Simple to use and give me the metrics…
Simple to use and give me the metrics needed. My partner and I each use the scale and compare data each week. Good for weight-loss.
About Getfittrack
Data updated- Website
- getfittrack.com
- Category
- Sports
- Location
- United States · Toronto
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 0% (0/92)
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Is Getfittrack legit?
Getfittrack (getfittrack.com) has a 1.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is poor. 84% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Bought this 2 years ago
Bought this 2 years ago, and been loving it. They've been improving their app a lot which it now comes with "coaching" which gives you breakdown on why your body composition is a certain way and what to do. Super powerful stuff! Would definitely recommend it, just based on the accuracy alone
Scam
Scam. Scam. Scam. Also, scam
The app is horrible
The scale was fine. The app is horrendous!! It stops unexpectedly all the time, freezes, won't open. Customer service tried to help with numerous troubleshooting ideas. After 3 months of messing around, I finally had to get firm and demand a return & refund. It's a great concept, but the technology is not ready quite yet. The CS manager that helped me in the end was helpful. The product is horrible though.
I tried to cancel my monthly charges…
I tried to cancel my monthly charges and my account but was not allowed to cancel
If I could give zero stars I would
If I could give zero stars I would. This scale is a scam. The app and scale interface is a disaster. Do not buy this scale.
Results are pretty damn accurate
I seriously can't recommend this company and their smart scale enough! The app was amazing, and it gives you insights that none of our other cheaper smart scale does...We also weren't sure how accurate it was, so my husband tested it with the more expensive machine at the gym, and the results came back pretty similar. I decided to follow their program and have lost 28 lbs so far. You really can’t beat what this can do for the price. Highly recommend!
It took a year to receive my scale
It took a year to receive my scale. I understand due to the whole COVID catastrophe there were production problems. However, I had to ask about my order which eventually I just gave up and resolved to not receiving the product. COMMUNICATION really would have been a plus. I haven't even taken the scale out of the box due to my disappointment. I don't even want it anymore.
I was not reimbursed from my returned…
I was not reimbursed from my returned fit track.
It doesn't work
It doesn't work. I've changed batteries 2x, no power.
Taking regular money from my daughters…
Taking regular money from my daughters account. She never ordered anything! They act like a scam Stay away!
The scale won’t connect
The scale won’t connect. The app won’t save data.
No customer service
I've reached out twice and never got a response. Supposed to have access to the health+. There is no customer support.
the app would not link with health data…
the app would not link with health data in apple for several months until recently it was repaired
Billed me for free trial
I wouldn’t know
I wouldn’t know! i’ve never received my FitTrack since I ordered it in May. I assure you, I’ve checked on it many times and keep getting the run around.
Waited 4-6 weeks for my shipment and…
Waited 4-6 weeks for my shipment and then nothing happened. Contacted support they said oh it will be another 4-6 weeks. Waited that and still nothing. Told it would be another 4-6 weeks waited that and still nothing. Had to cancel the order
I am still waiting for my scale
I am still waiting for my scale. Ordered 15 weeks ago. Payment taken at time of order.
I never received the scale I paid for
I never received the scale I paid for. You company it very broken!
Regrets
My friend and I both ordered on May 7th and we were so excited to get our FitTrack and 3 months later still nothing. I'd love to give this a good review but I can't review a product I never received.