Ultimate platform for CS2 players' experience! Proud to be the world's leading and most trusted platforms for CS2 case openings, boasting more than 15 million users globally and serving their needs since 2015.
Written by the business, not verified by us.Hellcase (hellcase.com) has a 3.1 out of 5 rating on OK.one, based on 853 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-10-24.
Most reviewers were somewhat happy with their experience overall. Customers appreciate the fast delivery of items and find the platform very entertaining for playing online games. Many consumers also mention that the support team responds quickly when assistance is needed. People frequently highlight the good choices available and enjoy opening mystery cases for fun. Some reviewers were not happy with withdrawal issues and difficulties transferring their winning items. Consumers additionally noted concerns about game odds and losing money on cases. People also expressed deep frustration regarding lower item valuations and sudden unexpected restrictions on their accounts.
Auto-generated from all reviews of this business. For reference only.if iwin every time it is five and you get free 0.70 witch is enugh for 2 cases an if you profit you can buy more if you get something good you want to keep and you ca esily transfer to cs2 (sorry for bad spelling)
Hi! Thank you for the feedback!:)
support will help eventually , but you have to spend like 100$ for a 50$ skin keep in mind, maybe if you lucky will get smthing but pretty low chances .
Hello, Sad that you had such an experience :( We work on improvements every day and hope that next time you get something rare to your inventory!
I won yesterday a 20$ agent from a 8$ case and when i withdrawed the skin to my steam inventory it was very slow, AND when i played in wingman it started to say no log on and you have been disconnected from the game because your not signed in how ever i was signed in and this started happening after i withdrawed the agent.
Hello, Sad that you had such an experience :( We work on improvements every day in order to make the withdrawals easier and faster!
60 % of deposit returned as skins. 632.05 USD i spend at this casino. If you want just buy something for real money - go buy, use hellcase only for fun.
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Ok it is very cool weebside
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Nice site for cs2 skins
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Quite unsatisfied with the prizes of skins that you can deposit, everything else seems well made
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i really like the site but i get scamed 12 euro on the site because is laggy and i buy something i receive nothing but they take my money . i explaine all this shit to the hellcase support they see the shit and tell me they can do nothing but my money is gone 12 for nothing is not a lot but i may have a lot off question if it was 100 euro ? they just want ur money they don't care about this and the support do lot of shit because they tell me i can use my shit but not
Hello! Sad that you had such an experience :( Could you please provide the ticket number so we could clarify everything? Hope to contact you soon!
Hi! Sad that you had such an experience :( Hope that next time you get something valuable!
Good site. Remember about ur money!
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Hi! Thank you for the review!
Won a twitter giveaway and only 1 day after I received my item, cool stuff!
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I miss upgrader soo much :)
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not bad , a lot of choice
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Makes fun, good drops
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My favorite gamba site at the moment, only thing I would say could improve is better stock of items and a more modern UI and UX, apart from that, great support, great team all around.
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Bad experience with Hellcase. It's a good site, fair in its services. But I've been trying to pay for PREMIUN on the website for 4 days with several different cards, all with validated VBV security, and I can't do it. I have already deposited more than R$3,000.00 in deposits via Cryptocurrencies and other platforms. I have the value of the PREMIUM in my wallet and the attendants cannot simply debit the value from the wallet and activate the PREMIUN. TICKTET Request #418753
Hello! Sadly to see that you faced such an experience. Unfortunately, in such cases, we can recommend you to contact your bank support to clarify everything.
Probably my favorite csgo case site, mostly positives but sometimes their stock of items is low and their web design can be hard to understand at times. But otherwise really good experience
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good, i take a lot of fun
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Hi! Thank you for the review!:)
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