Goggles4u.com (goggles4u.com) has a 4.3 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Glasses didn’t fit like the AI said they would and they didn’t transition
Reply from Goggles4u.com2026-08-04
Hi Cristian,
Thank you for taking the time to share your feedback.
We're sorry to hear that your glasses did not fit as expected and that you're experiencing an issue with the photochromic lenses.
We'd like to clarify that our Virtual Try-On feature is designed to help customers visualize how a frame looks on their face. It is not intended to determine whether a frame will be the correct size or fit.
Our Customer Service team will be reaching out to you shortly to investigate the photochromic lens issue and assist you with exchanging your glasses for a frame in a more suitable size.
Thank you for giving us the opportunity to make things right.
Best regards,
-Goggles4U
Great choices of frames, real quick delivery of the most recent glasses ordered. Great price. Well made frames.
B
Barbara · 2 reviews · Verified · Experienced 2026-07-25 ·
★★★★★
Disappointed
I did not receive the correct lenses. I ordered transition and I received clear glass. I tried contacting customer service and no one got back to me.
Reply from Goggles4u.com2026-08-04
Hi Barbara,
Thank you for taking the time to share your feedback.
We're sorry to hear that you're disappointed with your order.
After reviewing your order, we can confirm that your glasses were manufactured with photochromic lenses as ordered. We also could not find any previous inquiry from you regarding this issue in our records.
Our Customer Service team will be reaching out to you shortly to investigate your concerns and provide the best possible solution.
We appreciate the opportunity to assist you and resolve this matter.
Best regards,
-Goggles4U
My sales person, my apologies I can't remember his name, was very personable, helpful, knowledgeable, patient, and spoke clearly and slowly, I have difficulty hearing, so he made the ordering process easier for me. I've ordered my glasses, always 2 pair per order, for the last 8-10 years never an issue, and my salesmen reminded Me of the "deal offered" at the time of my purchase, Always Greatly Appreciated.. I've told lots of family members and friends about" Goggles 4 You", they've made purchases, also not disappointed and will be Repeate Customers. If you need any additional information, please do not hesitate to contact me.. Sincerely,,, Donna
Right lense has a bubble at the top that is annoying when wearing glasses
Reply from Goggles4u.com2026-08-04
Hi Mike,
We are sorry to hear about your dissatisfaction with the received glasses. At Goggles4u, we prioritize quality and strive to provide our customers with the best products at competitive prices.
Our customer support team will contact you shortly to address the issue and ensure it is resolved to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
Regards,
-Goggles4u
It’s unbelievable! I pay less than $100 for progressive lenses, blue blockers, and transformers. With scratch preventers. At the optometrists office I would have paid over $450 for the same glasses. And they fit perfectly! And were delivered on time!
Max · 2 reviews · Verified · Experienced 2026-08-01 ·
★★★★★
Easy to order.....very good quality…
Easy to order.....very good quality glasses....very reasonable price. I have used this company for several years and have ordered several pairs of glasses. Highly recommend.
I ordered a pair of glasses - progressive prescription - from the 2 day selection for a total cost of $60.90 before shipping.
The glasses came within the promised time frame but didn't fit properly. I contacted steve@goggles4u and was told to pick a replacement from the express selection. I did and was told to expect them in 2 days. A WEEK later the glasses arrived. The frame selection was correct but the prescription was NOT mine. I could not see out of the lenses at all. When I contacted "Steve" he simply replied you have to look out of them correctly.
I told them I would like a refund. They said it would be processed within 2 working days. A WEEK later I receive notice from PayPal that a refund is being processed. The amount? $47.07! I currently have a fourth ticket open with their customer support. Their initial response was "We're on it."
Avoid this company like the plague!
Reply from Goggles4u.com2026-08-04
Hi Shawntel,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience did not meet your expectations.
After reviewing your order, we can confirm that your order contained two pairs of glasses, and the issue was reported with one pair only. We processed an exchange for that pair, and when the exchange order did not resolve the issue, we honored your request for a refund.
The refund amount of $47.07 corresponds to the purchase price of the affected pair only, as the second pair from your order was not reported to have any issues.
We sincerely apologize for the inconvenience caused and appreciate your feedback, as it helps us improve our service.
Best regards,
-Goggles4U
I’m very happy ; fast delivery! Just perfect ; and fair price !
c
chad a · 1 review · Verified · Experienced 2026-08-02 ·
★★★★★
The frame is nice and the glasses will…
The frame is nice and the glasses will work in a pinch, but the grind on the lenses is off. While my current prescription is little more than readers, I wanted something I could move around in. The lenses give a bit of a fish bowl effect as everything is slightly concave in appearance. An example is when looking at my phone I constantly think it has been bent and is slightly curved.
Reply from Goggles4u.com2026-08-04
Hi Chad,
Thank you for taking the time to share your feedback.
We're glad to hear that you like the frame, but we're sorry to learn that you're experiencing issues with the lenses.
Our Customer Service team will be reaching out to you shortly to investigate the lens concern and provide the best possible solution. We appreciate the opportunity to review the issue and make things right.
Best regards,
-Goggles4U
This is a great company. It takes a little while to get your glasses but the price is fantastic and they are worth the wait. I had a problem with this pair but all it took was a couple emails and they have sent a new pair out. Great customer service!!!! We have been long time customers and will continue to be!
From the time I ordered to the day they arrived was an excellent turn around time. I love that you can try them on and see what they look like on your face,before you order.
Great fit& great price
I will order from them again
My experience was disappointing. The bifocals look nice and fit well. They arrived quickly. The distance vision is excellent. The bifocal near vision area sits in the center of the lens, whereas in the bifocals I had fitted from an optician, the near vision section is larger and more on the nose side of each lens, allowing reading. The goggles4U glasses do not permit my eyes to focus and they are thus useless. Maybe I sent faulty measurements, so I have to accept some blame for this. Either way, the glasses are useless and I will donate them in hopes that someone gets use out of them. Oh well, worth a try.
Reply from Goggles4u.com2026-08-04
Hi Roger,
Thank you for taking the time to share your feedback.
We're sorry to hear that your bifocal glasses did not work as expected, even though you're happy with the fit and distance vision.
Our Customer Service team will be reaching out to you shortly to investigate the issue and arrange a replacement with the best possible solution.
Thank you for giving us the opportunity to make things right.
Best regards,
-Goggles4U
