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Food, Beverages & Tobacco

GreenPan

114 reviews

3.8114 reviews
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About GreenPan

Data updated
Website
greenpan.us
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
114 reviews
Replies to negative
55% (17/31)
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Is GreenPan legit?

GreenPan (greenpan.us) has a 3.8 out of 5 rating on OK.one, based on 114 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-11.

What people say

K
Karen Walters · 3 reviews · Verified · Experienced 2026-07-13 ·

Great pans for the price

Great pans for the price. Quick shipping. Totally pleased with my purchase.

Reply from GreenPan2026-08-06

Happy to hear!

W
Wendy Inegbenedo · 2 reviews · Verified · Experienced 2026-07-16 ·

These pans are beautiful

These pans are beautiful, sturdy, have a nice hand feel with the handles and lid, are a clean nonstick, and clean up is a breeze. I like to remind people do not use cooking spray because the aerosol chemicals will ruin your pan and also do not use nonstick on high heat. If you follow their instructions you will enjoy your pans for a long time. I love these so much. They are the only ones I reach for.

Reply from GreenPan2026-08-06

Happy to hear!

R
RaNae Fabrizio · 1 review · Verified · Experienced 2026-07-16 ·

Love these pans

Love these pans. None stick. Easy clean. Cool handles. Beautiful set.

Reply from GreenPan2026-08-07

Happy to hear!

L
Lisa G · 3 reviews · Verified · Experienced 2026-07-13 ·

Best pans on the planet!

My order arrived quickly and the sauce pans are the best. We have had our frying pans for years and they are still good.

Reply from GreenPan2026-08-07

Happy to hear!

F
Faryn Root · 1 review · Verified · Experienced 2026-07-13 ·

Everyone in customer service goes above…

Everyone in customer service goes above and beyond to help fix any issue that comes up. They are friendly and work quickly to solve the problem. The two names I remember are Sabrina and Belinda, there may have been other along the way also and I appreciate you all.

Reply from GreenPan2026-08-07

Happy to hear!

K
Kirk · 1 review · Verified · Experienced 2026-07-16 ·

Great product/service

products are as advertised, one lid broke during shipping and was quickly replaced, uncomplicated business transaction.

Reply from GreenPan2026-08-07

Happy to hear!

A
Anthony · 4 reviews · Verified · Experienced 2026-07-16 ·

Never received my refund for a pan I…

Never received my refund for a pan I sent back two weeks ago.

Reply from GreenPan2026-08-07

Please email us at [email protected] so we may assist. Please provide your return tracking number so that we may expedite for you.

R
Resa · 17 reviews · Verified · Experienced 2026-07-15 ·

Love my Green pans

Love my Green pans. They are so easy to clean! I have several already and am planning to get baking pans.

Reply from GreenPan2026-08-05

Happy to hear!

A
Anonymous · 1 review · Verified · Experienced 2026-07-15 ·

Greenpan support was very responsive

Greenpan support was very responsive, and fulfilled my request after requesting pictures of my product. I will certainly purchase from them in the future.

Reply from GreenPan2026-08-05

Happy to hear!

C
Chelsea Verdugo · 1 review · Verified · Experienced 2026-07-14 ·

We had an issue with the toaster oven…

We had an issue with the toaster oven within the warranty period and they replaced the item easily and quickly. Excellent customer service and product!

Reply from GreenPan2026-08-06

Happy to hear!

N
Nancy Fowler · 1 review · Verified · Experienced 2026-07-14 ·

I love my 11 piece set i purchased but…

I love my 11 piece set i purchased but i am upset that i did not get to take advantage of a 50 dollar coupon on my 450 dollar set.

Reply from GreenPan2026-08-06

We are very sorry to hear this. Sale items are excluded from promotions, but we are always happy to review. Please feel free to email us at [email protected]

A
Albert Pace · 3 reviews · Verified · Experienced 2026-07-14 ·

The outside paint coating chips very…

The outside paint coating chips very easy. Only used and washed twice and has chips on it in several places. Very, very disappointing. It has not been bumped or missed handled. If I still had the original box, I would be sending it back.

Reply from GreenPan2026-08-06

We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at [email protected] for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.

E
Ely Fisher · 3 reviews · Verified · Experienced 2026-05-12 ·

Pan is chipping after just a few months…

Pan is chipping after just a few months of usage. Seems to be coming off where the rivets are and where it protrudes from the rivets. It should be flat across but isn't. This is a 10 inch spectra series. The 12 inch is doing fine so far.

Reply from GreenPan2026-08-06

We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at [email protected] for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.

G
Gerald S · 2 reviews · Verified · Experienced 2026-07-15 ·

Glad to have pans that are easy to use

Glad to have pans that are environmentally friendly. Following directions for use and care. They are amazing.

Reply from GreenPan2026-08-06

Happy to hear!

Q
QG · 1 review · Verified · Experienced 2026-07-13 ·

Pans arrived quickly

Pans arrived quickly. Look and work great!

Reply from GreenPan2026-08-06

Happy to hear!

E
Elisa · 6 reviews · Verified · Experienced 2026-07-14 ·

I love the way it gently heats up and…

I love the way it gently heats up and doesn’t scald the food but you get a great sear. Cleanup is incredible! The grill pan is so much lighter than other grill pans. It’s easy to use

Reply from GreenPan2026-08-06

Happy to hear!

w
ward.nancy · 2 reviews · Verified · Experienced 2026-07-14 ·

Good Reputation

My son and daughter-in-law have a set. Stayed a few days with them. Wanted to steal her cookware. Reputation, ease of cleaning, good on any cooking surface.

Reply from GreenPan2026-08-06

Happy to hear!

J
Jody Orcutt · 2 reviews · Verified · Experienced 2026-07-14 ·

Awesome customer service!

My slow cooker lid had a latch that broke , so I got in touch with customer service. They had me send some pictures and information to them and the next thing I know, is I’m getting a whole, new slowcooker . I wasn’t expecting that , but I’m very appreciative for everything that happened. Thank you for going above and beyond for me.

Reply from GreenPan2026-08-05

Happy to hear!

M
MARY · 2 reviews · Verified · Experienced 2026-07-14 ·

Non Stick (maybe)

Nice pan but I’ve had it a very short time and it does stick, somewhat. I even use a small dab of butter for eggs but, it’s still tricky. It seems to need a lower temperature to cook without sticking. Pretty typical of all nonstick pans - whether expensive or inexpensive.

Reply from GreenPan2026-08-05

We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you may have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring to a simmer/near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a wet Melamine sponge on the warm surface to wipe away any excess oil or food; this should do the trick. If this does not work, please email GreenPan directly at [email protected]. They are happy to help!

G
GP · 1 review · Verified · Experienced 2026-07-14 ·

I’ve ordered other pans from GreenPan…

I’ve ordered other pans from GreenPan and the quality have lived up to my expectations. Their website is easy to navigate and I get more order delivered on time.

Reply from GreenPan2026-08-05

Happy to hear!