hear.com (hear.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
This was my first experience getting hearing aids. I was leerier about doing my setup remotely. I was pleasantly surprised how well it went. Hear has a nice kit that handled all different elements, so it didn't need an in-office visit.
This helped to keep costs down, along with a very good staff helping along the journey getting hearing aids.
Reply from hear.com2026-03-23
Hi Lance,
Thank you for sharing your experience! We’re so glad to hear that your first experience with hearing aids exceeded your expectations. It’s completely understandable to feel unsure about a remote setup, and we’re happy that the process turned out to be smooth and effective for you. Providing a convenient, cost-effective solution with supportive guidance every step of the way is exactly what we strive for. We truly appreciate your feedback and are grateful to be part of your hearing journey.
Curtis, Customer Success Team
E
ELIZABETH HUNTLEY · 3 reviews · Experienced 2025-12-09 ·
★★★★★
This was the easiest thing I've ever…
This was the easiest thing I've ever done. I ordered online, they mailed the equipment. I received a hearing test online (like a zoom call) which matches my original hearing test at the doctor's office. Basic operations were explained, they had easy to understand videos for more complicated operations, that I could follow at my pase. Mailed the equipment back. Best thing is the hearing aids work. Much easier than multiple trips to the doctor.
Reply from hear.com2026-01-29
Dear Elizabeth,
Thank you so much for your review! We’re thrilled to hear how easy and seamless the process was for you, from ordering online and completing your hearing test at home to learning at your own pace with our videos. It’s great to know the results matched your in-office test and that your hearing aids are working so well for you. Making hearing care convenient, clear, and effective—without unnecessary trips—is exactly what we aim to deliver.
We truly appreciate you choosing hear.com and taking the time to share your experience. If you ever need support, we’re always here to help!
Curtis, Customer Success Team