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Money & Insurance

Goldco

102 reviews

4.1102 reviews
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About Goldco

Data updated
Website
goldco.com
Category
Money & Insurance
Location
United States · Calabasas
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (23/23)
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Is Goldco legit?

Goldco (goldco.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

S
SHAREE HOWELL · 3 reviews · Experienced 2026-01-06 ·

Zeve explained everything

Zeve explained everything. The conformation lady also answered all my questions.

J
Jon Olafsson · 1 review · Experienced 2025-12-24 ·

Easy to buy from my IRA

Easy to buy from my IRA. Rolled over some cash in my IRA to buy silver

N
Nick · 2 reviews · Experienced 2025-12-31 ·

The people and the process at GoldCo make buying precious metals simple

The people and the process at GoldCo, makes purchasing precious metals simple and straight forward.

C
Cindylu · 1 review · Experienced 2025-12-29 ·

This has been very easy and am glad I bought ..

This has been very easy and comfortable, I am glad they answered so quickly . This is my first time buying from a company .

T
Tami · 1 review · Experienced 2025-12-29 ·

Conservative investor

The team I’ve encountered have been very helpful with any questions I’ve had and responsive within a business day to any inquiries sent forth. I appreciate this professionalism. At no point was any particular product pushed on me, everything was laid bare for me to make an informed decision. I ended the conversation feeling confident in my decisions.

G
Gilbert Piesczak · 1 review · Experienced 2025-12-30 ·

Representatives were very professional.

G
Gregory Schicora · 1 review · Experienced 2025-12-22 ·

12/22/25, On-boarding with Goldco

Our appointment was on Monday 12/22/25. The Goldco team was very polite and knowledgeable. The onboarding process was quick and painless. It was much easier than I had anticipated. I would highly recommend Goldco to anyone. Greg and Lori Schicora

R
Rita · 5 reviews · Experienced 2025-12-22 ·

simple process

Wally explained everything very clearing, answered all my questions. Had some very interesting facts about gold and silver. A very simple process.

E
Edris Lambert · 1 review · Experienced 2025-12-18 ·

Excellent Service from Start to Finish

Salma and David and Michael were wonderful to interact with. Very thorough and answering all my questions and made me very comfortable with my decision to work with them!

T
TODD · 1 review · Experienced 2025-12-17 ·

GOLDCO WAS VERY KNOWLEDGABLE..

GOLDCO WAS VERY KNOWLEDGABLE... AND RESPONSIVE TO HELP ME THOUGHOUT THE WHOLE PROCESS.

G
Gene · 2 reviews · Experienced 2025-12-16 ·

All the helpful people at Goldco

All the helpful people at Goldco. Fred explained everything about the process and I couldn’t be happier dealing with Goldco.

D
Denise Murray Haverhals Holt · 1 review · Experienced 2025-12-11 ·

Third time's a charm

I recently completed my third transaction, a silver IRA purchase, with Goldco. Everyone that I dealt with was very pleasant and helpful. The metals industry is exceptionally busy during this season...and also this specific period in time...which would attest to the seemingly extended completion range for individual transactions. My last (pending) transaction will be completed, at the earliest, by the end of this year and I am not concerned with it not going smoothly. There are the holidays to enjoy!

T
Theresa · 1 review · Experienced 2025-12-15 ·

Extremely Distressed

I invested $150,961.65 with Goldco, yet my custodian Equity Trust somehow states that these assets are only valued at $83,479.45, meaning that over $82,000 in value disappeared immediately after purchase. How can that be? When I reached out to my account rep Kevin to clarify and get the value of my assets I was told that he can't give me the prices and sent me the transaction agreement stating that I'm required to hold the assets for three years, and that even then, after that period of time, they will charge me a spread of anywhere from 0% up to 29%?? I am a widow and currently experiencing a serious financial hardship due to collapsing ceilings and other sections in my residence requiring immediate repair, yet even though I just purchased these assets a month ago and gold and silver have both increased since then they won't even agree to just refunding me my money and taking back the assets. Based on my experience DO NOT BUY from Goldco. Clearly there is something amiss with whatever they are selling. I don't know what I'm going to do. I've basically lost $82,000 and they can't explain why.

Reply from Goldco2025-12-16

Hi Theresa, thank you for bringing your concerns to our attention. We are sorry to hear about your hardship. We are glad to know that, after your conversation with management, all of your issues are resolved and you are now completely satisfied.

T
Ted Thomas · 1 review · Experienced 2025-12-12 ·

Very knowledgeable about services.

Very knowledgeable about services. A catalog would be a nice addition.

c
chevrule · 1 review · Experienced 2025-12-12 ·

A very pleasant and professional experience

My current account holdings were explained to me in a very easy to understand manner. I recently added to my portfolio, and it was a very streamlined process. Communication was top notch during the entire process.

A
Akua A Fynn-Bonsu · 2 reviews · Experienced 2025-12-11 ·

Seamless

The process was seamless, it practically took less than a day from start to finish.

M
Mitzie Lawhead · 1 review · Experienced 2025-12-09 ·

I am new to this and i was given all the information needed for a confident purchase.

I am new to this and i was given information in a clear and thorough way. I appreciate the time that was spent to explain everything to me. I am excited about my purchase and i am looking forward to when I can add to my collection.

C
Consumer · 1 review · Experienced 2025-12-08 ·

Kevin Whitney Adam

Kevin did a great job explaining everything!! Whitney was so sweet helped with all the paperwork!!! Adam also was very helpful

J
Jennifer · 1 review · Experienced 2025-12-05 ·

Always great fast service

R
Richard Insley · 1 review · Experienced 2025-12-05 ·

We recently moved each of our IRA and…

We recently moved each of our IRA and ROTH accounts to Goldco which makes for four transactions in total. We had a few issues because of my wife's medical condition and needing to get her POA's all straitened out, with that accomplished we proceeded to open her accounts. Now I got mine opened first without a problem, but my wife with needing to get the POA's took a wile, but after that we got her accounts opened also. Goldco's team work, professionalism and patience were very helpful in getting all this done. Thank you.