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Sports

HK PARTS

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206 reviews

4.7206 reviews
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About HK PARTS

Data updated
Website
hkparts.net
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
206 reviews
Replies to negative
38% (6/16)
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About this business

HK Parts is the leading supplier of all things Heckler & Koch, with the largest selection of stocks, magazines, parts kits, compensators, and more. We carry everything you need to upgrade your H&K firearm, whether you're looking for performance improvements, cosmetic enhancements, or simply want to keep your H&K Pistol, SMG, or Rifle in top condition.

Written by the business, not verified by us.

Is HK PARTS legit?

HK PARTS (hkparts.net) has a 4.7 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 38% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping times, helpful customer service, and the impressive online availability of hard to find firearm parts. Consumers consistently note that all ordered products arrive securely packaged, in pristine condition, and completely ready for immediate custom installation. Some reviewers were not happy with occasionally receiving incorrect items in their shipments instead of the specific original components they had purchased. A few other people also felt that baseline catalog prices could sometimes be better or experienced frustrating, unexpected order cancellations resulting from website technical errors.

Auto-generated from all reviews of this business. For reference only.

What people say

GREAT BUSINESS

Setup email notification when item was back in stock! Was promptly notified and purchased immediately. Fast shipping and item as described. Thank you! Very happy!

Reply from HK PARTS2026-07-15

Thanks for your feedback! We're happy the notification helped and that you had a great experience.

1 Star

1 Star – A Sale Price Error and a Disappointing Response I placed an order with HK Parts during their Fourth of July sale. After the sale, HKParts identified they had a pricing error with the part purchased. Instead of honoring the advertised sale pricing or offering a satisfactory resolution, the company ultimately acknowledged there had been an error and apologized. Their solution was to offer me free shipping if I placed an entirely new order. That's not a real resolution. When a vendor makes a mistake—especially during a major promotional sale—the customer shouldn't be expected to spend even more money just to receive compensation for the company's error. Offering free shipping on a future purchase feels less like customer service and more like an attempt to secure another sale. While the response from HK Parts was polite and included an apology, the company declined to make the original transaction right and instead shifted the burden onto the customer. Mistakes happen, but how a company handles them matters. In this case, I was left with the impression that advertised sale pricing is not necessarily something they will stand behind when problems arise. Because of that, I cannot recommend HK Parts and will be taking my business elsewhere.

Ensure you know whether the part order and received is a genuine HK part or an aftermarket part.

I was sent an aftermarket HK VP9 part which was supposed to have been an original HK small part. Were I not a certified HK VP9 Armorer I probably would have installed the part and been none the wiser until the weapon was returned to HK for some reason at which time HK would have been well within their right to void the warranty.

Did Not Honor Order After Payment and Confirmation

Ordered a slide that reflected the weekend sale price. Received a confirmation, and shipping delivery ETA. Days later email informed me the price was inaccurate and they cancelled my order. I'm seeing others who experienced the same issue on the same item. After they got all my personal and contact information they just decide not to deliver the product. No response to my inquiry, no offer of future discount for the inconvenience, No customer service at all. Never Again HK Parts !

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