Efficient Process
Alex explained the process throughly and did not hesitate to answer my questions. It was a efficient process overall and I would recommend it to anyone considering it.
About Hometap
Data updated- Website
- hometap.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 224 reviews
- Replies to negative
- 100% (1/1)
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About this business
Hometap lets you tap into tomorrow's home value, today - without having to make monthly payments. Hometap is an investor that provides qualified homeowners a new way to fund important opportunities including renovations, small businesses, debt repayment and education.
Written by the business, not verified by us.Is Hometap legit?
Hometap (hometap.com) has a 4.9 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable throughout the entire funding process, ensuring every important detail is thoroughly addressed. People note that dedicated representatives explain each step clearly, maintain constant communication, and make sure all personal concerns are fully answered. Consumers appreciate the remarkably simple, seamless, and straightforward user experience that makes obtaining a loan much easier and far less stressful. Reviewers constantly note the extremely prompt response times, professional communication, and efficient service delivered by everyone involved from start to finish.
Auto-generated from all reviews of this business. For reference only.What people say
Melissa was with me every step of the…
Melissa was with me every step of the way! She made the process simple and understandable! Highly recommend HomeTap over their competitors!
Reply from Hometap2026-08-06
Thank you, Trevor! It's great to hear the team made the process simple and understandable.
Patricia was easy to work with
Patricia was easy to work with. She communicated flawlessy and made the process simple. Would recommend.
Reply from Hometap2026-08-06
Thank you, Daniel!
Working with Nick.
Working with Nick. He explained everything in detail for me to understand. He was very patient with me.
Reply from Hometap2026-08-06
Thank you, Sharanda! We're happy to hear everything was explained in detail for you.
Poli from Hometap was very professional !
Poli from Hometap was very professional and kept me informed throughout the entire process. Hometap was a great way for my wife and I to tap into our home equity without replacing our current Intrest rate or adding more monthly payments to our budget.
Reply from Hometap2026-08-06
Thank you, Eric and Rebecca! It's great to hear a home equity investment with Hometap was the right option for you.
Joe Kim was completely amazing
Joe Kim was completely amazing. Super informative and detailed in his explanation of the process. He made things very clear about what the experience would be like upfront. He did not deviate from that. The process took less than 2 weeks - start to finish!!
Reply from Hometap2026-08-06
Thank you, Frances! It's fantastic to hear the process took less than 2 weeks.
Funded Home Improvement
Brian was very helpful and helped the process along quickly. I highly recommend Hometap. It was a great experience.
Reply from Hometap2026-08-04
Thank you, Elizabeth!
I can't say enough about Melissa
I can't say enough about Melissa. She was absolutely amazing! The process was easy and she walked me through it with ease. Every time I had a question she had an answer for it right away. If you go with home tap I hope you are assigned to Melissa!! GO BUCKS!!
Reply from Hometap2026-08-04
Thank you for sharing your experience with us!
Very helpful
Very helpful! Pretty quick with resolving my financial needs!! Thanks to Daisha!!!
Reply from Hometap2026-08-04
Thank you, Laura!
Alex was very helpful
Alex was very helpful, explained everything about the process and was always available. All questions were answered and am very happy with the results.
Reply from Hometap2026-08-04
Thank you, Ralph!
Our Representative Brian Williams did a…
Our Representative Brian Williams did a great job working with us!
Reply from Hometap2026-08-04
Thank you for sharing your 5-star experience!
Kind, Attentive, and Helpful
Joe was incredibly kind, attentive, and made the whole process completely seamless from start to finish.
Reply from Hometap2026-08-04
Thank you, Michael!
Mark was very helpful
Mark was very helpful, informative, respectful, the company though I feel charges too much interest an also, add to that a fee
Reply from Hometap2026-08-04
Thank you, Edward!
Them
Thank you!!
Reply from Hometap2026-08-04
Thank you, John!
Simple and quick
Simple and quick! Wonderful customer service. Ronald was courteous and professional.
Reply from Hometap2026-08-04
Thank you, Darell! It's great to hear you found the customer service to be wonderful.
Ron did a fantastic job getting this…
Ron did a fantastic job getting this completed. Very up front and patient. Easy to talk to and very knowledgeable.
Reply from Hometap2026-08-04
Thank you, Stephen!
It was easy to navigate the application…
It was easy to navigate the application process and the approval process. Greg Eddy was so helpful and prompt responses. I feel like I received the perfect solution to access funds to help me out of my financial bind. I would highly recommend HomeTap!
Reply from Hometap2026-08-04
Thank you, Tracy! It's great to hear you found the process easy to navigate.
Ronald was patient and helpful
Ronald was patient and helpful. He explained the process fully, made sure to ask if I had any questions as he went through explaining how Hometap works and keeps things transparent. Overall, I would say that it is worth your time to check out Hometap if you are needing to get to some of your equity.
Reply from Hometap2026-08-04
Thank you, Keith!
Grant Phillips was extremely helpful
Grant Phillips was extremely helpful, clarified any concerns I had and kept me abreast of every step in the process. He consistently responded very quickly and made sure we were clear on next steps at every phase of the process. Thank you Grant.
Reply from Hometap2026-08-04
Thank you, Michael! It's great to hear you found the team to be extremely helpful.
Polli
Polli Polli was professional and quick from the start all through the process which was about four weeks, Polli's attention to my application, milestones and personal story was outstanding . Her proactive approach and continuous communication gave me the confidence that Hometap was the right choice. Thanks Polli!
Reply from Hometap2026-08-04
Thank you, Kenneth! It's fantastic to hear you found the process professional and quick.
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