Goldco

Great Company

At my time of purchase, there was a lot of demand for silver (and gold). I thought with all of the demand that it would be a few days (or possibly longer) before I would hear from anyone at the company. I was contacted in less than 24 hours! Working with Michael G. was great! He responded very quickly to calls and texts and was great to work with. Kevin T. was also great to work with! From my request to talk to someone to having everything finalized for purchase only took 2 1/2 days! Can not wait to get my purchased silver!

Gold and Silver is God's money!

Everyone was helpful but especially the person who assisted me with my purchase. Sorry, I cannot remember his name. I do wish I had been notified when my Rep Ben would no longer assist me. The trust I built with him was important to me.

My experience with Goldco

My experience with Goldco, has been fantastic. The people that I have spoken to have been extremely professional and easy to speak to. I especially would like to compliment my Account Manager, Ryan Poston. He takes his work very seriously and has completely looked out for my interest, while representing Goldco interests as well. Well done, Ryan and thanks!!! Jay

Do not use GoldCO

At this point, I do not recommend dealing with GoldCo. I rolled over 2 payments of $300,000 each for a total of $600,000 from my 401K. The rollovers occurred 3 months apart. I received notice that the first assets were purchased. It took months for my second rollover to show up at my custodian, Equity Trust. During the interim, when asking GoldCo what was taking so long, I was told that my purchase was being “minted”. Then I started asking why Equity Trust only valued them at half the value of what I paid when GoldCo told me it was worth double. I kept asking why the difference in value and the items purchased were not what I asked for. I received coins I had never heard of. What happened? When reaching out to my account rep to understand, I was told I needed to wait for three years before I could sell them. He kept mentioning the price guarantee in the agreement that I would get the “best price”. I began to get nervous so I asked for what price they would give me to buy back the assets. I talked to my financial advisor, and it turns out they sold me coins and were charging premiums between 83% to 97% above spot. Outrageous!!! Based on my experience DO NOT BUY from GoldCo. Clearly, they are taking advantage of folks by not transparent in sharing the full pricing structure – meaning the cost of the assets + their spread/commission/margin. After having an analysis done, it turns out that I was RIPPED OFF!!!!

Making long term investments simple.

They made the whole process simple and easy. Everything was straight forward.

I have made several orders now for gold…

I have made several orders now for gold and silver. Each order has been handled professionally with no problems encountered. The Goldco staff have been very helpful in providing requested information. Each transaction has been a pleasant experience.

I recommend Goldco for the following reason:

First time rolling over from my 401k. The thought was overwhelming because I did not know how to handle this and who to trust. Sources told me I was not allowed to rollover as I work for a County government. I didn't give up though. I was referred to Goldco and they walked me through the steps, gave me the right questions to ask my custodian, and patiently assisted me through the entire process. I'm now set up and so very excited with this rollover and grateful to all who assisted me.

I purchased Silver and Gold in January…

I purchased Silver and Gold in January of 2023 that being the first time investing in precious metals I read their reviews which were good so I contacted them to guide me thru their process in setting up an IRA account. They were helpful in setting things up and I made the investment for a IRA account that part went fairly smooth and when I received my first statement and was shocked when I found out that the purchase price of the metals was three times the market price! I had requested their mark up price numerous times but never received anything until six months later and by then all I could do was hold onto my investment loss hoping someday the market would go up. When I found out the value of my investment I called and was told it was the meld value of the metals not the real value which was a lie and after further research I discovered that they had taken almost two thirds of my investment for their profit! I realize they have to make a profit but this is crazy how much they took so if you are looking to invest in precious metals BE SURE you find out how much profit they will make from you before investing a nickel or you will be a victim like me. It took me almost four years to get back in the black and would be doing much better if they had been honest with their charges.

The salesman was very responsive to my…

The salesman was very responsive to my phone calls. He provided good information.

Robin my account rep and the whole…

Robin my account rep and the whole support staff were very professional, prompt and helpful. They made the process at easy as it could be and followed up with phone calls, texts and emails to let me know what to expect and when and to let me know the next steps.

Investments for the future

I'm am very new to this type of investment and I am looking forward to learning whatever I can so that whatever I do benefits my children and grand kids when my time comes.

The sales rep was very knowledgeable…

The sales rep was very knowledgeable concerning the precious metals market. This made for a satisfying and experience overall.

This is not my first transaction…

This is not my first transaction with Goldco. I have always found that their reps are very personable and knowledgeable about their products. That's why I continue to go back to them for future transactions.

Condescending and shady

I called to inquire about purchasing silver and gold in my SDIRA. First, no one answered the phone. It rang and then stopped ringing. I called back and it did not even ring. Right after I hung up, someone called me back. When I told him I what I wanted he said he could open a metals SDIRA for me. I told him that I have a SDIRA through which I wanted to purchase the asset, and he told me that I don't because SDIRA's don't do that. When I insisted they did and gave him the name of the custodian, his response was "Then why are you on the phone with me." He was very condescending. He asked how much I wanted to invest. I said $15K and he responded that was below their $25K minimum. Never mind that I have well over that in my account and just wanted to start slowly. The whole experience just left a sketchy feeling. Definitely won't recommend.

Goldco Review

Our experience with Goldco has been mostly pleasant. However, we were a little disappointed we had to reach out to the company multiple times in order to transact.

Clear explanation and quick responses.

easy transition

easy transition. Kept me informed all the way through the process.

Very quick and knowledgeable service

Very quick service, all my questions were answered by the representative. I had a very smooth transaction. They contacted and followed up promptly. There was a confirmation call to ensure that my purchase was correct. I will do business again in the future.

Take an advantage of the consumer …

I purchased silver interested in that they were giving in honest information and selling me a good coin that was going to be worth more than the road I don’t think they’re honest they do take an advantage of people like myself sold me coins that should have grown 100% because of the price of silver. They are not would never buy from them again they do a lot of fast talking.

Very helpful and quickly took care of…

Very helpful and quickly took care of my purchases.