Garden Goods Direct Customers, thank you for your support. We pride ourselves on a quality experience with beautiful plants and excellent customer service. We strive to bring the entire garden center experience to you online so you can devote more time to the things you love, like gardening and enjoying your outdoor living space with friends and family. Woodie and his team are here to ensure you have all the information you need to select the right product for your project. Our customer support team is working diligently to respond to each and every request. If you have reached out recently, rest assured that we will respond as soon as possible.
Written by the business, not verified by us.Garden Goods Direct (gardengoodsdirect.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 48% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, mentioning that trees and plants arrive in healthy, beautiful, and thriving condition ready for the garden. People also deeply appreciate the secure packaging methods and prompt delivery services that ensure everything arrives safely. Though some people noted occasional issues, a few reviewers were not happy with receiving unhealthy or damaged plants. Other consumers also mentioned experiencing unexpected shipping delays, receiving incorrect items, or facing difficulties when trying to get support. These individuals found the overall process frustrating due to poor conditions upon arrival.
Auto-generated from all reviews of this business. For reference only.I like the ease of ordering online. It's easier than running from nursery to nursery. I can plan at my desktop and know if the plant is available and in the size I want. The packing boxes keep the plants safe and are easy to unpack.
I bought two beautiful trees. They were well packed and arrived quickly.
The plants arrived healthy and started blooming in 3 weeks!
Tin Plants in Big Pots. You pay five gallon pot prices for plants that should be in 1 or 3 gallon pots.
They sent me a plant with over 90% of leaves with shot hole. They said in an email it's normal, but who sends a tree that will lose all its leaves and most likely die? Also, they forgot to mention that shot holes will infect other trees, meaning their other plants are most likely infected. on thier web site they claim they send, healthy plants? one wonders what a like none healthy plant looks like. keep. they did not offer any type of refund, that's ok I have pictures and plenty of sites to post them.
Plants were over and above the size. Good experience, i will order again
First of all, I was charged $25 shipping for a $30 order. That was two weeks ago, and my order hasn’t even been shipped yet! RUN - don’t walk - away from this company!!!
Ordered three Skip Laurels to finish out a backyard landscaping project and couldn't be more pleased. Shipping was fast, and the packaging was excellent, the root balls were perfectly intact and the foliage was vibrant, glossy, and healthy upon arrival. They transitioned beautifully into the ground. Highly recommend this nursery for high-quality, reliable plants!
Ordering was easy and received my order really fast. My plants come neatly secured in the box and nothing was damaged. Will absolutely order from them again.
The Holly arrived in excellent condition and timely. I can't wait to see the berries.
The plants came exactly when I wanted them to & in good shape
Plants were ingoodcondition when they arrived
Product arrived on time and was well packaged
My order was securely packed and delivered. The plant foliage looked very healthy and I'm well pleased as they add beauty and color to my garden bed.
This purchase of a Red Yucca plant exceeded expectations. Plant arrive in great condition but what really impressed me was how great it was packaged ensuring that this lovely specimen arrived safe and sound. Extremely satisfied with the overall transaction.
What an incredible tree! We got exactly what we were hoping for. A beautiful American Fringe Tree to plant as our birthing tree for our new baby girl. After planting, we've seen some new growth on all the branches. So happy we found this company!
I received my order. The plants were received in great condition. They were well packaged and protected.
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