About gname.com
Data updated- Website
- gname.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 139 reviews
- Replies to negative
- 98% (149/152)
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About this business
GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services.As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.
Written by the business, not verified by us.Is gname.com legit?
gname.com (gname.com) has a 2.7 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. Opinions are polarized: 42% rate it 4 stars or higher while 53% give 1 star; The business has replied to 98% of negative reviews; 139 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently mention that they appreciate the fast response times and the helpful support team when dealing with urgent domain issues. People often note that the staff members are prompt, efficient, and reliable at taking swift action against fraudulent websites. Some reviewers were not happy with strict account management rules and unexpected domain expiration policies. Other customers also mentioned experiencing difficulties when trying to reach customer support, leading to frustration over unresolved security issues. A few users felt that the platform lacked transparency during auction processes and failed to properly address abuse claims.
Auto-generated from all reviews of this business. For reference only.What people say
Effective Action and Professional Handling
My experience was positive because the complaint process was clear and handled in a professional manner. The response was timely, and the outcome was communicated concisely without unnecessary back-and-forth. I appreciate that the company took action by placing the domain under client hold, which shows attention to reported issues and a commitment to enforcing policies. Overall, the transparency and responsiveness of the support team are areas the company is doing well.
GNAME allows active phishing & brand impersonation – refuses to act
GNAME is currently hosting and maintaining a clear phishing and brand impersonation operation, and despite multiple formal abuse reports, they have failed to take action. A fraudulent domain registered via GNAME is impersonating my legitimate website (main domain ) betra.bet, (current domain ) 449betra.com by: Copying our brand identity and visual design Misleading users into believing it is our official site Operating with cloned assets and deceptive content Using subdomains to store copied materials and bypass basic protections This is an active phishing operation, not a trademark dispute. I have submitted multiple abuse tickets to GNAME, including the following reference numbers: GW2025121816337615 GW2025121906554420 GW2025121800595035 GW2025121615588702 Despite providing clear evidence, screenshots, and domain details, GNAME continues to delay with generic responses like “1–5 business days” while the phishing site remains fully operational. By allowing this to continue, GNAME is: Enabling online fraud Exposing users to credential theft Failing its basic responsibilities as a domain registrar If this issue is not resolved immediately, further escalation will be made to: ICANN Anti-phishing databases Search engine security teams Legal authorities I strongly advise others to avoid GNAME if they value security, abuse handling, and responsible domain management.
Reply from gname.com2025-12-22
Hey there! We've just reviewed those case logs, and thanks for getting those trademark documents over to us. We now have everything we need, so we’re moving forward with the takedown right away.
Responsible Domain Registrar
I reported a domain that is impersonating a legitimate business and being used for scamming people, they dealt with the issue within just a few hours.
Quick response to my question
Excellent customer service
I applied for the closure of phishing…
I applied for the closure of phishing websites and they managed the process brilliantly and took action on the specified date. This company really does its job cleanly and will be a company I will recommend for future domain purchases. Thank you again, especially to the Abuse team.
Great support
Great support! Received ticket and solved the problem for only 1-2 hrs and meet fully expectation!
They are very fast in solving the problem
They are very fast in solving the problems. Thank you Gname.com for your support and quick response. I appreciate you all. Thank you very much!!
Thank you soo much for take rapidly…
Thank you soo much for take rapidly action
Registrar company that allows SCAM websites
This registrar acts like it’s completely fine for scam websites to operate under their watch. We've asked them three times to take down the fraudulent sites below, and every single time Gname drags things out. Instead of actually doing anything, they demands at us to provide trademark papers, copyright certificates, declarations, power of attorney…anything to avoid taking action. It feels like they’re doing everything except dealing with the obvious scams right in front of them. baxtonstudiostore.com cabinetssalesstore.com homebaxtonstudio.com 1st Update: Apparently, below is their responses which is really unprofessional and deceiving, if gname.com did their research for above 3 fraudulent sites, it's obvious that these are scam websites using our brand, all below documents should be requested from above scam websites to confirm validity prior to allowing them to operate online. We need above 3 SCAM WEBSITES to be removed immediately. 2nd Update: Again, you should request these valid documents from the scam websites (as your registration process should approve these companies with these documents, without these documents, how did you even approve them?), we DO NOT trust and did not register from your site and will not be supplying you with any of these documents. We need above 3 SCAM WEBSITES to be removed immediately.
Reply from gname.com2025-12-04
Update: Hey there. We do not involve ourselves in the businesses of our users. Without proof of ownership, we are unable to determine that the reported sites are illegitimate. We'd kindly request you to submit proof of ownership of this business so that we can ensure proper takedown. Because if we were to commence takedown without proof of ownership, so can illegitimate sites. Thank you for taking the time to share your concerns. We understand how frustrating it can be to encounter websites you believe are engaging in fraudulent activity, and we take reports like yours seriously. As a domain registrar, we are required to follow established legal and regulatory processes before taking action on a domain name. In many cases, this means requesting documentation—such as trademark certificates, proof of copyright ownership, or authorization from affected rights holders—so we can verify the claim and ensure that any action we take is both lawful and justified. We recognize that this can feel burdensome, but these requirements exist to prevent improper or unauthorized takedown requests, which could otherwise be misused. That said, your experience should still feel supported and heard. We are reviewing the information you have provided and encourage you to share any additional documentation that may help us move more quickly. Our abuse team remains committed to addressing valid reports as efficiently as possible while complying with legal obligations that govern registrars. If you would like to continue the conversation directly, please reach out to us at [email protected], and we will be glad to assist further. Thank you again for raising this to our attention.
Gname cares about cybersecurity!
I'm an independent security researcher, and Gname does everything to make the internet a better place by promptly responding to fraudulent domain reports.
Company is _activley_ supporting fraud!
Company is _activley_ supporting fraud! Does not take takedown action for reported fraud sites like alternatecom.de which is an apparent fakeshop of german alternate.de
Reply from gname.com2025-11-28
Hey there! We've just tried to browse alternatecom.de and it looks like this domain has been taken down.
I deposit lot of money in bitmatrix…
I deposit lot of money in bitmatrix option trading now that site blocked that site registered in gname registered how your company register fraud site
Reply from gname.com2025-11-25
Hey there. We’re really sorry to hear that you’ve been affected by fraud — that’s an awful experience, and we know how stressful it can be. As a registrar, we work hard to make sure only legitimate businesses stay online, and we take action when we identify malicious or harmful sites. In this situation, the best next step is to reach out to your local law enforcement, who can guide you through the process and help ensure the issue is handled appropriately.
Is this Domain registrar a scam?
My friend mistakenly took task scams and her funds got frozen in an account. As it was a scam, she couldn't contact the administrator. So she mailed gname as they are the registrar. 1. At first,she mailed her details to gname, for what gname responded to report in abuse, but the link was not working. 2. The scammers site has redirect service with gname, so she mailed again to contact the web admin with all the details she had. What she had in return? Her internal link alone blocked with all the frozen assets. But the same scam group still conduct task scam with scammers and ignorant people. Why established domain registrars support scammers like this? It's disgusting to see the responses. (Note: It had a redirect service before taking down the website)
Reply from gname.com2025-11-25
If you’re seeing a redirect to us, it’s because we’ve had to take down the original website, and its owners no longer have control of the domain. We understand situations like this can be unsettling, and we want to make sure the next steps are handled properly. To move forward, we’ll need your local law enforcement to contact us directly. This helps ensure that everything is managed safely and in accordance with international legal requirements.
Great Support for Abuse Case Resolution
My experience submitting an abuse report was smooth and efficient. The process was clear, and the response time was fast. I appreciate that the domain was investigated quickly and placed under Client Hold to prevent further abuse. What the company is doing well: Fast handling of abuse cases Clear communication and status updates Easy-to-use reporting system Overall, the process was helpful and handled professionally.
Very prompt response to an issue
Very prompt response to an issue. Really setting the standard other registrars should be aiming for.
Direct action on our case
Direct action on our case, very thankful!
Be careful registering any domain in…
Be careful registering any domain in this registrar. This is the worst registrar I ever used. They abuse you to keep the domain in their bad platform and dont allow to transfer it out.
Reply from gname.com2025-10-30
Hi there! I completely understand wanting to make sure the transfer process goes smoothly. The good news is it’s quite straightforward — just log in to your dashboard, head to 'Domain Management', and select 'Transfer Out' to choose the domains you’d like to move. You can do everything directly here: https://www.gname.com/user#/ym_zc If you run into any trouble or just prefer a helping hand, our support team will be glad to walk you through each step. We’re here to make sure it’s easy and stress-free.
Good service
speed and acuracy of treatment.
Reply from gname.com2025-10-23
Thanks a bunch for your review! We appreciate you.
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