GreenPan

Above and beyond customer service

Customer service always goes above and beyond for us even in the very short time we’ve been with GreenPan for our awesome new cookware

Love this company

Love this company. Great products and service.

Would purchase again

Received pans in a timely manner. I purchased the 3 skillets. Everything was well packaged. I had researched pans forever🙃. These were recommended. They are much lighter weight than previous pans, which I like. I also appreciate the shorter handles because it makes them easier to handle. So far they are working great without using a lot of oil. Appreciate that you can accomplish tasks with minimal heat. Would purchase again.

Great product

Great product, delivered on time. I use it every day and love it!

Exceptional support - going the exta mile!

I am writing to express my sincere appreciation for the outstanding service I recently received. After I dropped and shattered the lid of my slow cooker, I contacted your team to inquire about purchasing a replacement. The experience was wonderful. Your team was incredibly easy to work with, providing fast responses and excellent communication. To my surprise, the company went above and beyond by replacing the entire slow cooker without me even asking. Thank you so much for the exceptional support and for going the extra mile.

Excellent customer service.

We had a very expensive name brand…

We had a very expensive name brand skillet that was supposed to be non-stick. Even following the cooking instructions to a “T” resulted in stuck food. GreenPan has been exactly what we hoped: from eggs to meat, the food literally slides out when it’s cooked. A really great upgrade for us.

A mistake was made and they fixed it…

A mistake was made and they fixed it immediately

Disappointed

First, USA prices for made in China products. Second, aren't these nonstick? If so, they failed. Would return if I could.

Customer service is very receptive and…

Customer service is very receptive and responsive.

Great value & shopping experience

I have ordered from Green Pan a few times, I am always impressed by the quality of their products. The pan and spatula set was my latest purchase. It arrived sooner than expected and it is just as described. It was an amazing price. The pans I have ordered in the past are holding up very well. I take care of them and use them as directed and they have performed very well. I am a very happy customer and feel good knowing their products are keeping me from getting additional toxins while cooking. Thank you.

Very good customer service

Very good customer service. Made the experience very easy.

My order came quickly and was very well…

My order came quickly and was very well packed. We are getting a new induction stove so I needed some mow cookware and love the look and feel of Greenpan. I also wanted cookware that was non toxic.

They don't sell lid replacements for…

They don't sell lid replacements for all pans they sell. How weird is that? They sell a 1.2qt sauce pan but no replacement lid for their own product. Odd.

Loving my 12” GreenPan

I have had my 12” GreenPan Frying pan for a year I’ve soft wash it hundreds of times I also use a non scratch spatula plastic and the inside of the pan is still new no nicks no scratch’s. I recommend this Frying Pan.

So easy to clean

Excellent customer service

Excellent customer service, they were very helpful and quick response. I love the product!

Well made and versatile

Pans are well made and very sturdy. They are versatile and clean up with little effort. I highly recommend these pans.

Ended up returning the product and it…

Ended up returning the product and it cost me return shipping, which was not I repeat not cheap. Not gonna buy something that cost me that much to return. I just won’t buy something again if return shipping is not included if you’re not satisfied or needing the product.

I have a GreenPan set for three years…

I have a GreenPan set for three years and use the 8 inch pan almost daily. I thought I was washing it diligently, but it started sticking. The replacement works great.