Excellent communication from customer…
Excellent communication from customer service
Getflix allows users from all over the world to easily access popular global streaming video and music services. Getflix uses Smart DNS and VPN technology to bypass the blocking and open up this amazing world of entertainment.
Getflix (getflix.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-11.
Excellent communication from customer service
Getflix has disappointed me. It used to be reliable and have a good customer service team that quickly responded when there was a problem. However, I haven’t been able to connect to the UK for at least five days now and Getflix hasn’t given any updates about what’s causing the problem or when it will be fixed.
Have used Getflix's smart DNS service for some years, it's reasonably priced, super simple to use and less intrusive to your over all internet usage than a full VPN. Their support is excellent with prompt responses and knowledgeable agents
I contacted Getflix about a problem I had connecting to their VPN service. I was promptly responded to by a member of their support team whose assistance quickly rectified the issue. I was totally satisfied with their support service.
Very quck response, as always!
Fast support response whenever I get occasional glitches with some streaming channels.
Problem solved quickly, fastest feedback loop
Quick response and personal attention.
The support team provided clear and easy instructions to follow to enable me to resolve the issue of my iPlayer not working. They responded very quickly to my feedback regarding the instructions they had sent and then quickly sent me updated instructions which resolved the issue. The support provided is one of the best experiences I have had with a technical support team In any organisation.
Fast response in resolving the highlighted issue. Issue resolved less than 24 hours. Help Team following up after the issue is resolved is a good thing. Not everyone does it these days. Keep up your good work. Thanks to Rafael aswell.
I was given clear instructions on how to overcome the issue I was facing. Very quick response too.
Excellent promot support No streaming delays Works well
Customer Support was fast to reply and provide instructions to solve my problem so we could continue to enjoy the service.
As always, great service from Getflix. Responsive & efficient. They make it easy.
Great service that works really well. Getflix have amazing customer service - responsive, communicative and helpful - highly recommended!
I’ve been a customer of Getflix for some years now. Anytime an issue arises (which is not very often), the team do their upmost to help resolve as quickly as possible and communicate promptly. Overall, excellent service
Great tech support and customer service. The servers are fast and easily unlock USA streaming services from Canada.
Awesome support. Fast, effective and friendly. THANK YOU! 🤩
101 reviews matching