Easy application and pick up procedure
Easy application and pick up procedure. Clear pricing. Recommended for foreigners
アメリカ携帯電話 ハナセル HanaCell (hanacell.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 86% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-10.
Easy application and pick up procedure. Clear pricing. Recommended for foreigners
I lost my phone, then contacted to HanaCell. I wanted to connect my previous cell phone as soon as possible, but I waited for a week to get a SIM card. I couldn’t get in touch with anybody for 6 days. So frustrated. I didn’t know the company started to use e-sim. Should have been able to connect to my previous iPhone13(Bought it in the states) the day after I lost it. Why should I wait for a week to get a SIM card?
弊社サービスについてご評価いただきまして、ありがとうございました。ご迷惑をおかけしましたこと心よりお詫びもうしあげます。お客様よりSIMカードの送付をご希望であるとご連絡いただきました際に、eSIMのご利用も可能であることをご案内するべきでございました。大変申し訳ございませんでした。新しいSIMカードでご利用いただけるようになっておりますので、ご確認をお願いします。何かご不明な点がございましたら、お気軽にお問い合わせください。
I always use Hanacell when I go back to Japan and need a cellphone number whenever booking a restaurant or a taxi. Sometimes I meet some trouble in Japan and I can only use a phone call for trouble shooting. I appreciate this service. It cost only 8USD/year to keep my number. My Japanese friend or business partner can also contact me instantly by phone. I would recommend it.
Customer service is excellent, the service charges are reasonable. I will suggest others to use their services.
Ordered a sim card and paid online one day before the pick up date. And then I chose the pick up location at Haneda Airport. Although the counter at Haneda said the computer was not working at that time, I am able to pick up my sim card at Narita airport later the same day. The activation process is very quick and simple. Data plan is expensive but everything is good if you just need it to make phone calls.
I've been back from Japan for almost month now, so this review is long overdue but I would definitely recommend this provider if you must require a JP number for reservations or any ticket lotteries. Activation was smooth and easy to set up once you arrive in Japan. I was able to successfully register for ticketing apps without issue (for me in particular, Lawson I-tike, since I had planned to attend a concert and tickets were delivered to the number). I'm sure there are many other use cases for needing a JP number (Mercari, Rakuten, YA, etc...) and I am certain you won't run into any issues verifying your number as it's a legitimate 070, 080, or 090 number that shouldn't be flagged as spam! Lastly, the best part is that you can maintain and keep the same number for future travels for $8/yr, so no need to worry about losing account(s) attached to your number.
Nice 7012799907
It really helped me a lot when I was in Japan for a few days. I used it to contact restaurants and book other stuff. Thank you
This is first time to use SIM card with voice call . I was looking for other companies to compare with. This doesn’t need a fee for activation and only cost you $8 USD to keep your number is good. I haven’t use it but it looks so easy to activate SIM card when we get to there.
일본내의 전시회 및 공연의 예약을 위해 HanaCell 을 통해 일본 전화번호를 만들고 성공적인 여행을 했습니다. I created a Japanese phone number through HanaCell to make reservations for exhibitions and performances in Japan and had a successful trip. 日本国内の展示会や公演の予約のため、HanaCellを通じて日本の電話番号を作成し、成功した旅行をしました。
簡単に設定できる点がよい。
日本に本帰国した際、日本の電話番号がないと、諸々で続きができません。HanaCellさんの電話番号のおかけて、連絡や手続きなどスムーズにできました。本当に助かります!
A very affordable way to keep a US phone number. The SIM card arrived very quickly and the activation was easy to perform.
very helpful to get a number in Japan for restaurant etc.
Very good! You will have a Japanese telephone with 80 so it could be used anywhere for resturant reservation, etc.
I'm korean traveler who loves Japan. With this Hanacell USIM, I can access to many Japanese-only services, such as ticket services(Lawson ticket, Ticketpia, E-plus, Movie ticket, TOHO CINEMA....). This time, I reserved my movie ticket in Ikebukuro, and it was very convenient. I could also download convenient store applications(Lawson, 7/11) and get some discount for my onigiri. I'm going to reserve concert ticket next time. Recommend for people who plans to visit japan later. 旅行に 色々 使いました!ありがとうございbました
Very nice service for people who want a japanese phone number!
とてもシンプルで使いやすく、日本に行ったときにとても使い勝手が良かったです
Nice service, can fulfil my usage.
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