At Highlights Travel (formerly Asia Highlights), we believe that the best journeys don't just take you to new places — they bring you closer to what truly matters: meaningful encounters, shared stories, and a deeper sense of place. Since 1998, we've been designing private, tailor-made trips across China, Japan, and Southeast Asia, with a focus on meaningful connection, cultural depth, and effortless travel. Our expert travel designers work one-on-one with each traveler, while our trusted local hosts open doors to authentic, personal experiences. With over 10,000 reviews and an outstanding 98.8% 5-star rating on platforms, our travelers consistently return with more than memories — they return with a deeper understanding. Our current journeys on Highlights Travel website focus on Southeast and South Asia, where vibrant cultures and meaningful moments await. Interested in China or Japan? Discover more curated journeys at China Highlights, Japan Highlights and Thailand Highlights — part of the Highlights Travel family.
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Is Highlights Travel legit?
Highlights Travel (highlightstravel.com) has a 4.7 out of 5 rating on OK.one, based on 266 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 81 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional staff, describing team members as professional, exceptionally polite, and incredibly quick to respond to every single inquiry. Travelers truly appreciate the dedicated support in creating wonderful, tailored holiday itineraries that perfectly match their specific desires and requirements.
However, some customers also noted that while the planning phase was wonderful, they were still awaiting the actual execution of their upcoming trips. People often mention looking forward to seeing how all the organized activities, expert guides, and recommended accommodations will actually perform during their upcoming adventures.
Auto-generated from all reviews of this business. For reference only.
Kimura is phenomenal! Very attentive and informative. By the end of our time together, I felt like a gained a new friend.
The tour around Tokyo was very thorough and I learned so much about Japanese history and culture.
Reply from Highlights Travel2025-07-22
So glad you connected with Kimura—nothing beats hearing you felt like friends by the end! We’ll pass along your praise. Come back anytime!
Asia highlights has been very efficient and proactive with the booking and confirmation.
Kaya Han has made the changes we requested promptly. Communication was prompt. Kaya was available 24/7 should we need her help. Upon checking in at the hotel, they could not find our reservation. I WhatsApp Kaya and she responded immediately but luckily the hotel managed to retrieve our booking in the meantime.
At anytime we knew that Kaya was available and she touched base with us upon our arrival.
We had Sophia Kim as guide and Mr Che as driver. Both of them were very helpful and took good care of us.Mr Che ensured that we had ice water and cold drinks during our tripas it was very hot in Seoul.
Sophia , the guide is a very competent and friendly guide. She had a good sense of organisation and gave us a comprehensive historical background of Korea during the whole trip. She was always mindful of our needs and does it quite naturally. We felt very comfortable with both Sophia and Mr Che and they made our trip an enjoyable one.
Reply from Highlights Travel2025-07-22
Thank you for taking the time to share your detailed feedback! We’re thrilled to hear that Kaya Han provided seamless support during your planning process and was always just a message away—we’ll be sure to recognize her dedication. It’s also wonderful to know that Sophia Kim and Mr. Che made your Seoul experience so comfortable and enriching with their attentiveness and expertise. We’ll pass along your compliments to the entire team; they’ll be delighted to know they contributed to your memorable trip.
It was a pleasure serving you, and we hope to welcome you back for another adventure soon!
From booking the trip to visiting. The experience has been amazing. We have appreciated our guides, Ky, Thien & Thao, and all of their knowledge that they were able to share with us throughout the visit!
Reply from Highlights Travel2025-07-22
Thrilled you enjoyed your trip with Ky, Thien & Thao! We’ll pass along your compliments—thanks for exploring with us!
Wonderful family trip in Osaka! Friendly locals, amazing food, and unforgettable visits to Market, Ninja experience and Osaka Castle. A perfect blend of fun and culture!
Reply from Highlights Travel2025-07-22
So glad your family had a wonderful time in Osaka! The mix of delicious food, ninja fun, and history at Osaka Castle sounds perfect—we love creating trips that blend culture and excitement. Hope to plan your next adventure soon!
We had the best time with asiahighlights especially with Johnny our tour guide!! From start to finish, everything was planned out so well and made things sooo easy for us. Johnny was helpful, kind, knowledgeable and made sure we had a great time. Communication was excellent, hotels were amazing, and the whole experience was seamless!! Highly recommend!
Reply from Highlights Travel2025-07-22
Wow! Thank you for this fantastic review! We're absolutely thrilled Johnny and our team made your trip so seamless and memorable. From the perfect planning to those amazing hotels, we love hearing every detail came together beautifully. We'll be sure to share your kind words with Johnny - he'll be over the moon! Can't wait to welcome you back for another incredible adventure soon!
Our experiences in the all the cities have been delightful! The tour guides have made our journey through Vietnam, Cambodia, and Thailand amazing. Both the attractions that we visit and the cultures we were able to experience have made us yearning to go back.
Reply from Highlights Travel2025-07-08
We're delighted to hear that you enjoyed the trip with us. Thank you very much for your positive review!
My agent Jimmy Qin made the entire process quick and simple! Super fast responses, easy communication, and extremely knowledgable about the tour. He even added an extra day request after I had initially booked with zero issues. 10/10 recommend Jimmy and Asia Highlights for anyone travelling to Asia!!
Reply from Highlights Travel2025-07-08
Thank you very much for your positive feedback and recommendation!
We stayed at Sarai Resort in Siem Reap, Cambodia. The hotel staff is friendly and the rooms are incredibly spacious. Breakfast options include a la carte with a few buffet stations- the food was delicious. Siem Reap- This place is surrounded by so much history and the most incredible ruins. It is amazing to be able to walk through sites that are over one thousand years! Our tour guide BunChong was informative, friendly and knowledgeable of the town’s history (my 3 young kids liked him and that’s always a bonus). Our driver was also excellent and very attentive- had waters and cool towels waiting for us after touring each temple/sites. We wish to be back in Cambodia in the near future.
Reply from Highlights Travel2025-07-08
Thank you for your wonderful review! We're delighted to hear you enjoyed your stay at Sarai Resort, especially the spacious rooms and delicious breakfast. It sounds like you had an incredible time exploring Siem Reap's rich history. We're also thrilled that BunChong and your driver made your tours so enjoyable and comfortable. We look forward to welcoming you back to Cambodia soon!
Everything was so well planned and we were so well taken care of. Our guides were so friendly and helpful. Our hotels were nice and in good spots. I would say look over the itinerary very closely because it is detailed and good. I didn’t look it over carefully enough and when I wanted to make changes they were taken care of immediately.
Reply from Highlights Travel2025-07-08
Thank you for your feedback! We're so glad to hear that everything was well-planned, and you felt well taken care of by our friendly and helpful guides. It's also great that you enjoyed your hotels and their locations. We appreciate your kind words about our team's promptness in handling your changes. We hope to plan another wonderful trip for you soon!
Second time using Asia highlights and we are always pleased with their itinerary and services. We covered Hanoi with Tom and we couldn’t be happier with his attentiveness, flexibility and excellent service. He also went out of his way to surprise my son for his bday with the most delicious cake and also accompanied us to our Halong bay cruise and then airport.
Reply from Highlights Travel2025-07-08
It's wonderful to hear you had another fantastic experience with Asia Highlights! We're especially happy that Tom in Hanoi made such a positive impression with his attentiveness, flexibility, and excellent service. Going above and beyond to surprise your son with a birthday cake and accompanying you to the Halong Bay cruise and airport truly shows his dedication. We appreciate your continued trust in Asia Highlights!
Asia Highlights is the best. We booked our reservations with Albee and she is the best. Very friendly and professional. She planned our itinerary with a detailed program. She tailors to what you want and want to see in Japan. We are going for 9 days to Tokyo, Fujikawaguchiko, Kyoto,and Osaka. We can’t wait to go in October. Thank you Albee for your great service! You are a rock star.
Reply from Highlights Travel2025-07-08
That's fantastic to hear! We're thrilled that Albee from Asia Highlights provided such excellent service and crafted a detailed, personalized itinerary for your 9-day trip to Tokyo, Fujikawaguchiko, Kyoto, and Osaka. We hope you have an incredible time in Japan this October!
Our trip to Tokyo and Hakone was amazing! Our guide Jeremy was so pleasant and knowledgeable, I especially loved his color coded reference charts as he was explaining the area and history. It was so nice to not have to worry about how to get anywhere and to have Jeremy and our driver Blake take care of all the details. Stress free, wonderful time!
Reply from Highlights Travel2025-07-08
We're thrilled to hear your trip to Tokyo and Hakone was amazing! It sounds like Jeremy's pleasant demeanor and knowledgeable explanations, especially with his color-coded reference charts, really enhanced your experience. We're also delighted that Jeremy and Blake ensured a stress-free and wonderful time by taking care of all the details. Thank you for your kind words!
Asia Highlights put together a…personalized itinerary specific to our desires.
Asia Highlights put together a wonderful itinerary for us based on our specific requests. They tailored it exactly to what we wanted to see and do, and we’re always mindful of our budget.
Our guide in Kyoto, Osaka, and Hiroshima, Slash, was fantastic! He was very knowledgeable about all the places we visited. And his easy conversation made it an even more fun experience. We enjoyed talking with him about music, sports, and cars! We loved having him as our tour guide and would go with him again if we return.
Reply from Highlights Travel2025-07-08
We're so glad to hear that Asia Highlights created a wonderful itinerary that perfectly matched your requests and budget! It's fantastic that Slash, your guide in Kyoto, Osaka, and and Hiroshima, made such a positive impression with his knowledge and engaging conversation. We're delighted you enjoyed your time with him and hope to welcome you back again!
Andy and Andrew were excellent tour guides throughout our Kyoto trip. Both were so kind and polite. They were both very informative and shared historical and cultural significance of each place visited. Asia Highlights made creating a personalized itinerary effortless!
Reply from Highlights Travel2025-07-08
We're so happy to hear that Andy and Andrew were excellent tour guides during your Kyoto trip! It's wonderful that their kindness, politeness, and informative insights into the historical and cultural significance of each place made your experience so enjoyable. We're also glad that Asia Highlights made creating a personalized itinerary effortless for you!
I have been using the Asiahighlights and I am completely satisfied. I have a central point of contact that is Mrs Albee that is prompt to answer any question or request and ready to guarantee you a perfect trip. The guides, cars and tours are perfect. During a trip Albee helps in any case you need for a simple question or a confirmation of any doubt. When you need a new estimate, she answer immediatly and she never give up even in cases I decide not to buy a especific packadge. Great agency and great team! Super recommend
Reply from Highlights Travel2025-07-08
We're so happy to hear how satisfied you are with Asia Highlights! It sounds like Albee is an absolute star, providing prompt, helpful support and ensuring your trips are perfect. It's wonderful to know you appreciate the quality of the guides, cars, and tours, and that Albee is always there to assist, even with new estimates. We truly appreciate your strong recommendation!
Best of Kyoto with amazing service, accommodations and attention to detail! Beautiful sites, clean city and helpful/kind people!
Best trip ever to Kyoto, Japan! The planning by Heidi, quality of service and accommodations made this trip beyond enjoyable and relaxing. Our guide Andy was so knowledgeable and kind. He went out of his way to make sure we had the best experiences, that all our needs were met and offered great suggestions to add to our visit! We would not have been able to see all that we did in such a short amount of time. Being provided such wonderful and skilled guides/driver as Andy, Andrew and Ching made this trip more than I could have dreamed of! The Kyoto Tokyo Hotel is beautiful with incredible staff/service, as well as delicious food.
Reply from Highlights Travel2025-07-08
Great! We're delighted to hear Andy, Andrew, and Ching made your Kyoto trip so wonderful with their knowledge and kindness. It's fantastic that Heidi's planning and the hotel's service contributed to a relaxing and enjoyable experience.
Monica at Asian Highlights put together an amazing trip for us. They stayed within our budget and coordinated everything on our wishlist! We had a day tour with Kimura in Tokyo and three days with Slash in Kyoto, Osaka, and Hiroshima. They were both knowledgeable and friendly, and made sure we had very special experiences. Kimura taught us a few Japanese phrases and encouraged us to use the language and ask questions. Slash took us to some local spots and even made a reservation at a local restaurant so we could have an authentic experience. It was an incredible way to experience our first Japan trip. I cannot recommend Asian Highlights enough!
Reply from Highlights Travel2025-07-08
Fantastic to hear Monica at Asia Highlights planned an amazing, budget-friendly trip for you! We're delighted Kimura and Slash made your first Japan experience so special with their knowledge, local insights, and encouragement. Thanks for the high recommendation!