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Food, Beverages & Tobacco

GreenPan

114 reviews

3.8114 reviews
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About GreenPan

Data updated
Website
greenpan.us
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
114 reviews
Replies to negative
55% (17/31)
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Is GreenPan legit?

GreenPan (greenpan.us) has a 3.8 out of 5 rating on OK.one, based on 114 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-11.

What people say

P
Peter · 4 reviews · Verified · Experienced 2026-01-15 ·

Great quality easy very nice

Great quality easy very nice. Very Happy!!!!

Reply from GreenPan2026-07-29

Happy to hear!

M
MMB · 1 review · Verified · Experienced 2026-06-20 ·

Perfect

I’m enjoying my pans. Great size and non- toxic, non-stick is wonderful.

Reply from GreenPan2026-07-27

Happy to hear!

S
SAF · 4 reviews · Verified · Experienced 2026-02-09 ·

The waffle iron is really nice

The waffle iron is really nice. The timer auto start takes a bit to get used to and sometimes I still need to use an alternate timer.

Reply from GreenPan2026-07-24

Thank you for your feedback.

B
Brett Jackson · 8 reviews · Experienced 2026-07-22 ·

Good product, poor service and product offerings

The product I purchased has been doing great so far. I am enjoying the quality of the Spectra line. Website is decently easy to navigate and product information is clear. Shipping is a little annoying coming from CA. Takes a while to get to me on the other side of the country. Faster to go through Amazon or Wayfair. Not a fan of the responsiveness of customer service. They say every email will get a reply within 48 business hours. My email from about 2 weeks ago hasn't gone anywhere. Not a fan of only being able to buy the Spectra line as a set. Wanted a few extra pots and pans of a specific size. Ended up just getting a whole other set since no one replied and there didn't seem to be any other options. Thought about returning everything because of this actually.

Reply from GreenPan2026-07-24

We are very sorry for any inconvenience. All emails are replied to each day. If we have not replied to your email, it may have gone to spam. You are welcome to email the Director of the dept at [email protected] for any assistance.

S
Sa He · 3 reviews · Experienced 2026-07-22 ·

Disappointing

Love the concept and also the size of my small frypan, but the coating wore and handle cracked in an unacceptably short time of limited use. Given what I’ve read about the after-sale service, I won’t be bothering to contact Greenspan.

Reply from GreenPan2026-08-06

We are always happy to help and reply to all emails within 24 hours. Please feel free to contact us at [email protected] so we may assist.

F
FDBB · 3 reviews · Verified · Experienced 2026-06-23 ·

Great product (so far) and wonderful…

Great product (so far) and wonderful customer service.

Reply from GreenPan2026-07-20

Happy to hear!

M
Mike Housh · 1 review · Verified · Experienced 2026-06-24 ·

Love the pots and pans

Love the pots and pans. But I ordered 2 sets and only received the extras , knife. Cookbook, tools, etc in one order. That’s why not a 5

Reply from GreenPan2026-07-20

Please contact us at [email protected] for any assistance.

L
Louie Cortese · 8 reviews · Verified · Experienced 2026-06-24 ·

Good product

Reply from GreenPan2026-07-20

Happy to hear!

A
Amelia Polomaine · 1 review · Verified · Experienced 2026-06-24 ·

Very good

Very good. Glad I made the investment

Reply from GreenPan2026-07-20

Happy to hear!

S
S Thomas · 5 reviews · Verified · Experienced 2026-06-22 ·

The pan is solidly made

The pan is solidly made. I made some marinara in it. There was no stuff stuck to the bottom and it cleaned up easily. I actually left it out for a day to see how it washed. I would buy another one. This could be my favorite pot in my collection.

Reply from GreenPan2026-07-17

Happy to hear!

A
Abbey Hawkins · 2 reviews · Verified · Experienced 2026-06-24 ·

Received my new pan under warranty

Received my new pan under warranty with ease. Thank you.

Reply from GreenPan2026-07-17

Happy to hear!

s
susan · 1 review · Verified · Experienced 2026-06-23 ·

I really love the products

I really love the products. I originally bought a set for a second home. Love them so much I am slowly replacing the pots and pans in my regular kitchen with Greenpan. Quality is great and I am happy they are healthy to cook with

Reply from GreenPan2026-07-20

Happy to hear!

A
ALLEN CASSELL · 5 reviews · Verified · Experienced 2026-06-22 ·

Love all the products I purchased from…

Love all the products I purchased from Green Pan

Reply from GreenPan2026-07-17

Happy to hear!

C
Cory Blair · 1 review · Verified · Experienced 2026-06-23 ·

Easy to order and best pans ever!

Easy to order, great customer service, and my set shipped and arrived much sooner than anticipated. These are the best pans I have ever had or used, hands down!

Reply from GreenPan2026-07-17

Happy to hear!

B
Becky · 2 reviews · Verified · Experienced 2026-06-23 ·

Platinum Silicone Fork & Spoon

The product I ordered exceeded my expectations, the ordering process was easy and the delivery was prompt. My husband and I love the size of the fork and spoon because they are the perfect size for many tasks in the kitchen.

Reply from GreenPan2026-07-20

Happy to hear!

P
PL · 1 review · Verified · Experienced 2026-06-24 ·

The product are pretty. Best of all is Toxin Free

Their product are pretty good. Customer service are friendly and helpful

Reply from GreenPan2026-07-16

Happy to hear!

c
customer · 3 reviews · Verified · Experienced 2026-06-24 ·

I enjoy the quality of these pans and…

I enjoy the quality of these pans and guidelines for the use and their care. Unlike ads for Gothum brand that states you can use metal utensils and their pans will take it. If you read their reviews it is obvious they aren't as indestructible as they claim.

Reply from GreenPan2026-07-16

Happy to hear!

E
Elisa · 3 reviews · Verified · Experienced 2026-06-24 ·

I couldn't believe how cheap the item…

I couldn't believe how cheap the item was that they sent me. I had seen this item at a department store and it looked and felt good. I decided to order it from the website instead ( HUGE MISTAKE) NOT the same quality. Or maybe they sent a different one. I returned it, had to pay $20 to ship it back! I just lost $20 of a $60 item! Makes no sense at all. Worst customer service I've ever delt with! I will never try another GreenPan product again! I rather continue paying more for the other brands!

Reply from GreenPan2026-07-16

We are truly sorry to hear this and not the typical reaction to our quality. Thank you for your feedback.

D
Daniel Anaya · 2 reviews · Verified · Experienced 2026-06-24 ·

Had an item lost in transit (not their…

Had an item lost in transit (not their fault). Box was not in good shape & item was really late. They sent me a new one before the 2 st one even arrived. Sent the 1 st one back. Green Pan customer service is always 100% efficient & helpful too! They are fast with what’s needed & thorough. Never had any problem getting an item returned!

Reply from GreenPan2026-07-16

Happy to hear!

R
Rochelle Anderson · 1 review · Verified · Experienced 2026-06-23 ·

The pans are beautiful and sturdy

The pans are beautiful and sturdy. Buy from the site, there are different levels of quality. Mine are great!

Reply from GreenPan2026-07-17

Happy to hear!