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Electronics & Technology

Upgraded

64 reviews

4.764 reviews
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About Upgraded

Data updated
Website
getupgraded.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
50% (2/4)
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Is Upgraded legit?

Upgraded (getupgraded.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

P
Paul · 1 review · Verified · Experienced 2025-12-11 ·

Company Was Very Attentive and Helpful.

J
Jeffrey Keenan · 3 reviews · Verified · Experienced 2025-12-09 ·

Fast and easy delivery

Fast and easy delivery. The founder even emailed me to let me know my order would be shipped out.

L
Lucas · 1 review · Verified · Experienced 2025-12-08 ·

Great opportunity

D
Dhack · 1 review · Verified · Experienced 2025-10-30 ·

Fast and simple buying experience

Fast and simple buying experience. Highly recommend!

X
Xavier Yondvale · 5 reviews · Verified · Experienced 2025-12-04 ·

It was super easy placing an order

It was super easy placing an order. The integration with Affirm is tight.

Reply from Upgraded2025-12-04

Thanks Xavier! Appreciate the shoutout on the Affirm integration -- we worked hard to make it top notch.

P
Paul · 1 review · Verified · Experienced 2025-11-30 ·

Amazing experience

Upgraded is awesome. Initially was anxious as I received a machine that had been enrolled in management for a company and wasn’t usable due to a mistake upstream of them. John stepped up called me and reassured the issue would be resolved. He went above and beyond what I would have ever expected.

Reply from Upgraded2025-12-02

Hi Paul, Founder here. I'm so sorry about this. That is a strangest thing. Somehow your serial number got mixed up at Apple's distribution center. This was an much a shock to you as it was to us. We're working it get it resolved. Should be removed from your computer today. Will send you an email as well. -John

S
Stephen · 1 review · Verified · Experienced 2025-11-26 ·

I was quoted a delivery date between…

I was quoted a delivery date between Dec2 -14 but received it today 11/26. Nice job.

M
Michael · 2 reviews · Verified · Experienced 2025-11-20 ·

Good program

Y
Yasmine Elkabir · 2 reviews · Verified · Experienced 2025-11-25 ·

Easy to manage and effortless

Easy to manage and effortless, ty!

M
Michael · 1 review · Verified · Experienced 2025-11-25 ·

Excellent way to get a macbook 0% interest with a decent payment

They communicated very well during the purchase and delivery processes and the laptop arrived exactly as ordered.

D
David · 1 review · Verified · Experienced 2025-11-26 ·

Excellent in every aspect!!!

Communication, order updates, and shipping have all been excellent. Highly recommended. John is support was very helpful and put my mind at ease. Everything was very smooth. I look forward to doing more business with Upgraded.

J
John · 2 reviews · Verified · Experienced 2025-11-25 ·

Incredibly easy purchasing terms with…

Incredibly easy purchasing terms with unbelievably fast delivery

C
Chris · 1 review · Verified · Experienced 2025-11-21 ·

Great company to work with, we need more product offerings besides just apple stuff

Great service, quick to respond to both personal and business related questions. Highly recommend using this service specially if you are small business to get a lease on any of your apple products. On the personal side also great if you want to get something like an iPad that you know you'd want to replace in the next 2-3 years.

W
Wade · 1 review · Verified · Experienced 2025-11-20 ·

Macbook Pro Order

The entire ordering process from start to finish was extremely easy. Service was excellent with fast response times to any questions. Would highly recommend.

J
Jo Garcia · 3 reviews · Verified · Experienced 2025-11-13 ·

Great service. Fast delivery

The purchase was seamless and I’m excited to upgrade it in two years. Great service overall.

M
Markus · 1 review · Verified · Experienced 2025-11-13 ·

New MacBook

Upgraded made purchasing a new MacBook very easy. Placed the order in on a Sunday night and received it that Thursday.

J
James · 3 reviews · Verified · Experienced 2025-11-12 ·

Cool Apple computer subscription service!

The whole process was very easy and straight forward. I dropped a star only because the shipment window came and went without any communication regarding the status of the computer. I did chat with customer service who stated the orders had backed up. They were very nice and changed my shipment from express to overnight. A few days later my M5 arrived!

Reply from Upgraded2025-11-19

Makes sense! Sorry for that delay. As the holidays sales are ramping up, more issues are also popping up. On all sides… us, Apple, UPS, etc. Dinging us with a star is a great reminder that we need to be on top of things. Thank you for your review and very happy to have you as a customer. -John, CEO

K
Kevin · 1 review · Verified · Experienced 2025-11-08 ·

Delivered my new MackBook Air 15"

Delivered my new MackBook Air 15", with AppleCare, as promised with the option to be contacted to "upgrade" to a new Macbook in 2 years or keep it to own in 3 years. Delivery arrived quickly within the work week. Definitely recommended!

M
Marina Summers · 3 reviews · Experienced 2025-11-15 ·

It’s been great using

It’s been great using , All thanks to a good friend on telegram @The_Worldbag , He put me on some real shit

Reply from Upgraded2025-11-15

huh, is you’re review about Upgraded??? 😃

S
Sheriff · 2 reviews · Verified · Experienced 2025-11-07 ·

I needed a laptop for school and they…

I needed a laptop for school and they really came through. Support replies fast and ready to assist . Great job Guys !!