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Hobbies & Crafts

Grid Studio

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140 reviews

4.8140 reviews
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About Grid Studio

Data updated
Website
gridstudio.cc
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Replies to negative
86% (6/7)
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About this business

Every Classic Deserves To Be Framed

Written by the business, not verified by us.

Is Grid Studio legit?

Grid Studio (gridstudio.cc) has a 4.8 out of 5 rating on OK.one, based on 140 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 86% of negative reviews. Last updated 2026-10-25.

What people say

Great product and company

I bought the Grid 1 (iPhone 2G) and it is so cool. I have it proudly displayed in my office. The quality is excellent and there are so many neat details to look at. They earn 5 stars from me based on their excellent customer service. Grid Studio was very responsive to my questions and when there was a minor issue with my shipment they took care of me. I'm very satisfied with my purchase and I would highly recommend them without hesitation.

Did not honor advertised shipping time. Poor communication.

I ordered on Dec 12th and the advertisement online said ’pre Christmas delivery’ for the US. Only after 2 emails 10 days later did I get a shipping notification that it just shipped and is arriving after Christmas. Very disappointing.

Reply from Grid Studio2026-06-04

Hi, Thank you for sharing your feedback. We’re sorry that your order experience did not meet expectations, especially around the pre-Christmas delivery estimate and the delay in communication at the time. We understand how disappointing this must have been, particularly during the holiday season. Since then, we’ve worked on improving our shipping updates and customer communication so customers can receive clearer information earlier. We appreciate you bringing this to our attention, and we’re sorry again for the frustration caused. Best regards, Grid Studio Team

Definitely not premium quality

They claim premium quality. But what you get is far from premium. The frame you get could be an ikea frame, the glass on top is made of plastic, the frame itself is not even fully straight! Mine got scratched while inwasntryingnto remove the blue protective peel from the plastic (they did not even do this!) The whole object has a nice look, but “premium” is really something else, especially when the price of the product is so high!

Reply from Grid Studio2026-06-04

Hi , Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations, especially regarding the frame, protective cover, and overall finish. Our protective film is applied to help prevent scratches during shipping, but we understand that removing it should not cause frustration or damage. We also understand your concern about the product not feeling as premium as expected, particularly at this price point. Your comments are important to us, and we will share them with our production and quality control team to help improve the finish, materials, and customer experience. We’re sorry again for the disappointment, and we appreciate you taking the time to let us know. Best regards, Grid Studio Team

Good stuff!

Ordered 2 items and only one received. The iphone came and was fantastic, good quality, frame was soso. I might revamp the frame or get a new one. I also ordered a chip that was marked as delivered by the 17Track company but not received. It took several days to receive but good in the end.

Unique High Quality Product

This product was received as described on the website. A very unique and high quality product. I waited on line to get the 1st iPhone in 2007 and I am proudly displaying this frame. I had an issue with a porch pirate and Grid was very understanding and worked with me to get it shipped safely! True class

Highly recomended !

I recently had the pleasure of purchasing from GridStudio.cc, and I must say, my experience was fantastic. The delivery of my iPhone product was incredibly fast, far exceeding my expectations. It's always a pleasant surprise when an online order arrives sooner than anticipated. Moreover, I was thoroughly impressed with their customer service. Although I encountered a minor issue with my order, the team at GridStudio.cc was remarkably responsive and resolved my problem swiftly and efficiently. Their approach was friendly and understanding, making me feel valued as a customer. The product itself is a marvel. Seeing the inner workings of an iPhone displayed so elegantly is not only intriguing but also quite educational. It's a unique piece that has added a special touch to my collection. Whether you're a tech enthusiast or an Apple fan, GridStudio.cc offers something truly special. I highly recommend them to anyone looking for an extraordinary piece of technology art

iPhone 2G framed edition arrived broken, but...

The product was broken when I received it. UPDATE: The support reached out and wanted to replace it even though it was out of warranty. Two weeks later and I had my brand new replacement. It was sealed and packaged nicely. The support service alone makes this an 11/10 experience and adds the missing 4 stars back. Easily makes up for the first time. I can definitely recommend this company.

Reply from Grid Studio2024-01-25

Hi Jonas, apologies for any inconvenience. Could you please email us a photo of the broken part? Once verified, we'll send you a replacement. Thank you!

Scammed, for £1000+ order

So far they have taken over £1000 and I've received nothing. Refusing to help with delivery, now they are saying my delivery may be destroyed. Beginning to realise I've probably been scammed. Do not use!

Reply from Grid Studio2023-09-26

Hello, We apologize for any inconvenience caused by your recent order and value your feedback. After checking the status of your order with the local UPS office, we found that they attempted delivery three times but were unable to reach anyone. It is possible that there may be an issue with either your address or phone number. We kindly request you to contact them as soon as possible so that you can receive your package. Best regards, Grid Studio

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