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Food, Beverages & Tobacco

GreenPan

114 reviews

3.8114 reviews
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About GreenPan

Data updated
Website
greenpan.us
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
114 reviews
Replies to negative
55% (17/31)
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Is GreenPan legit?

GreenPan (greenpan.us) has a 3.8 out of 5 rating on OK.one, based on 114 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-11.

What people say

D
David Rusk · 1 review · Verified · Experienced 2026-07-17 ·

Don’t purchase

Don’t purchase. The first one worked four times and then the motor failed. I tried getting a refund and was told their policy was to send a replacement. They replaced it and the first time I use it the cooling mechanism is busted. I’m going to try and return it again but I’m guessing they’ll send another replacement that maybe works... It’s very frustrating!

Reply from GreenPan2026-08-10

We are very sorry for the inconvenience. This is not typical but we are here to help. In your email, please reference if you would like to be refunded. We are always happy to accommodate.

P
Patricia Collins · 1 review · Verified · Experienced 2026-07-15 ·

Great Warranty

This review features the air fryer with a face. Controls and handle smile at you on your counter. Small yet 4 1/2 quart capacity. Fancy, digital control unneeded...this was purchased because of simplicity. Company is great to honor a warranty with replacement.

Reply from GreenPan2026-08-10

Happy to hear!

N
Nikki Collier · 3 reviews · Verified · Experienced 2026-07-16 ·

I Bought Everything!!!!

I made my decision to purchase Green Pan products back in June of this year but waited until I was actually back in my home State of Florida before I ordered them. Ergo, on July 16th, I went absolutely over the edge and bought everything. Truly...EVERYTHING! Baking pans, Rice Cooker, Griddle, Electric Frying Pan, as well as the complete set of cooking pots and pans! I just wanted to be sure I had the healthiest and best equipment to use once I saved enough money to go buy some food to cook!! LOL It has taken me over a week to get my new apartment sorted out so I was not cooking,,,I was microwaving. Finally finished my kitchen on this past Thursday and pulled out one of my new Green Pans and it worked like a charm. I have discovered that there is a small window where it's too soon to add ingredients but shortly after that it is ready to saute' or fry with hardly any oil. Post cook clean up is a breeze. Having purchased the Electric skillet for Sunday dinner I made my family's favorite, Baked Spaghetti with Bella Mushroom slices and quartered Zucchini, topped with a blend of freshly grated Parmesan, Asiago and Pecorino Romano. Originally, I made this in an old fashioned electric skillet but after it died from old age, I attempted to do this in a standard oven but it doesn't blend successfully. So, dinner was a HIT and clean-up was AMAZING! Thank You Green Pan!!! :)

Reply from GreenPan2026-08-10

Happy to hear!

R
Rochelle Brennan · 3 reviews · Verified · Experienced 2026-07-17 ·

Still missing my 5 qt pot from my…

Still missing my 5 qt pot from my order. Communication is very poor .

Reply from GreenPan2026-08-10

There seems to be an issue with receiving our emails. Your email is bouncing back to us. Please allow emails from GreenPan so that you receive our replies. Our apologies.

V
Vincent LaPlaca · 1 review · Verified · Experienced 2026-07-15 ·

Product is great

Product is great. Customer service is spot on.

Reply from GreenPan2026-08-10

Happy to hear!

A
ANITA · 4 reviews · Verified · Experienced 2026-07-16 ·

This is my first time trying ceramic…

This is my first time trying ceramic pans and I am very happy with my 2 qt saucepan. It is the size I reach for most often. Heats up well and cleans so easily.

Reply from GreenPan2026-08-10

Happy to hear!

G
Guillermo Delgado MD · 1 review · Verified · Experienced 2026-07-16 ·

Company is honest

Reply from GreenPan2026-08-10

Happy to hear!

E
Edward de Hesse · 1 review · Verified · Experienced 2026-07-15 ·

I bought these frypans because others warp

I bought these frypans because other pans warp on induction cooktop. So far no sign of warping

Reply from GreenPan2026-08-10

Happy to hear!

P
Pauline · 2 reviews · Verified · Experienced 2026-07-16 ·

My Greenspan frost was replaced fast

My Greenspan frost was replaced fast. I had an electrical problem with the first one so it was replaced with a new one. The second one the bowl cracked, also the ice cream was never firm enough. They replaced it with the new frost machine. It is so much better than the first one. You have to call them and send pictures.

Reply from GreenPan2026-08-10

We are very sorry for any inconvenience. We are always happy to review. Please feel free to email us at [email protected] so that we may make this right.

G
Grayson Woollard · 1 review · Verified · Experienced 2026-07-16 ·

Not well packaged for shipping

The pans work well but slide around too easily on a glass cooktop. Also, one of the set of two pans arrived with a small chip in the non-stick coating on the rim. Not a big chip but I'm sure it will only enlarge with use.

Reply from GreenPan2026-08-10

We are very sorry to hear this. Please send us a photo to [email protected] and we will be happy to replace.

C
Cynthia Smith · 1 review · Verified · Experienced 2026-07-15 ·

A great pan

A great pan, I love the nonstick, how it cooks evenly

Reply from GreenPan2026-08-10

Happy to hear!

S
Shawn · 1 review · Verified · Experienced 2026-07-17 ·

A review after a week

Have only been using them for about a week, but they seem to be exactly as advertised. Good quality and value. Non stick is great.

Reply from GreenPan2026-08-10

Happy to hear!

j
john halm · 2 reviews · Verified · Experienced 2026-07-14 ·

Price quality

Reply from GreenPan2026-08-10

Happy to hear!

D
Diane Appler · 10 reviews · Verified · Experienced 2026-07-15 ·

Frosty was easy to use and worked…

Frosty was easy to use and worked great. The only complaint I have is you would not ship to Hawaii- I shipped it to my son and then I brought it home on the plane.

Reply from GreenPan2026-08-10

Thank you for your feedback.

J
John Dee · 1 review · Verified · Experienced 2026-07-13 ·

Customer service representative was…

Customer service representative was very thorough. Helpful

Reply from GreenPan2026-08-10

Happy to hear!

J
Jean · 2 reviews · Verified · Experienced 2026-07-16 ·

Your customer service is outstanding

Your customer service is outstanding. Thank you. I do love your products and will miss my little pink ice cream maker. The replacement was nice, it is a bit bigger then I would have bought myself but I'm sure it will work perfectly. Thank you again, I look forward to purchasing and using more of your awesome products.

Reply from GreenPan2026-08-10

Happy to hear!

A
AO · 1 review · Experienced 2026-08-07 ·

Customer service non-existent

I ordered 4 pans in January 2026. One of my larger stock pots started chipping away recently. There is a one year warranty, which was a buying perk to me. I have barely used these pans, never used metal utensils, and hand wash with a soft brush. This shouldn't be chipping away at the liner, that can't be safe. Anyway, their customer service phone # always says they've closed for the day, when you call during stated open times. I've emailed three times with pics and order # and ZERO response. How in the world do they have zero response either way?!,

Reply from GreenPan2026-08-10

We are very sorry to hear this. Our phones are available Monday through Friday 9-5:30 EST. We reply to all emails within 24 business hours. Please feel free to reach out directly to our Director at [email protected], in case your email did not come through or was marked as spam.

T
Terry Burk · 9 reviews · Verified · Experienced 2026-07-14 ·

Everything happened like a well oiled…

Everything happened like a well oiled machine. Extremely professional.

Reply from GreenPan2026-08-10

Happy to hear!

R
Rachel Jones · 1 review · Verified · Experienced 2026-07-14 ·

I absolutely adore my green pan…

I absolutely adore my green pan electric skillet, I have used it most weeks since I got it back in October, and I was really bummed when the wire started smelling fishy. But everyone at the company was so accommodating and so helpful getting me a brand new pans so I can get back to using it quickly!!

Reply from GreenPan2026-08-10

Happy to hear!

G
Gretchen Martini · 1 review · Verified · Experienced 2026-07-15 ·

I had to return an $80 frother twice

I had to return an $80 frother twice. They said they would replace it. But what they sent me was a plant milk maker. Not even close to what I purchased.

Reply from GreenPan2026-08-10

We are very sorry to hear this. Please let us know that you received the incorrect item and we will be happy to make this right.