We had a problem connecting to the UK…
We had a problem connecting to the UK ITVX Player. After a few emails back and forth to try various solutions they managed to solve the problem.
About Getflix
Data updated- Website
- getflix.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 0% (0/8)
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About this business
Getflix allows users from all over the world to easily access popular global streaming video and music services. Getflix uses Smart DNS and VPN technology to bypass the blocking and open up this amazing world of entertainment.
Is Getflix legit?
Getflix (getflix.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Loss of channels
We had an ongoing problem but Getflix were brilliant, responded very quickly and made every effort to find a solution. Thank you Getflix
Amazing support with fantastic value
The Getflix Support team immediately identified an issue I had and recommended a quick fix that immediately solved my problem. I've used Getflix for 9 years now, and recommend it to EVERYONE who likes to watch HD TV from all your favourite channels. Best value product on the market by far, especially given the speed and quality of support.
Sorted my issue.
It took a little while to sort problem but replies from Getflix were fast in trying to help. Problem finally solved.
Excellent customer support
Excellent customer support. Very patient and ever helpful . Repeat customer since 2017
Been with them for 5 years
Been with them for 5 years, great service that has always worked. The one time i had to get support they fixed the issue right away, so I have made the effort to add my experience here! A++
Always prompt and useful support
issue resolved speedily
recognised the issue quickly about new ISP and problem was quickly resolved .
helped solve my problems
As a Getflix user for more than 10…
As a Getflix user for more than 10 yrs... Always the best & quickest service from Getflix to fix my problems ..The best way to watch streaming video all around the world
Too good for five stars
Too good for five stars: priceless! Getflix for tv is like gas for the car!
Fast and effective response to my issue
Trust Getflix !
Without hesitation excellent after sales service! Getflix is serious and always a flawless help! I advise without hesitation to join Getflix!
Getflix support [Ben] - Excellent support
Getflix support [Ben] provided a very fast response to my support request. The information provided resolved my problem. Very impressed. Thanks Ben
Fast reply and resolution
Fast reply and resolution. My concern was attended as soon as I requested it and the resolution was easy
Getflix is one of the best vpn providers
Getflix is one of the best vpn providers to watch streaming services from remote locations. Their customer service is super fast as well to resolve occasional technical issues. I would strongly recommend their service.
Totally fed up with lack of fix
After using getflix for years and issues sorted quickly I am now coming to the end of a very frustrating road of continually being fobbed off without the problem being repaired! I use a DNS to access uk channels on my apple box that I then watch via tv of which now has one particular channel I cannot access. I have been basically ignored or given ‘advice’ that does not adhere to using an apple box so going round in circles almost daily with the same people whilst still paying my full subscription!
Awful customer service
If I could give them no stars, I would. Awful customer service. Signed up for a trial and then ended up automatically paying via Google. Have contacted them numerous times. Received an answer initially and now nothing. Now have paid 2 monthly payments and have never had any service for it. Cancelling now. I'm out.
Very good product and good support team too
I've been using GetFlix for years now. It works well. It works when others (other VPNs) don't because it has the ability to use location appropriate DNS servers in many (not all) countries. Recently, I was not able to connect to a server in a small country. L1 support took the report and move me onto L2 support and then I was notified by L3 that the server was being repaired (under maintenance) and would return to service soon. I really appreciated them keeping me updated as to what the problem was and them taking steps to fix it.
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