For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

Grown Brilliance

ClaimedCollecting reviews

100 reviews

4.7100 reviews
Write a review

About Grown Brilliance

Data updated
Website
grownbrilliance.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (6/6)
Do you own Grown Brilliance? Claim this profile for free and start replying to reviews.

About this business

Grown Brilliance is a rapidly growing specialty lab grown diamond jewelry retailer, operating a state-of-the art website and several boutique retail stores across the United States. Our mission is to help consumers celebrate their most important moments in life by delivering affordable luxury through an innovative and frictionless shopping experience. We offer a wide selection of engagement rings, wedding and anniversary bands, bracelets, necklaces, and earrings. Our jewelry experts are available in-store or online through our virtual appointments to help you find the perfect piece to celebrate your love story.

Written by the business, not verified by us.

Is Grown Brilliance legit?

Grown Brilliance (grownbrilliance.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Many happy customers frequently praise the stunning quality of the handcrafted jewelry and the incredibly helpful, attentive staff who guide buyers through the entire design process. Many people also note that their custom pieces arrive safely packaged and often well ahead of schedule, making milestone moments truly memorable. Though some reviewers were not happy with order errors, such as receiving incorrect items, sizing discrepancies, or experiencing unexpected shipping estimate delays. A few consumers also mentioned occasional communication challenges with specific store staff members regarding unique custom requests, product modifications, and ongoing follow-up support.

Auto-generated from all reviews of this business. For reference only.

What people say

Beautiful and great service!

Absolutely beautiful ring and great customer service! I needed a small adjustment in my order and it was taken care of right away. Email updates let me know when I could expect delivery and came exactly on time. Loving it!

Reply from Grown Brilliance2026-06-24

Hi Elizabeth, thank you so much for your kind words! We're thrilled to hear that you love your ring and that our team was able to quickly assist with your order adjustment. Thank you for choosing us and for taking the time to share your experience. We hope you enjoy your beautiful ring for years to come!

Communication is great

Communication is great I would however say, it would be nice for better guidance from the design team. More input from them would be better as opposed fo jus going with what ever generic design is sent in Let the creativity flow

Reply from Grown Brilliance2026-06-20

Thank you for your feedback — we’re glad to hear you’re happy with your piece overall and appreciate you taking the time to share your experience. We also hear your comments regarding design guidance. Input like this is very valuable and will be shared with our team as we continue working to improve the custom design experience and ensure clearer collaboration throughout the process. Thank you for shopping with Grown Brilliance.

My fiancé absolutely loves this ring!

My fiancé absolutely loves this ring! It is even more beautiful in person than in the pictures. The quality is amazing, the craftsmanship is stunning, and it fits her perfectly. She said it is everything she ever wanted in an engagement ring. We couldn’t be happier with our purchase and highly recommend it to anyone looking for a beautiful, high-quality ring.

Reply from Grown Brilliance2026-06-21

Thank you so much for your wonderful review! We’re thrilled to hear that your fiancée loves her ring and that it exceeded your expectations in person. It means so much to know that the quality, craftsmanship, and perfect fit made this such a special experience. We truly appreciate your kind words and your recommendation. Congratulations on your engagement, and thank you for choosing Grown Brilliance to be part of such a meaningful moment!

Beautiful in all aspects

Beautiful in all aspects. Got this ring as an upgrade and couldn’t be happier

Reply from Grown Brilliance2026-06-20

Thank you so much for your kind feedback — we’re so happy to hear your upgraded ring exceeded expectations and that you couldn’t be happier with it. We truly appreciate your support. Thank you for shopping with us at Grown Brilliance.

Everything went great from ordering

Everything went great from ordering, to the ring being made. It even arrived 3 weeks early! The wife loves her blue sapphire and diamond anniversary ring! Thank You Keith

Reply from Grown Brilliance2026-06-19

Hi Keith, thank you for your wonderful review! We're delighted to hear that everything went smoothly, from placing your order to receiving the finished ring. Thank you for choosing Grown Brilliance to be part of such a meaningful celebration!

Your staff and the presentation was…

Your staff and the presentation was superb.

Reply from Grown Brilliance2026-06-19

Hi Marc, thank you for your kind words! We're delighted to hear that you had such a positive experience and that both our team and the presentation exceeded your expectations. We truly appreciate your feedback and thank you for choosing Grown Brilliance. We look forward to serving you again in the future!

Great ring

3rd time purchasing a ring and once again met and exceeded expectations

Reply from Grown Brilliance2026-06-19

Hi Geofredo, thank you for your continued support! We're honored that you've chosen us for your third ring purchase and thrilled to hear that we have once again met and exceeded your expectations. Thank you for being a valued member of the Grown Brilliance family!

Exceptional service quality and…

Exceptional service quality and pricing. Notifications and delivery of item as promised.

Reply from Grown Brilliance2026-06-19

Hi Robert, thank you for your wonderful review! We're delighted to hear that you were pleased with our service, pricing, and communication throughout the process. Thank you for choosing us, and we look forward to serving you again in the future!

The quality of the platinum diamond…

The quality of the platinum diamond anniversary band is outstanding. I love how the diamonds are set in as well. I believe this will help protect them for years to come. I can’t wait to see what my wife thinks when she receives it for our 25th wedding anniversary.

Reply from Grown Brilliance2026-06-19

Hi Chad, we're thrilled to hear that you're impressed with the quality of your platinum diamond anniversary band and appreciate the craftsmanship of the diamond setting. It's wonderful to know that the design gives you confidence in its durability for years to come. Congratulations on your upcoming 25th wedding anniversary—a truly special milestone! Thank you for allowing us to be a part of such a meaningful occasion.

Beautiful product and Fantastic…

Beautiful product and Fantastic customer service and communication. I will definitely continue to use Grown Brilliance for all my diamond jewelry needs.

Reply from Grown Brilliance2026-06-19

Hi Randy, we're delighted to hear that you love your jewelry and had a fantastic experience with our customer service and communication. We truly appreciate your trust in Grown Brilliance and are honored to be your choice for diamond jewelry. We look forward to helping you celebrate many more special moments in the future!

Early delivery and great quality

The ring was made exactly as reequested and came several days in advance which was best case scenario because I was in a rush. I would recommend Grown Brilliance to everyone purely for the timeliness alone.

Reply from Grown Brilliance2026-06-13

That’s wonderful to hear—so glad everything turned out exactly as requested and arrived even earlier than expected, especially with your tight timeline. We really appreciate your recommendation and are happy we could make things easier for you. Thank you for choosing to shop with Grown Brilliance.

Lacee helped us pick the perfect ring

Lacee was so helpful in finding the perfect wedding band to match my great-grandmother’s heirloom solitaire marquise engagement ring. She helped my fiancé and I choose the Brooke band, and the smaller marquise diamonds make it a perfect match. Her knowledge and guidance made the experience easy and enjoyable. We couldn’t be happier with our choice!

Reply from Grown Brilliance2026-06-13

That’s such a beautiful story—thank you for sharing it. We’re glad Lacee was able to help you find the perfect match for such a meaningful heirloom piece, and that the Brooke band feels just right with your engagement ring. It means a lot to know the experience was easy and enjoyable for you both. Thank you for choosing to shop with Grown Brilliance.

Great rings/diamonds

Great rings/diamonds. Website makes it super easy to find what you want and it arrives pretty quick.

Reply from Grown Brilliance2026-06-13

Really glad to hear that—you made our day! We’re happy you found the website easy to use and that your rings arrived quickly. Thanks for sharing your experience with us. Thank you for choosing to shop with Grown Brilliance.

The personal customization.1

Reply from Grown Brilliance2026-06-06

Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with the personalization and that it stands out as a number one experience for you. Your support means a lot to us, and we truly appreciate you taking the time to share your thoughts. Thank you for shopping with Grown Brilliance.

The experience was great

The experience was great! Very helpful and knowledgeable. I was a bit surprised that I didn't receive a certificate of authenticity like I have for purchases from other places but the piece is beautiful and customer service was great.

Reply from Grown Brilliance2026-06-06

Thank you so much for your thoughtful feedback! We’re delighted to hear that you had a great experience and found our team helpful and knowledgeable. It means a lot to know you’re happy with your beautiful piece and the service you received. We also appreciate your note regarding the certificate of authenticity. We understand how important documentation can be and will be sure to share your feedback with our team as we continue to improve the customer experience. Thank you for shopping with Grown Brilliance.