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Beauty & Well-being

Heapbulb

124 reviews

3.3124 reviews
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About Heapbulb

Data updated
Website
heapbulb.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
124 reviews
Replies to negative
0% (0/37)
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Is Heapbulb legit?

Heapbulb (heapbulb.com) has a 3.3 out of 5 rating on OK.one, based on 124 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate receiving regular tracking updates during transit and find that shipments arrive safely and properly. Many people also enjoy the great comfort, attractive design, and overall look of the products they purchased online. However, some customers also noted significant delays with shipping, leaving items heavily rumpled or taking months to arrive. Others experienced severe frustration when trying to resolve problems through customer support or attempting to secure proper refunds. A few buyers additionally mentioned that garments arrived in styles or colors that did not match the product descriptions.

Auto-generated from all reviews of this business. For reference only.

What people say

RIP OFF ON INSTAGRAM!

I ordered 3 acrylic sweaters on Instagram. I think the company is called Heapbulb. Unfortunately, it is so hard to track as they want to confuse the consumer. It took 2 months for the product to arrive.It was not what I thought I had purchased & I have requested a refund. I am totally getting the run around from someone in China. If I thought I was ordering from China, I would never have ordered them. They used PayPal. DO NOT BUY ANYTHING ON INSTAGRAM!!!!

Parcel was delivered

Parcel was delivered. Tracking information was correct and informative. Thank you for your promptness! This is about another delivery I received two days ago--the parcel was left at my door, but was put right in front of the door, I had trouble opening the door to get the parcel. Please notify your delivery personnel not to leave the parcels in front of doors. There was plenty of room to leave it next to the door. Thank you!

Good bags...useless shipping time.

The moving bags are good quality and I'm sure they would have been useful in my move, but they took forever to arrive and I had already moved. Because of how long it took, I imagine they came from some distant shores and there's no way to return them. They will sit in my garage, unused, until they end up in a landfill, making them a waste of money and space. Don't order them unless you're moving in more than a month or two!

Absolutely horrible!!

Absolutely horrible!!! Don’t do it! My outfit took over a month to get to me even when I paid for expedited shipping. Tracking info they sent was absolutely no help and neither was customer service. When I did finally receive my item, the color was supposed to be maroon and it was bright red instead. I’m currently trying to get a refund. Let’s see how that goes. Ugh

I followed their measuring chart… but they were too big

I followed their measuring chart specifically and it didn’t work. They are way too big, and they don’t seem to explain how to return it anywhere or even if they will return them..… if this is the actual company who was in charge of sending me my two bras please email me how to return them. But with all that being said, there are very nice and soft and lovely and I wish it did fit. so I would like to exchange them as the size chart said 4x … but Clearly the ones I need are a 3X thank you. Audra

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