HexAutoParts

Was very friendly & helpful

Was very friendly & helpful. Not used motor mounts yet, but service was very good!

No communication

Didn't show up when stated or even a week later, I had to cancel through my card company, then they decided to reach out and ask me to reverse the dispute. I didn't do that and told them to send a return label as I've already bought elsewhere and didn't need there product.

the right parts that fit

Customer service is a struggle to…

Customer service is a struggle to communicate with. Part seems to be defective.

Hard to communicate, not willing to help

Package was stolen on delivery. Company was very slow with communicating and promised to file claim and get back. They never filed a claim. I would not buy from this company again.

Everything

Item ordered 10/20/23

Item ordered 10/22/23. Shipped USPS Best Way (Default USPS)- Instant Delivery (2-5Days) Received 12/26/23 !!!!!

You had what I needed at a great price!

DocRossUnited States · 2 reviews · Verified · Experienced 2023-11-13 · Posted 2023-12-28

Cheaper priced Free Shipping fast service

I ordered a starter for my 0 turn Johndeere mower and it cost me 32 dollars less than other places and the was free and to top all that I had it in my hands 3 days after I ordered it. Thank you HexAutoParts

Fast delivery and right part first

It was the right part and cheaper than…

It was the right part and cheaper than anywhere else

Trying to resolve issues with…

Trying to resolve issues with merchandise using email only makes the troubleshooting process very drawn out and frustrating. It was painfully obvious that your AI generated troubleshooting process is woefully inadequate. All it usually takes from my 54years of experience is a phone call to a human being. I don't see me using your service/products line ever again.

Customer always👍

This company is great! Affordable and prompt shipping! This would be the place to shop for your car needs!

I received wrong parts

I received wrong parts. It's a hassle to receive a full refund.

Alittle disappointed

This was my 1st time ordering from this company, I ordered a Starter for my Honda and I will say the price was very good, The delivery time was also good, but the problem I am experiencing is you only have 30 days if you want to return something and it's required to get an RMA# from them via email because they do not provide a phone number or your return will not be accepted or possibly delayed, I reached out twice via email asking for an RMA# to start my return and no one responded to me, now my 30 days is about to be exhausted and I will be stuck with a purchase I no longer needed. This is a real down fault and I will have to think twice if it worth purchasing through this company again. The return process should not be a puzzle that you will not be able to solve, where the customers end up stuck and losing in the end. Not a good look

Arrived on time easy replacement works…

Arrived on time easy replacement works great .

Parts came early and so far work well

Fix your vehicle on a Tight Budget with Hex AutoParts

I really liked the prices and being on a very tight budget I was able to get my truck fixed without paying a arm an a leg for parts. Thank you Hex AutoParts yall are awesome

Quick shipping AND exactly what I…

Quick shipping AND exactly what I needed.

I got exactly the right part and it is…

I got exactly the right part and it is working exactly how it should be :) the delivery was slower than I wanted, but hey, that's USPS for ya. I was also desperate for it to arrive asap lol. But they sent it to me right away and the pricing was INSANELY cheaper than other places. 100/100