightmare to deal with, just seem to ignore you! I have been waiting and chasing my refund now for well over a month despite being told it was going to be processed! I JUST WANT MY MONEY BACK!
There is zero customer service. I ordered close to a month ago and my package is still showing as “Pending”. I’ve reached out multiple times over the the past week and a half with no response other than their automated e-mail excuse for not responding and an empty promise to get back to me.
Items have never arrived and no response when trying to contact. Avoid at all costs
Ordered dog bed in April, still waiting for it too arrive and customer service no help at all. Complete waste of money, very disappointed, avoid!!
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