At Highlights Travel (formerly Asia Highlights), we believe that the best journeys don't just take you to new places — they bring you closer to what truly matters: meaningful encounters, shared stories, and a deeper sense of place. Since 1998, we've been designing private, tailor-made trips across China, Japan, and Southeast Asia, with a focus on meaningful connection, cultural depth, and effortless travel. Our expert travel designers work one-on-one with each traveler, while our trusted local hosts open doors to authentic, personal experiences. With over 10,000 reviews and an outstanding 98.8% 5-star rating on platforms, our travelers consistently return with more than memories — they return with a deeper understanding. Our current journeys on Highlights Travel website focus on Southeast and South Asia, where vibrant cultures and meaningful moments await. Interested in China or Japan? Discover more curated journeys at China Highlights, Japan Highlights and Thailand Highlights — part of the Highlights Travel family.
Written by the business, not verified by us.Highlights Travel (highlightstravel.com) has a 4.7 out of 5 rating on OK.one, based on 266 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 81 of them were added in the last 12 months. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional staff, describing team members as professional, exceptionally polite, and incredibly quick to respond to every single inquiry. Travelers truly appreciate the dedicated support in creating wonderful, tailored holiday itineraries that perfectly match their specific desires and requirements. However, some customers also noted that while the planning phase was wonderful, they were still awaiting the actual execution of their upcoming trips. People often mention looking forward to seeing how all the organized activities, expert guides, and recommended accommodations will actually perform during their upcoming adventures.
Auto-generated from all reviews of this business. For reference only.Kimura was exceptionally friendly. He shared some common Japanese phrases to help us on our travels. In addition he shared history of the area and in depth information about the temples and shrines that enhanced our experience.
We're delighted to hear that you enjoyed the trip with our guide Kimura. Thank you for your positive feedback!
My good friend recommended me my tour guide Kanha in our few days Cambodia trip . It is absolutely a smart choice . He has great knowledge about Siem Reap history and deep love of its culture. We have learned more than YouTube information about Angkor Empire history .He is also a free photographer for us . It is blessed to have him as our wonderful journey in Siem Reap . The driver also can speak English quite well and greeted us each time when we came back to car with icy towel and cold water .Thank you Kanha to make us a lifetime’s memory in Cambodia.
Thank you for your feedback! We're thrilled to hear that Kanha shared his deep knowledge of Siem Reap's history and culture, enriching your understanding beyond what you could find elsewhere. It's also great that he doubled as a photographer and that your driver was attentive with those refreshing cold towels and water. We're so happy Kanha helped create such a memorable experience for you!
The tour was absolutely fantastic. Leon did a great job, selecting activities guides, and all aspects of the trip. I would not hesitate to use his services again.
Thank you very much for your positive feedback!
Kunki SYO was a great guide for our time in Kyoto and Osaka. He has great knowledge of the area and got us to all our “wish list” items! He took us to a real hidden gem for Okonomyaki and was a real trooper when it came to climbing to the monkey park in a crazy rainstorm. And he made sure to help us squeeze in a trip to Nara. Don’t forget to ask him about how they cut the stone at Osaka Castle!
That's wonderful to hear! We're so glad Kunki SYO was a great guide for your time in Kyoto and Osaka. It sounds like his knowledge really helped you hit all your "wish list" items, and we especially love hearing about the hidden gem for Okonomiyaki! It's clear he went above and beyond, even in a rainstorm, and helped you fit in that trip to Nara. We appreciate you sharing his dedication!
We had Rafa in Chiang Mai. He was at first very friendly and it took no work to warm up to him. He is so friendly and kind. What we found very impressive was his knowledge about literally everything. If we had a question about where something was or something about Thai history, we got an enthusiastic answer every single time! He was very accommodating to our unique needs that he for sure has no seen before and we never felt judged, which is a big thing. We 10/10 recommend him and if you are lucky enough to have him, enjoy!!
Thank you for your wonderful review! We're thrilled to hear that your guide was so friendly, kind, and incredibly knowledgeable, always providing enthusiastic answers to your questions. It's fantastic that he was very accommodating to your unique needs and that you never felt judged. We're delighted you had such a positive experience and appreciate your high recommendation!
We have traveled around the world but our visit to Japan was one of our best trips so far. We have seen so many wonderful sites, both man-made and nature-made, that have exceeded our expectation. From a beautiful and very modern cities of Tokyo and Osaka through more traditional places such as Kanazawa and Kyoto, we experienced the new styles and ways of living with the old traditions. We will never forget the skyscrapers of Tokyo and Osaka and their amazing skylines and vibrant night life. But also, we will always remember the honesty and openness of people who helped us navigate the subway and train system in many cities. Our guide, Slash, who assisted us in Kanazawa, Kyoto, and Osaka has been a great source of information to us in many ways! From the moment we saw him at the Kanazawa train station, to the moment we said our goodbye's at the Pokémon Center in Osaka, he amazed us with his knowledge, great cheerful attitude and patience. He navigated some of the weather related obstacles with resourcefulness and grace. He never seized to amaze us with the amount of information about history, traditions, or when we asked him to find us a specific store or yet another ice cream shop. Our trip would not be the same without him! During our trip, what surprised us the most was the lavish and green forests with many familiar and unfamiliar species of flora and fauna. We enjoyed hiking the Old Takayama Road with an amazing views of Mount Fuji, taking a boat trip across a lake in Hakone, visiting many Japanese gardens and learning the skills of making the matcha tea, ramen noodles and sushi. The food was superb in every place we visited. The sweetness of strawberries that we bought at the local markets was the highlight of our culinary experiences. We highly recommend taking this trip!
Thank you for your wonderful review! We're thrilled your Japan trip was one of your best, exceeding expectations with its blend of modern cities, traditional sites, and nature. It's fantastic that Slash, your guide in Kanazawa, Kyoto, and Osaka, made such a significant impact with his knowledge, cheerful attitude, and resourcefulness. We're also delighted you enjoyed the diverse landscapes, culinary experiences, and the honesty of the local people. We truly appreciate your high recommendation!
Jeremy was our guide in Tokyo, and he made our trip seamless and completely stress-free! He was incredibly flexible with any changes we wanted to make to our plans and always adapted with a positive attitude. His knowledge of the places we visited was impressive and added so much depth to our experience. Traveling with young adults, we appreciated how Jeremy struck the perfect balance between structure and spontaneity—keeping everyone interested and engaged. We couldn’t have asked for a better guide!
Thank you for your wonderful review! We're thrilled that Jeremy made your Tokyo trip seamless and stress-free. It's fantastic that he was incredibly flexible, always positive, and that his impressive knowledge added so much depth to your experience. We look forward to meeting you again in near future!
we went to Dubai and Albee was our travel agent. Everything was set up perfectly. Everything went to plan. There was one mishap when we arrived in Phuket. Albbe a I spoke via WhatsApp and she fixed it all perfectly. I would highly recommend her. She is awesome. She did everything in her power to make our trip a lifetime experience. We have booked another trip for October of this year in China and Vietnam and Albee has accommodated all our needs.
Thank you for your fantastic review! We're thrilled to hear that your trip was set up perfectly and went according to plan. It's wonderful that Albee was so responsive and effectively resolved the mishap in Phuket via WhatsApp, ensuring your trip remained a lifetime experience. We're delighted she's already accommodating your needs for your upcoming trip to China and Vietnam, and we truly appreciate your high recommendation of her!
Susie Nah was our tour guide and she was AMAZING
Dear Sarah, Thank you for your wonderful review! Hope we will be able to serve you again in near future! Customer Care Team
William was a great tour guide in Japan! Knows many interesting facts and can ask him about anything. Also very easy to talk to and helpful when it comes to planning.
Thank you so much for your positive feedback!
Already 2nd trip with Asia Highlights. First to China and now 2 weeks in Japan. Both stunning and organized in a fantastic manner! Especially William our guide in Japan was extraordinary friendly and knowledgeable! So everybody including the kids learned a lot about he country and its history as well as the people living here today!
Thank you for your wonderful review! We're thrilled to hear that your second trip with us, this time to Japan, was as stunning and fantastically organized as your first to China. It's especially great to know that William, your guide in Japan, was extraordinary—friendly and knowledgeable, ensuring everyone, including the kids, learned so much about the country, its history, and its people. We look forward to meeting you again in near future!
Our guide William made our Japan trip very memorable! He is so very knowledgeable, kind and helpful. I can highly recommend him!
Thank you so much for your positive feedback and recommendation!
Our guide William, was a really great guide. He is incredibly knowledgeable and explained concepts very well. He was incredibly nice and friendly, and he was very genuine.
Thank you for your wonderful review! We're thrilled to hear that William was a really great guide.
I used Albee to plan a trip to Vietnam and Thailand and she was excellent. Hotels and guides were very good . The planning all along was excellent. I am now using her again for a trip to Greece and Croatia with a group of six and so far the planning have been flawless even with changes that we have made . I would recommend her and Asia Highlights 100%.
Thank you for your fantastic review! We're thrilled to hear that Albee provided an excellent experience planning your trips. It's wonderful that your Vietnam and Thailand trip had very good hotels and guides, with excellent planning throughout. We're delighted that the planning for your upcoming Greece and Croatia trip has also been flawless, even with changes. We truly appreciate your 100% recommendation of Albee and Asia Highlights!
Great trip to Taiwan and South Korea. Very diligently and carefully curated by Bert. He was there for every detail that we neededed him for. Highly recommend
Thank you for your wonderful review! We're thrilled to hear you had a great trip to Taiwan and South Korea. It's fantastic that your itinerary was so diligently and carefully curated by Bert, and that he was there for every detail you needed. We truly appreciate your high recommendation!
Our tour guide Ms Mam made our Bangkok trip smoothly and comfortably. I can’t expect she escorted us to the airport ticket booth and security screening area. Highly recommend Ms Mam and her driver. We received cool towel and iced water whenever we backed to our car… can’t express our gratitude for the incredible hospitality service.
Dear Qing Qin, Thank you for your wonderful review! We're absolutely thrilled to hear Ms. Mam made your Bangkok trip so smooth and comfortable, and that her incredible hospitality—from escorting you at the airport to providing cool towels and iced water—made such a difference. We truly appreciate your high recommendation for both Ms. Mam and her driver! Best regards, Customer Care Team
Our trip beginning in Tokyo on 5/14/25 and ending in Osaka on 5/24/25 was nothing short of one of our most memorable trips abroad. Our guides, Kamura (Tokyo, Mt. Fuji area) and Ho (Kyoto, Nara, and Osaka areas) gave us the history of Japan, its religions, immersive cultural experiences, and took us to some very good restaurants, while at the same time, making us feel safe and secure. The hotels were lovely and our drivers during the trip were also knowledgeable, personable, and helpful. All of this is thanks to our travel coordinator, Claire, at Asia Highlights. Thank you!
Dear Christine, Thank you for your wonderful review! We're absolutely thrilled to hear your trip from Tokyo to Osaka was one of your most memorable abroad. It's fantastic that your guides, Kamura and Ho, not only shared Japan's rich history and culture but also ensured you felt safe, secure, and enjoyed excellent local restaurants. We're also delighted the hotels were lovely and your drivers were knowledgeable and helpful. We greatly appreciate your kind words for our travel coordinator, Claire, who meticulously arranged everything. Best regards, Customer Care Team
It was great because it was as good as I expected. I will recommend it to my family and friends
Dear Millie, Thank you for your review! We're so pleased to hear your experience was as good as you expected and that you'll be recommending us to your family and friends. Best regards, Customer Care Team
Our guides in Japan, specifically Allan were outstanding! Allan went all the way to make our visit to Mt. Fuji, a memorable one. He helped us with the tour, keeping us entertained, with food selection, it was great. The other guides were also very helpful. Best Regards
Dear Miguel, We're thrilled to hear your guides in Japan were outstanding, and especially that Allan made your visit to Mt. Fuji so memorable. We're delighted he kept you entertained and helped with food selections, and that all your other guides were very helpful as well. Best regards, Customer Care Team
This trip to Bulgaria and Romania was full of learning experiences and some adventures! Bulgaria was a relaxed trip with not much night life but Romania made up for it with great night life and awesome experiences! Two beautiful Countries with very different styles. The agency was extremely helpful with all the process.
Dear Saul, We're so delighted to hear your trip to Bulgaria and Romania was full of learning experiences and adventures, appreciating the unique styles of both beautiful countries. We're especially pleased that you found "the agency" (us) extremely helpful throughout the entire process. Best regards, Customer Care Team
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