Daily Direct HAULBIKES (haulbikes.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 71% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
The experience was very cut and dry. After I signed the contract and submitted payment, I was provided an estimated pickup date and a estimate delivery date. My bike was picked up a day after the estimated date and delivered 3 days before the estimated delivery date. Office employees were very pleasant as well as the truck driver, who was very helpful. This was my 3rd time using them and I will continue to do so.
My entire experience with Haul bikes was nothing short of amazing! They have an excellent customer service team and they are very responsive and knowledgeable when you call in, and the drivers upon pickup and delivery were both super easy and great to work with! I will recommend Haul Bikes to anyone looking to have their bike shipped to another state!
The driver was professional, helpful, and supremely competent.
The communication was excellent from Dorothy and others in the run-up to delivery. But I have to say that Jon, who delivered my bike, went over and beyond and didn't have to. He delivered the bike on-time and with care, AND he made sure that I was going to be OK, as my bike wasn't rideable (not Haulbikes' fault!). He took extra time and went out of his way not to leave me stranded, and because of his consideration and generally good humaning, I was able to get my bike to a trusted, local mechanic who is helping me get it road-ready again. Jon was, no lie, an absolute hero to me today.
Shipped a late model Street Glide from western Washington to N.Virginia for high performance work. So needless to say, quite a valuable bike. Company very easy to do business with, easy to talk with, answered all my questions. Their pickup date was very close to the estimated dates. Driver called the day before, he gave me a time, easy pick up. I see some debate about whether to put the bike in transport mode or pull the main fuse. This should be obvious . Even in transport mode, there's still draw on the battery. Takes about a minute to pull the main fuse. Took about a month to get to VA and about the same back.Now, I used common sense, I put a gps tracker on the bike, so I knew where it was at all times. Gave me peace of mind. If you've in a hurry, Haul Bikes is not for you. This is how they keep their prices reasonable. I'm sure you can find a way to get your bike across country in a matter of days, but it's gonna cost you. Everyone I delt with at Haul Bikes was professional and courteous ,and did what they said they would do. I would not hesitate to call on them again. Shoutout to Sherrel(ex 221) drivers CA and JK. Thank you.
John is a great representation of your family of Service. Very personable. Did a great job. Thank you.
Excellent service. Perfect delivery!!
If you only count getting the bike from point a to point b in one piece, then this company did their job. but that's also why they only get an average rating. They did their job. They were about 2 weeks late both picking up and dropping off, as it relates to our agreement and contract. Their significant delay in picking up cost me hundreds of dollars in extra storage fees awaiting their arrival. Communications with tracking or updates were spotty with a round robin of courteous females answering the phone or sending emails. Most communications updates were initiated on my end with a phone call to their company. The delivery transport was just like in their image and description. Nicely painted clean enclosed double decker semi w/dedicated driver who I spoke with to change delivery stop for easier ingress and egress of his truck and closer to his next drop. So order fulfilled and would possibly use again if I had no agenda and abundance of time.
They moved my bike safely and with care from Florida to Ohio. Are they the fastest? No. They will tell you that. Are they the best? Yes. I would not feel safe with shipping it with anyone other company. I wanted my bike hauled in an enclosed trailer, you can not get that assurance with the other bidding shipping company's.
I’ve shipped my motorcycle between Florida and Minnesota many times and appreciate the care they take in transporting my bike. My last transport was perfectly executed as expected. The driver gave me an accurate ETA two days prior to meeting him at the drop off location. Great staff top to bottom.
Very poor communication during transit of bike. Contract signed April 6th estimated delivery was May 8th. Bike was delivered June 8th. I realize the original delivery date was an estimate, my disappointment is a result of a lack of anyone returning my calls for almost three weeks. Sorry, but cannot recommend your company and will not use again.
Haulbikes has come through with on time pickup and delivery every time I have to ship my bike. I have the utmost confidence in Haulbikes to handle my precious cargo !
Bike received in good condition right on schedule.
The customer service representative lady was very nice and patient. The delivery driver was very nice helpful can complain at all. Thanks
Made my move from Texas to Florida easy. Thanks for getting my bike here in one piece.
Delivery driver was good. Bike was in good shape upon arrival. Was not notified the bike was being picked up. After being 2 weeks late picking it up. Then no communication until I called two weeks later to find out my bike was still in Las Vegas. This was a couple days after my May 11, scheduled delivery date. Then I finally received my bike on May 25th. Memorial Day!!!
Good price, professional staff, good level of bike care and visibility in the system.. 7.5 weeks order to delivery was much longer than expected. I was not in a hurry so overall satisfied with the value and service
Very efficient, professional, and courteous.
5th motorcycle moved by this company. Would not choose anyone else. 5 star service!!! Thank you again for your help.
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