Gelin Diamond (gelindiamond.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 71% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
What people say
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Greg · 1 review · Experienced 2026-07-07 ·
★★★★★
The necklace was a beautiful gift for…
The necklace was a beautiful gift for our niece and it was delivered very quick given it had to travel from Europe to North America. There was an unexpected import tax we had to pay upon delivery.
Reply from Gelin Diamond2026-07-24
Thank you so much for your kind feedback! We’re delighted to hear the necklace made a beautiful gift for your niece and that it arrived so quickly. We also appreciate your note about the unexpected import tax, and your feedback is truly valuable to us. Thank you for your support! ✨💛
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Tanner Land · 1 review · Experienced 2026-07-06 ·
★★★★★
Very Pleased
I am very pleased with my experience shopping with Gelin Diamond Jewelry. After placing the order, the product was shipped very quickly and arrived in great condition within the next few days.
The customer service was fantastic as well, with a friendly email being sent almost immediately to let me know that it had arrived, and left instructions on how to leave a review.
Reply from Gelin Diamond2026-07-21
Thank you so much for your wonderful feedback! We’re delighted to hear you had a great shopping experience and were happy with our shipping and customer service. Your kind words and support truly mean a lot to us! ✨💛
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Gabriela Miller · 1 review · Experienced 2026-07-06 ·
★★★★★
I absolutely love my purchases
I absolutely love my purchases! This time I ordered a bracelet... beautiful, high-quality, and even prettier in person. It arrived very fast and was packaged with care. I’m extremely happy with my order and would definitely recommend this company to anyone looking for gorgeous jewelry and excellent service. Five stars!
Reply from Gelin Diamond2026-07-07
Thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear you love your bracelet and had a great experience with our quality, shipping, and service. Your continued support truly means a lot to us! ✨💛
I ordered a station necklace made with solid 10k gold and diamonds + pearls. It looks fantastic as a standalone piece or layered with other delicate pieces. I'm the type of person who doesn't like to take off their jewellery when they shower or swim, so the necklace was perfect for me. Shipping was very fast and easy, and the customer service team is very responsive to inquiries. My order was confirmed so quickly. I'll definitely be ordering again!
Reply from Gelin Diamond2026-07-07
Thank you so much for your wonderful feedback! We’re thrilled to hear you love your station necklace and had a great experience with our shipping and customer service. Your support truly means a lot to us, and we look forward to serving you again! ✨💛
J
John · 1 review · Experienced 2026-06-26 ·
★★★★★
Fast shipping
Reply from Gelin Diamond2026-07-06
Thank you so much for your kind words✨💛
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Ran · 2 reviews · Verified · Experienced 2026-06-25 ·
★★★★★
Beautifull item that is made very well.
Reply from Gelin Diamond2026-07-06
Thank you so much for your kind words! We’re delighted to hear you’re happy with the quality of your piece. Your support truly means a lot to us! ✨💛
Very pleased with this product it is really very beautiful it combines perfectly with my accessories I recommend it very much it is delicate and its stones very beautiful the shipment was excellent in a few days I already had it at home
Reply from Gelin Diamond2026-07-06
Thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear you love your piece and that it pairs perfectly with your accessories. Your support truly means a lot to us! ✨💛
GREAT COMMINICATION, NICE PRODUCT FOR THE MONEY, JUST THOUGHT IT WOULD BE A LITTLE THICKER BUT IT'S JUST WHAT I WANTED, MY, MY DAUGHTER AND MY GRANDDAUGHTERS BIRTHSTONE (RAINBOW RING)
Reply from Gelin Diamond2026-07-06
Thank you so much for your kind feedback! We’re happy to hear you appreciated our communication and love the meaningful birthstone ring. We truly appreciate your support! ✨
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LW · 1 review · Experienced 2026-07-03 ·
★★★★★
The necklace overall is as expected
The necklace overall is as expected, the navy blue evil eve pendant is nice. As the other reviews pointed out, the chain is quite dainty and potentially concerns for breaking over time with daily wear. However, overall a good purchase.
Reply from Gelin Diamond2026-07-06
Thank you so much for your thoughtful feedback! We’re delighted to hear you’re happy with the necklace and appreciate your comments about the chain. Your support truly means a lot to us, and we’re always here if you need anything! ✨
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Mandy E · 2 reviews · Experienced 2026-07-01 ·
★★★★★
Fast delivery
Fast delivery, despite it coming from Turkey.
Reply from Gelin Diamond2026-07-06
Thank you so much for your kind feedback! We’re delighted to hear your order arrived quickly and that you’re happy with it. Your support truly means a lot to us! ✨
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Phebe Port · 5 reviews · Experienced 2026-06-25 ·
★★★★★
Love my 2 tiny crosses
Love my 2 tiny crosses, one ruby, one emerald! They are great quality for the price.
Reply from Gelin Diamond2026-06-30
Thank you so much! We’re thrilled to hear you love it. Your support truly means a lot to us! ✨💛
Quality of the name is not great. Very hard to see the break in letter and the two dots to show what the written letter is just one big blob as opposed to being two dots. Very unfortunate and sad as this was a first birthday gift for my daughter.
Reply from Gelin Diamond2026-07-07
Thank you so much for sharing this, and we're truly sorry to hear it didn't turn out as clearly as it should have for such a special occasion. That's not the experience we want for a first birthday gift, and we completely understand the disappointment. We reached out with a message offering a replacement to make this right, and we'd love to get a better one made for your daughter, so please do get back to us whenever you can. Thank you for your patience and for letting us know.
These huggie earrings are so beautiful! I love the minimalist, quiet luxury style—they're elegant, versatile, and easy to wear every day.
The customer service was also amazing. They were very helpful and responded promptly to all my questions.
I'm extremely happy with my purchase and will definitely be shopping here again. Highly recommend this shop!
Reply from Gelin Diamond2026-06-18
Thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear you love the elegant, everyday style of your huggie earrings and had a great experience with our customer service. Your support truly means a lot to us, and we look forward to serving you again! ✨💛
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Mary Ann Clayton · 3 reviews · Experienced 2026-06-01 ·
★★★★★
I thought it would be bigger
I thought it would be bigger. I didn’t know that dainty meant sooo tiny.
Reply from Gelin Diamond2026-07-07
Thanks so much for your feedback! We totally understand the surprise, "dainty" pieces are intentionally delicate and petite, but we always list exact measurements in the description so you can check the size beforehand. We're sorry it wasn't what you expected and would love to help, so feel free to send us a message anytime. Thanks again!
I liked it just dosent really look like the picture and very thin but overall nice
Reply from Gelin Diamond2026-07-07
Thanks for the honest feedback, glad you liked the piece overall! Our photos are taken up close to show detail, which can make items look larger than they are, but exact measurements are always listed in the description to help avoid surprises. We reached out after your purchase to help but didn't hear back. Happy to make this right anytime, just send us a message. Thanks again!
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maria verdi · 2 reviews · Verified · Experienced 2026-06-01 ·
★★★★★
I paid almost $ 400 for a bracelet that…
I paid almost $ 400 for a bracelet that you need a magnifying glass to see it and broke on the first attempt to wear it!! And now I can’t get anyone on the phone to help me with a return. There is a message that they having issues with their phones!!!! Horrible product and customer service!!!!
Reply from Gelin Diamond2026-06-08
We’re sorry to hear about your experience. We did return your call as soon as possible, however we were initially unable to reach you. Once we were able to connect, we provided you with a prepaid return label so the item could be returned and resolved accordingly.
The design is intentionally delicate, and the exact measurements are listed in the product description. If you need any further assistance, please feel free to contact us and we will be happy to help.
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Donna Hart · 5 reviews · Experienced 2026-06-08 ·
★★★★★
Beautiful
Beautiful. I love it.
Reply from Gelin Diamond2026-06-09
Thank you so much! We’re thrilled to hear you love it. Your support truly means a lot to us! ✨💛
If your looking for something unique at reasonable prices, look no further. Gelin is my jewelry go to.
Customer service is on point, and takes care of any issue you may have.
I trust Gelin Diamond with all my jewelry needs. I highly recommend!
Reply from Gelin Diamond2026-05-20
Thank you so much for your wonderful feedback and recommendation! We’re truly honored to be your go-to jewelry store and thrilled to hear you trust us with your jewelry needs. Your support means the world to us! ✨
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Jazmin · 1 review · Experienced 2026-04-17 ·
★★★★★
Waste of Time
Shipping was really slow. I reached out to customer service for an update on the item after waiting three days but got no response. Paid for expedited shipping, but they did not send out the item until five days after the order was placed. Item in person is quite dull. The finish looks tarnished and not as shiny as advertised. Overall, it is a fine purchase. I have had the more expensive but same type of bracelet in the past and the clasp on my previous one kept becoming undone without me knowing. It led to me losing the bracelet and me having to purchase another one. Clasp on new, cheaper bracelet is better but overall quality is worse. If you absolutely love the style, its ok, but not the best use of your money. They are expensive bracelets. Losing one and having a poor experience with the other is enough that i will never be purchasing from this website again and you should also consider bringing your business elsewhere.
By reading the responses to negative review, it is obvious they also cannot take criticism, either. It is an unfortunate case all around. Take your business elsewhere
It was an easy and quick process which makes ordering again highly probable.
Reply from Gelin Diamond2026-05-11
Thank you so much for your kind feedback! We’re delighted to hear the process was easy and quick. We truly appreciate your support and look forward to serving you again! ✨
