GiftExpress (giftexpress.com) has a 3.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
This was my first experience ordering from giftexpress, and it went seamless. Im lo9king forward to ordering more items in the future.
Reply from GiftExpress2026-08-07
Dear Customer,
Thank you so much for leaving us such a wonderful review!
We’re thrilled to hear that you loved your experience. Our team works hard every day to prioritize customer satisfaction, and your kind words are truly rewarding. Your feedback reaffirms the effort we put into making every visit special.
Thanks again, and we look forward to welcoming you back soon!
Thanks & Regards,
Giftexpress.com
1844-800-6161
J
John Williams · 5 reviews · Verified · Experienced 2026-07-15 ·
★★★★★
Perfect as expected
Perfect as expected. Speedy shipping. Perfect products. Thank you kindly.
Reply from GiftExpress2026-08-07
Hi,
We truly appreciate your feedback and are delighted to hear that you're enjoying our product! Your satisfaction means the world to us, and we're here to ensure you continue to have a great experience. If there's anything else we can do for you, please don't hesitate to reach out.
Thanks & Regards,
Giftexpress.com
1844-800-6161
Everything was great the product, the packaging and the time.
I will keep buying my perfumes from giftExpress. Just awedome
Reply from GiftExpress2026-08-05
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
I got the Polo Blue cologne that I like. I got it for a very good price, and mailed directly to my home. I would definitely trust GiftExpress for my fragrance needs, again.
Reply from GiftExpress2026-08-05
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
Great shipping, Authentic fragrance ,no complaints here! Would I use them again, depends on the discount.. im only loyal to the savings
Reply from GiftExpress2026-08-05
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
I ordered 3 fragrances, 1 of them 1.6 oz, however, I got a bottle of 1 oz. I write to CS several times and I did not get any answer or solution about it.
Reply from GiftExpress2026-08-06
Dear Valued Customer,
Thank you for taking the time to share your feedback with us.
We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused. While this is an uncommon occurrence, we take your concerns seriously and use customer feedback to continually improve our service.
We have not received any email regarding this issue. To help us investigate and resolve the matter as quickly as possible, please send clear photos of the product you received, along with a copy of the invoice included with your package, to [email protected]. Once we receive this information, our team will review your case and determine the appropriate resolution.
If you have any additional questions, concerns, or comments, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we appreciate the opportunity to make this right.
Thank you for your understanding and patience.
Kind regards,
GiftExpress.com
Customer Support Team
📞 1-844-800-6161
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
I ordered a full-size bottle of Citra Guié and it's pressurized on atomizer and mine was stuck down. I had to break the bottle open and filter out the liquid to transfer into a clear new glass bottle
Reply from GiftExpress2026-08-06
Dear Valued Customer,
Thank you for taking the time to share your feedback with us.
We sincerely apologize that your experience did not meet your expectations. Please accept our apologies for the inconvenience caused. While this is an uncommon occurrence, we take your concerns seriously and use customer feedback to continually improve our service.
We're very sorry to hear that the atomizer on your perfume was defective and became stuck, and we sincerely apologize for the inconvenience.
To help us review this matter and provide an appropriate resolution, please email clear photos of the damaged bottle, the transferred fragrance (if available), and the invoice included with your order to [email protected] (mailto:[email protected]). Once we receive the information, our team will investigate your case and get back to you as quickly as possible.
If you have any additional questions, concerns, or comments, please feel free to contact us at [email protected] (mailto:[email protected]) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we appreciate the opportunity to make this right.
Thank you for your understanding and patience.
Kind regards,
GiftExpress.com
Customer Support Team
📞 1-844-800-6161
R
Robert · 3 reviews · Verified · Experienced 2026-07-16 ·
★★★★★
I would say that I am very happy with…
I would say that I am very happy with my purchase 🎉
Reply from GiftExpress2026-08-06
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
Dear Customer,
Thank you so much for leaving us such a wonderful review!
We’re thrilled to hear that you loved your experience. Our team works hard every day to prioritise customer satisfaction, and your kind words are truly rewarding. Your feedback reaffirms the effort we put into making every visit special.
Thanks again, and we look forward to welcoming you back soon!
Thanks & Regards,
Giftexpress.com
1844-800-6161
C
Chris A. · 4 reviews · Verified · Experienced 2026-07-15 ·
★★★★★
My first order
Excellent from start to finish. Quick easy ordering process. Fast arrival. No problems.
Reply from GiftExpress2026-08-05
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
Its great smell thats what you want when you buy cologne thanks
Reply from GiftExpress2026-08-05
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
Excellent customer service and very prompt in responding about my order.Shipping was on time and my cologne was packaged nice and secure. Great prices on all my favorite cologne's! Great experience and will order again from them!
Reply from GiftExpress2026-08-04
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
N
NICOLAUS P. YANNOTTI · 1 review · Verified · Experienced 2026-07-15 ·
★★★★★
Sent wrong item then told me I was…
Sent wrong item then told me I was wrong!
Reply from GiftExpress2026-08-04
Dear Valued Customer,
Thank you for taking the time to share your feedback with us.
We sincerely apologize that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. This was an uncommon occurrence, and we take your concerns seriously, as they help us identify areas for improvement.
We have already sent you a prepaid return shipping label. Please return the product to us, and we will be happy to issue you a full refund upon receipt of the returned item.
If you have any additional comments, concerns, or suggestions, please feel free to contact us at [email protected] (mailto:[email protected]) (mailto:[email protected] (mailto:[email protected])) or call us at 1-844-800-6161. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future.
Thank you for your understanding and patience.
Kind regards,
GiftExpress.com
Customer Support Team
📞 1-844-800-6161
I received exactly what was ordered and ahead of designated time.
Reply from GiftExpress2026-08-04
Dear Valued Customer,
Thank you for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with Giftexpress.com. Ensuring the highest level of customer satisfaction is at the core of what we do, and your kind words are truly appreciated. Such feedback motivates our team to continue delivering exceptional service and memorable experiences.
Once again, thank you for your trust and support. We look forward to serving you again in the near future.
Warm regards,
Giftexpress.com
Customer Support Team
📞 1844-800-6161
