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Beauty & Well-being

Ionix Labs

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102 reviews

3.6102 reviews
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About Ionix Labs

Data updated
Website
getionix.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
0% (0/30)
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About this business

Patented 3D compression leggings, shorts, tops & wellness supplements. Trusted by 100,000+ women worldwide.

Written by the business, not verified by us.

Is Ionix Labs legit?

Ionix Labs (getionix.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the compression leggings are extremely comfortable, wonderfully soft to the touch, and provide exceptional support throughout the entire day. Many people also notice positive physical changes, noting that the garments effectively help reduce leg swelling and make their legs feel relaxed. However, some people mentioned that shipping and delivery took a very long time to finally arrive at their homes. Some reviewers were not happy with the waistband because it constantly rolls down during everyday wear, and reaching customer support to process returns can be quite challenging.

Auto-generated from all reviews of this business. For reference only.

What people say

Bad Customer Service

I received my order, tried on the leggings and don't like the waistband. I emailed customer service the same day I received my order which has been abt 3 weeks ago and I haven't heard anything back. I've emailed them an additional 2 or 3 times since and still nothing. I want to return these but I'm not getting any help from Ionix in doing so. I'm going to contact the credit card company I used and see if I can get the charge reversed since Ionix doesn't want to stand by their word of giving a full refund of we don't like them. I see a lot of people have the same issue of not getting any reply from their customer service. If I had known this I would have searched for a better company to buy from.

Slow delivery. Product good so far.

It did take 3 weeks to receive my order. I ordered one small and 2 mediums by accident. I didn’t try to contact customer service due to the negative reviews. I thought I would wait to see how they fit. I have only worn twice one small and one medium. Not sure there is a huge difference. Since I’m not sure how snug or tight they are supposed to fit . They seemed to make my legs feel better almost immediately. Since I can’t really wear all the time I am not sure I will see the benefit for a while.

absolutely horrible company

absolutely horrible company. they do not ship when they tell you they are shipping, then they take forever to actually ship and provide the tracking number. Very dishonest. They also claim a 90 day money back guarantee, but won't respond to requests to return UNWORN items. The product arrived extremely late and they are so scratchy I wouldn't dream of wearing them.

They feel great on your legs and are…

They feel great on your legs and are very sliming ! Great quality. I however got a pink pair and it was a different size it came in a large and do not fit. I would like a replacement of a pink pair in XL I got it in a large but the other two pair a wonderful ! I ordered them all in large. I actually just orderd 3 more pairs just this last weekend. Hope fully you will send me a new pair of the pink in a XL with my new order ! Thank you Julie

Dis-satisfied

I ordered 3 pair of leggings and was very disappointed. When they arrived I tried them on. They fit fine however they are super thin. I can't wear them out of the house with this thin material. I have tried contacting customer service 7 times now with no reply although the site states 90 day guarantee. This site is scam... do not waste your money.

Many great benefits to these leggings.

Ordering was so simple and fast. My order was delivered very quickly and was packaged well. I put them on and was immediately impressed with the fit, comfort, and support. I like to sew and therefore am very familiar with fabric and when clothing is made well. These leggings are exceptional quality. They're very well made and the material is high quality and very comfortable without losing the support that is needed. The coverage is also very nice. Often leggings can be thin and a little transparent but these are lightweight but still cover well, and again, without losing the much needed support. I admit to purchasing them mainly to improve the circulation in my legs but another positive is the high waist and the excellent support for my back. This back support is so important to me due to my spine issues and associated pain. I've only had them for a few days but I can tell I'll be ordering more. My back pain is better and even the peripheral neuropathy to my lower legs, feet, and toes seems less severe. I just can't say enough about what a benefit they are. Even with all of the great benefits I've already mentioned there is still the bonus that they're so reasonably priced. It's impossible to find any negatives to mention. I'm so grateful to have them. Thank you so much!

As of right now I'm giving 3 stars

As of right now I'm giving 3 stars, my shipping was fine( about 8 days), I just tried a pair on( I bought 1 and got 2 free at $59, so that was good, so the leggings feel nice and smooth and snug around my thighs, however I would like them to fit more snug...I am exactly 5'4 and weigh 240, I ordered XL, again , great fit, but not perfect ( they didn't compress my stomach area at all, this is my main area that needs the compression) anyway, I hit and miss between XL and XXL when ordering from anyone, but I was surprised that I really should've ordered a LG, a large would've felt perfect, nice tight and snug! I was going to return for a size LG, but after seeing all these 1 star comments, I'm going to listen to them and not even try to reach out and return, sounds like I may never get my leggings back if I did get a return address or phone number, so guess what y'all, I'm just going to keep these great( but not perfect) fitting leggings and be thankful that they arrived and do fit well, now will they do the job of reducing cellulite...that remains to be seen... I'll update you!🙏🏾😇

Shipment in limbo

I ordered my Ionix leggings over a month ago. The shipper they use will not deliver to my PO Box therefore, there was a problem delivering my order. I’ve contacted Ionix several times. I’ve given them the tracking number and the order number and they are seems to not be capable of updating my address. I have since asked them to cancel and refund which they have also not done my package is Lord knows where and they are not helping me resolve the shipping issue.

Extremely disappointed

Extremely disappointed – zero compression and completely see-through. These are by far the worst leggings I have ever purchased online. The material is beyond stretchy and has absolutely no compression at all—there is nothing holding anything in. Worse, they are completely see-through, like a pair of nylons. Definitely do not recommend. They have a 90 Day Money Back Guarantee - No questions asked. Its been 5 days since I received them and 16 days since I purchased them. Fingers crossed they actually answer my email.

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