Very good customer service
Very good customer service! They were quick responding and able to help me resolve issue with my controller.
About Gadgethyper
Data updated- Website
- gadgethyper.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 86 reviews
- Replies to negative
- 67% (4/6)
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Is Gadgethyper legit?
Gadgethyper (gadgethyper.com) has a 4.7 out of 5 rating on OK.one, based on 96 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company and highly recommend their online shop. Customers frequently praise the incredibly helpful staff and exceptionally responsive customer service team for providing fast and effective solutions. People also highlight the remarkably fast international shipping methods and securely packaged items that consistently arrive in perfect operating condition. Some reviewers were not happy with encountering unexpected initial hardware defects, loose components, or minor malfunctions upon delivery. Despite these occasional setbacks, consumers note that support agents efficiently guide them through troubleshooting steps and promptly arrange completely free replacement products to fully resolve all underlying problems.
Auto-generated from all reviews of this business. For reference only.What people say
Attentive staff with great after sales support
Even shortly after making the order the team showed that they pay attention to detail. All items arrived very quick and in great condition, carefully packaged. One of the dpads I ordered was not fitting properly, making it fall off. Even though I informed them a little bit later, they showed genuine interest and were attentive to find a solution. Their after sales support is phenomenal and I wholeheartedly recommend Gadgethyper.
Had an issue with my flydigi apex 5
Had an issue with my flydigi apex 5, it was still under warranty and gadget hyper were easy to communicate with and support getting a placement.
Excellent service
Excellent service with clear communication for any queries and fast delivery for international shipping. Reliable for replacement or warranty needs which is appreciated.
Great customer service
I bought a Vader 5 Pro (v2) through Gadgethyper due to reading about their support, and the typically support process one would need to go through if I bought directly through Flydigi. It paid off. After around 2 months of not using the controller, it appeared to have become effected by a hardware defect. Emily from Gadgethyper was a delight to work with, and patient helping me through the support process to get a quick replacement.
I purchased a controller from them…
I purchased a controller from them initially, and they were very responsive. My personal recommendation comes from having my controller malfunction, and going through their support process. It was a very smooth process, and even though I personally created a bit of a hiccup, they still followed through and helped me out. I appreciate that 🙏🏿🙏🏿🙏🏿
my experience was amazing
my experience was amazing . i ordered the honkai impact elysia collab controller specifically with the charging dock. i will say the shipping was a little confusing i was a bit worried since it took a good week for me to get an update but they have a warning about it before ordering . upon arrival the controller worked absolutely magnificent and was incredibly gorgeously designed. the charging dock was defective but was offered a replacement for it . the replacement worked as expected and since then i’ve been using daily. from the initial buy to replacement the entire shipping was around 4 weeks total . customer service was very good and answered in a timely manner. 100000% will be coming back to buy if i ever need anything else . thank you to the ghyper team
Fast & efficient support
Ordered a controller that ended up having an issue with one of the triggers. Sent an email to the support team asking what a possible fix may be. Was extremely happy with response time and the hassle free process to getting a replacement unit. Big thanks to Emily for their clear communication regarding the RMA requirements, and their expedience in responding to my emails and questions.
Great customer support
Great customer support. Had an issue with controller I purchased from Gadget Hyper, contacted them they replied quickly but I forgot about it for 6 months since other life isues came up. Reached back out and they promptly responded again and provided a solution to the issue. Replacement controller was sent out to me within a couple of days. Will shop again!
Excellent customer service and the best…
Excellent customer service and the best I interacted with to this day. Only took 4 days to resolve ann issue I had and only 4 days because I was answering late. (Shoutout to Emily btw)
Good products at good prices
Good prices. Continuous mailing and informations to tell me how my order evolves. 10 days to obtain my parcel with my LEADJOY Xeno Pro in it. Very satisfied, TY guys.
They are quickly responsive and…
They are quickly responsive and extremely helpful with solving issues that come up with their various controllers. Easily earned themselves a lifelong customer.
Good Customer Service
Experienced issues with my vader 5 twice, and they sent a brand new replacement twice. Very responsive customer service.
Had an issue with a controller a month…
Had an issue with a controller a month into buying it and they got me a replacement asap. Emily was very patient and helpful throughout the entire process and was very pleasant to work with. Great online shop and even better customer service. 10/10 would recommend
A great customer service
Had an issue with a recently bought controller, support gave me a quick response and send me a replacement as soon as possible. Great customer service and great shop.
Emily from customer service was awesome
Emily from customer service was awesome, I bought a laptop cooler (Flydigi BS3 Pro - really good cooler, especially for gaming laptops) and she helped me get through the complex process of delivery over continents ! Order away without hesitation, even if delivery seems daunting, Emily and her colleagues will guide you through it, no problem.
Thank you Emily
Emily’s customer service was great. Her response time was almost instant, and she was able to pull all of my information from my purchase (back in December) without me having to dig through my emails. GadgetHyper ended up sending me a replacement product through the mail.
Great company, really great.
Great company, they helped me out with shipping process since i bought stuff they could originally not ship to, but they went out of their way to fix a new shipping route just for that. The customer service is the best i've experienced. Thoroughly communicated with me when there were some issues and lay backs. I would recommend this shop 100%
Amazing customer support
Amazing customer support. They gave fast and clear responses which is so rare these days! Thanks Emily!
Apex 5 controller issue
Had an issue with a Apex 5 controller. The customer support was quick fast and responsive. They are sending me a new controller under warranty. Excellent customer service!
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