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Written by the business, not verified by us.FUNNYFUZZY (funnyfuzzy.com) has a 1.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Animals & Pets and its reputation is poor. 93% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-08-12.
Most reviewers were let down by their experience overall. Consumers experienced very frustrating shipping delays, waiting many months for purchases that often never showed up at their doors. Buyers also complained about terrible customer support, noting that their repeated emails asking for order updates or refunds were completely ignored. Some people were satisfied with the actual items, pointing out that the products are soft, comfortable, and well made. Reviewers noted that their pets thoroughly enjoyed the beds and covers, bringing some happy moments. Customers found the materials soft and easy to handle once the packages finally reached their homes.
Auto-generated from all reviews of this business. For reference only.If I could give my experience a zero - I would. I ordered a couch cover on June 1st - today is July 17th and I still have not received. I have received numerous emails telling me that "the item is on the way". Sure it is... I cannot believe the horrible customer service - looks like a nice product - but I will never no. Very deceitful - do not order anything from them,
I ordered product on 6/9. It never came and their tracking app doesn’t work. They stopped responding to queries. I had to stop payment with my bank. Buy product from someone else.
Placed an order for 2 small heart puppy (or cat toys) Has been over 3 weeks now & i have tried & tried to contact them. Just wanted them to refund back my money to my credit card and still have not heard a word. Tired of waiting! Have sent Numerous emails to them about this matter. Not happy at all. Now I have to file a claim against them to get my money. They had already charged my credit card! Do not order from them! F rating!
Horrible customer service. Took over two months to receive. In the meantime we got something else from Amazon. Left in the package and contacted them about returning. Said they would get back to me within 2 days. They did not. Had to send 3 more messages before I heard back. Asked them for shipping instructions. Once again, no response. After 3 more contacts they finally got back to me and said they would give me a 40% credit, and I could keep the product. Responded with Thanks-but-no-thanks. Have reached out 2 more times for shipping instructions. It has now been one month and nothing is resolved.
Ordered product, and nothing…. No delivery, no customer service answers, nothing. Forced a refund through PayPal.
My little girl loves the yellow balls. I do not why she is obsessed with those ones only. She doesn't pick any other ball. Even others dogs try to get them. The couch covers that I got they look nice but they are not too resistant
Same experience - long delay and no response from company. Wish I had checked out this site before buying from them! Will have to seek a refund. Useless.
If -0 were possible! Unfortunately I consider my money as vanished. After 3 months and numerous non replied to emails part of my order arrived. I have no doubt the rest of my order will never be fulfilled. Please don’t order from them.
I placed an $100 order on June 19 and selected standard shipping (5–30 business days). Weeks later, I still have no tracking information and have never received a response from customer service despite sending four emails. Each email generated only an automated ticket acknowledgment. I cannot comment on the quality of the product because I never received it, but based on my experience, I cannot recommend purchasing from this company due to the lack of customer support.
Hi After reading all this responses, I’m in the same boat place my order and paid {$204.23} for it the same day on May 30, 2026 and still nothing… I wonder with all the same complaints, isn’t there anyone out there that can help?
I place an order weeks ago, received an order confirmation and that’s it. I have sent multiple emails weeks apart with a generic response that “they’ll get back to me when they can” and nothing else. I ordered couch covers ahead of time/delivery of my new couch so I would be set when the couch arrived but now the couch is here and no covers! Communication is key in business! Awful customer service!!
Ordered: 15th of June 16th July Im still waiting for my order to be shipped (or at least to receive my tracking info). I have tried to track it on the website (no order identified), email the provided customer support (most bounced back, no answers for the ones that didn’t) and I have tried to contact them through there Facebook page (waste of time). My order was over $200 AUD, I can’t afford to get replacements from another store as I still need the products. Update 29 July I have received a tracking number! Update 4 August Using the tracking number and the order still reads pending 🤦♀️🤬
Not impressed with the company’s delivery service and customer communication, they are not responding to my email I have been waiting over a month for my order , I’m still waiting . I wish in checked trust pilot before I ordered this as can see there is a raft of complaints
Accepted order and payment before confirming delivery availability. Numerous subsequent emails remained unanswered. Finally had to request PayPal intervene for refund.
I ordered in April and still not received item. Sent several messages via email and Facebook requesting refund or at least an update. Had neither - do NOT order through this company!!! Appalling customer service!!!!
Where is my order???? This sucks a$$! Ordered 2 months ago and can’t get a response! Bogus tracking number!
DO NOT BUY FROM HERE! Ordered a dog bed two months ago. Paid $135.20 for it plus the shipping protection. No bed and refund. I wrote them an email and a bad review last month so they sent me another “your order is on its way” email. Still haven’t received it and that was a month ago.
I have been waiting for the shipment of my products since June 5th, but I have received no response to date. I need urgent help (Order FF746281S). I sent an email, but as of today, I have had no reply or update.
I placed my order 2 months ago. I checked in 4 weeks later and was told they'll put a rush on my order. I checked in 2 weeks later and was told they couldn't give me an ETA. I've now sent a total of 4 emails requesting a refund and have not gotten a single reply. I still have received my order. I still haven't received a response to my numerous emails. THIS IS A HORRIBLE BUSINESS! DO NOT WASTE YOUR MONEY ON THEM!
After leaving a review about not being able to get a hold of anyone about my order saying delivered but never received....I was given a tracking number saying it was now on it's way again, I had ordered it in May....I received the final email saying it had been delivered and the tracking website said "Delivered. (Recipient's front door)", I went outside a few minutes later and nothing was there. I never received anything. I tried emailing right away and of course was met with the same automated message and have not received a reply. I also tried to leave a review on the website and realize it's selective of it's reviews because it has no low stars, but Trustpilot has MANY. I want my money back. My order number was: #FF739264S
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