About HeyGen
Data updated- Website
- heygen.com
- Category
- Electronics & Technology
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 4% (1/25)
Is HeyGen legit?
HeyGen (heygen.com) has a 3.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 4% of negative reviews. Last updated 2026-08-10.
What people say
I love HeyGen!!!
My experience with Hey Gen was…
My experience with Hey Gen was excellent; I was surprised by the quality of the tool for creating my avatar and a presentation video. Great AI tool!
Best company
Best company, easy to use, and great results !!!! Then team there is top notch..
I've been using HeyGen extensively to…
I've been using HeyGen extensively to create educational videos, and it has completely changed the way I produce online courses. The avatars look professional, the voice quality is impressive, and the platform is intuitive to use. I especially appreciate the wide range of avatars, languages and customization options. As a teacher, I can focus on creating high-quality educational content while HeyGen helps me present it in a professional and engaging way. It has reduced production time dramatically compared to traditional video recording and editing. For anyone creating training materials, online courses or professional presentations, I highly recommend HeyGen.
Expensive but great tool for educators
very good!!
is the best ia for video
is the best ia for video, thanks
Good stuff
Good stuff. Impressive...
Downgraded to Free Plan, Still Trying to Charge My Card!
I love HeyGen — BUT, despite downgrading my plan, they KEEP trying to charge my card! Please stop! I am now on the free plan. Please, please, PLEASE — knock it off!
Easy to use with AI-supported learning…
Easy to use with AI-supported learning and problem-solving.
good service
this is a good tool i created many…
this is a good tool i created many avatar and videos of myself
I would like to do an Avatar
I would like to do an Avatar One day...
Good service
Good service, I like it.
this is very good ai tool for short…
this is very good ai tool for short videos like 1 or 2min but in long script it wont work as in free version i dont understand why because for download you ask for subscription so at least generate the video simply it cant generate it takes 2 hours and message pop out failed
add it two avatar in the video and we…
add it two avatar in the video and we chosse it wiche one speaking and after it wiche one speaking (shot 1 + shot 2) without syncing two lips in one time and one script, thanks you are the best
DO NOT USE, THEY STEAL CREDITS
I would strongly advise anyone to think twice before using Hygen. I lost over 400 credits without receiving the videos I was trying to generate. Multiple generations failed or never completed, yet the credits were still deducted from my account. This was extremely frustrating, especially considering how expensive the credits are. From my experience, the platform seems to charge users even when video generation is unsuccessful. Whether this is due to technical issues or how their billing system works, the result is the same—you can lose a significant number of credits without getting the service you paid for. The overall experience left me feeling like the system encourages users to buy more credits after failed generations, rather than ensuring successful video creation before charging them. I expected a much more reliable service and a fairer credit policy. Until Hygen addresses failed generations and refunds credits when videos are not produced, I cannot recommend the platform based on my experience.
The avatar creation is very spot on and…
The avatar creation is very spot on and the lip sync is amazinglywonderful.
Great video producing tool
Great video producing tool, also for beginners, however, could be a little bit more intuitive. And the credit spent is not really understandable to me. Maybe, as I just have started using HeyGen.
