Hatsfashion (hatsfashion.com) has a 3.0 out of 5 rating on OK.one, based on 385 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 44% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund, Price. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often highlight the vast array of different styles available, making the shopping experience enjoyable and straightforward. People frequently mention that the website is easy to navigate, and orders often arrive quickly and securely packaged.
However, some customers also noted significant issues with poor product quality that did not match the online descriptions at all. Reviewers were also dissatisfied with expensive return shipping costs and being offered only partial refunds when attempting returns. Consumers reported receiving damaged items or completely different products than what was originally selected during checkout.
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This company took my order for three hats that cost me 127.00. and when I received my package I got three of the cheapest hats I have ever seen they look like temu specials. Low quality and nothing like I ordered. It a shame we live in a financially hard enough society and all company's and people want to do is take advantage of people and lie. Let me ask you a question what if I sold you a Corvette and shipped you a Volkswagen. Do not trust anything you see on this sight. It will not be what you get. And my hats were supposed to be sent to me from hats fashion instead I get a package from random Joe in California. I hope this review helps another person and this false company is shutdown. If we don't buy from companies like this they cannot exist and survive. Thank you and God bless all the hard working people of the world. And all you scammers and lazy folks you know where your going and you will get there soon enough.
the hat i ordered and recived is more than i was expected. the time i recived, comunication with stuff of this saler, and QUALITY, all this was superlatively ! Than you ! Today i made other order ! :) I am sorry i cant out a picture here, me wearing this beautiful hat.
Absolutely horrible
100% SCAM!!!
Paid for two hats sent the wrong hats
Wouldn’t return emails finely after threatening a dispute with PayPal they are trying to negotiate a refund price absolutely ridiculous!!!! Don’t waste your money or time with these idiots
They shipped the wrong product and it was damaged during delivery. The lightweight box with a lightweight hat was easily crushed (bad packaging). I sent pictures and received a reply from customer service that my only options were to keep the hat and get a 10% discount or pay the shipping myself back to China which would cost more than what I paid for the hat. Shady company. Do not trust them. You might get lucky and get a cheap product or not.
Complete and total scam. Stole over $100 of our money, sent fraudulent products not even in the same color, and have an elaborate scheme so you can't get your money back from Paypal. All these good reviews are fake. BEWARE.
Hatsfashion.com is operating a scam on multiple levels. They are using branded product images, descriptions and names to sell hats but they send cheap, 'made in china,' unsized counterfeit merchandise. And, when you ask for a return, they offer you '5% of your purchase price (pocketing 95%) if you just keep the merchandise or the option to ship the product to China which as they say 'will cost you as much as your merchandise.' Buyer beware. I have reported to the FTC, the brand they're counterfeiting, and my credit card company.
DO NOT ORDER FROM THIS SITE!
Bought two hats. Neither hat was what I ordered.
They REFUSED to refund or send the correct hats. They said keep what I had or donate them. WOW!
Ordered an advertised Miller Ranch fedora from Hatfashion and paid for express shipping. Three days passed with no product shipped. Cancelled the order. The next day I received a shipping confirmation and a smashed box with a cheap fedora not matching the pic. The hat was also smashed. Requested a refund and was informed I would have to pay shipping back to China with taxes. DO NOT BUY FROM HATFASHION!!
I’m awaiting the hat delivery. I’ll reserve judgement until I see the quality of the hat.
Finally received the hat. The fit is fine. They call it a Muirfield and I guess I was hoping for something along the Scala line. Nope. The weave is very loose, the slight brim curve you get with the Scala is not there. The brim lies very flat. If you’re looking for an outdoor hat to keep the sun off, this hat will do fine. If you’re looking for something stylish, look elsewhere.
Don't order there. I ordered a first time, since it's based in China the shipping cost almost half of the total, and they send me the wrong item. After contacting them, they offered to refund the hat if I send it back to China, which will cost me 40€. So they offered me a 8€ refund. I ordered a second time the very same hat and they send a wrong item again...
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