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Beauty & Well-being

Ionix Labs

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102 reviews

3.6102 reviews
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About Ionix Labs

Data updated
Website
getionix.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
0% (0/30)
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About this business

Patented 3D compression leggings, shorts, tops & wellness supplements. Trusted by 100,000+ women worldwide.

Written by the business, not verified by us.

Is Ionix Labs legit?

Ionix Labs (getionix.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the compression leggings are extremely comfortable, wonderfully soft to the touch, and provide exceptional support throughout the entire day. Many people also notice positive physical changes, noting that the garments effectively help reduce leg swelling and make their legs feel relaxed. However, some people mentioned that shipping and delivery took a very long time to finally arrive at their homes. Some reviewers were not happy with the waistband because it constantly rolls down during everyday wear, and reaching customer support to process returns can be quite challenging.

Auto-generated from all reviews of this business. For reference only.

What people say

At his moment I’m having to give a 3…

At his moment I’m having to give a 3 star apart from it taking over 2 weeks to arrive, the retirement process is 🤬. I ordered 2 pairs of leggings which I do absolutely love, BUT I ordered some shorts as well and unfortunately length wise is no good as thwy sit on my knees which doesn’t help with swelling in them. Now that’s NP if returning them was simple BUT it isn’t. I’ve emailed 3 times to the email u are supposed to use and each time it says not sent, so messages customer support 3 times and not heard anything. As u can imagine this is very very frustrating and as I can order similar leggings from other companies I probably will be doing.

90-day money-back guarantee is a scam, do not buy!

Immediately after placing the order I read all the reviews advising that they do not reply to requests for returns and the free trial with no questions asked returns are a lie so I wenty ahead and tried to cancel the order but it would not let me. For 2 weeks I tried to call and sent over 10 emails canceling and telling them to reach out with instructions and NO ONE EVER REPLIED...THE RETURN POLICY IS A LIE!!!! So I went to my bank and reported fraud and within 24 hours I received an email from Ionix with my refund. I recommend you do not buy from this company and if you did and want to return it then go to your bank and report it as fraud, they will deal with it and that seems to be the only way to get their attention.

Aside of the delay in shipping

Aside of the delay in shipping, not having them proir to my trip , they actually showed up the day AFTER I left! I walked over 20 miles over the weekend, would of been good to test out these leggings. HOWEVER, I DID wear a pair the day after I got back home.. I found them to be comfortable, with the need to pull the waist up over my belly to prevent the roll down. I will put these legging to work this weekend while I go run errands and grocery shopping.

I have enjoyed ionix very much

I have enjoyed ionix very much. They are comfortable to wear, however during the heat of the summer, they are hot and suffocating, so unless I’m on my very early morning walk, I’m finding them too hot to wear at this time of year. Also, is there a way to put some sort of pocket in them? I need a place for my phone…….i am anxious to see how well they smooth and shape my legs. I have worked really hard to lost 160 pounds over the last 20 months but I have a lot of sagging skin. I’m lifting weights and trying to be patient, but I’m hoping Ionix will help.

Do NOT purchase these garbage leggings

Do NOT purchase these garbage leggings. Despite using their size guide, they don't fit. I've sent more than 4 emails every few days to try to return these with zero response over the past 3 weeks. Non-existent support with low quality leggings. DO NOT BUY

I have made 2 purchases from this…

I have made 2 purchases from this company 1st purchase was July, 3 pair size medium great fit but turquoise pair had a snag hole in leg which I noticed the day after I made my 2nd order! I had ordered 4 pair in a small for more compression, but they ended up being too short & rolled at top,so wanted exchange for mediums. However after sending 2 or 3 emails still haven't gotten reply or replacement and it is August 8th 2026. So dont know how long it will take for refund or acknowledgement from customer service...😔😩 cause i truely love the feel of them and have helped legs not be so tired and heavy feeling.Hope to hear something very soon... Helen Schoenborn

I’m lovin my leggings

I’m lovin my leggings, I wear them under my scrubs and I thought I would get hot with them on underneath, total opposite since I’m on my feet most of my eights hours, my legs feel light and they aren’t aching or restless any more. They do roll down maybe place that rubber along the waist so they don’t roll! But ❤️them!!!

I loved my Ionix leggings

I loved my Ionix leggings. I bought 3, two of them in a XL and one in 2x. I preferred the 2x as they didn't fit as tight. I'm 72, so I opt for comfort, lol. One pair needs to be replaced because there was a hole in the bottom area. However, I still gave a 5 star because of quality and fit. They did take longer to get than I expected.

Haven't even received my order yet

Haven't even received my order yet, and it's not going well. It took them almost 2 weeks just to ship my order. Once it reached my country, the local courier company said the address was incorrect, which I know is false, as the address is actually correct. I received a notification from Ionix about a delivery exception, and they told me I had to contact the courier myself. As someone who worked in logistics for a long time, I would NEVER tell a customer to contact the courier themselves. Terrible service so far. I'm not confident that I will ever receive my order, and if it gets returned, I wonder if they will fight giving me a refund.

I ordered these because I read great…

I ordered these because I read great reviews about how they helped swelling in legs. My legs swell and ache so often that I had to try them. I sleep in them at night and I sleep well! My legs don't cramp and I am having less swelling problems during the day. I have been wearing them faithfully every night for the past 3 weeks. I have three pair.

NO customer service

NO customer service. Order took a month to receive, no tracking, no idea if or when the items purchased would arrive. The colors are not true to pictures, the Blue is horrible, won't wear that ...stay with black. I like the fit, who knows if they do anything to improve the legs, can't tell.

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