The entire experience was pressureless
The entire experience was pressureless. Grant was laid back but professional and thorough. My only problem was not getting a higher amount of $$$. I really wish what is quoted is what you get.
About Hometap
Data updated- Website
- hometap.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 224 reviews
- Replies to negative
- 100% (1/1)
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About this business
Hometap lets you tap into tomorrow's home value, today - without having to make monthly payments. Hometap is an investor that provides qualified homeowners a new way to fund important opportunities including renovations, small businesses, debt repayment and education.
Written by the business, not verified by us.Is Hometap legit?
Hometap (hometap.com) has a 4.9 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable throughout the entire funding process, ensuring every important detail is thoroughly addressed. People note that dedicated representatives explain each step clearly, maintain constant communication, and make sure all personal concerns are fully answered. Consumers appreciate the remarkably simple, seamless, and straightforward user experience that makes obtaining a loan much easier and far less stressful. Reviewers constantly note the extremely prompt response times, professional communication, and efficient service delivered by everyone involved from start to finish.
Auto-generated from all reviews of this business. For reference only.What people say
Zack was very friendly and…
Zack was very friendly and knowledgeable about what was going on. He answered every question I had. The experience was great.
I am so happy because I had a chance to…
I am so happy because I had a chance to meet a great company with a great case manager who was patient to make me understand how the system works and I got what I really need.
Good communication and follow up
Good communication and follow up. The representative I met with was able to accommodate my busy schedule.
5 stars +++
Everything about my experience with Hometap has been smooth and easy. You gave a quick response to my initial inquiry and you provided me with a very knowledgeable, courteous, engaging and extremely kind account manager/advisor. Meredith Schwartz does her job very well and I couldn't have been in better hands. I think if I had to suggest any changes, it would be to somehow speed up the timeline from start to finish. I realize that some of the processes are not under your control and are subject to the schedules of others. I think that many people find themselves in the same position I found myself in. We know we have a way to take control of a financial situation that is currently problematic and that is the equity we have built up in our homes yet we can't access it because our credit scores are too low or we've had a late or missed mortgage pmt or whatever it is that causes us to be turned down and time is running out and we stand to lose it all. Some how, some way we hear about a program such as Hometap and it's designed specifically for our situation. Yet we don't have 4-6 weeks left to us to take care of our obligations before we lose it all. So if there is a way to speed up the timeline for determining that we are a good candidate (or not), get the other necessary processes streamlined and then get the funding in to place a little faster, then that's the only thing I can think of for Hometap to improve. With that being said, I reached out to the companies that had the say in my financial future, let them know I was approved for tapping into my equity barring any significant unknowns and to extend my deadline just a little longer and if they needed confirmation, I was more than willing to provide access to Meredith to confirm my status. It definitely helped me. And now here I am, nearing the finish line as I signed my closing docs today, then wait out the 3 day window to cancel and then wait for the funds to be wired to my bank. account. I couldn't be more pleased!!! Thank you Hometap and Meredith. Thank you!!! Karen Granger
Very honest
Very honest, kind and efficient.
The initial reason I contacted Hometap…
The initial reason I contacted Hometap was due to a commercial. I was having financial problems so why not call I had nothing to lose. I received a phone call immediately from Bryan Williams. From the onset I was very impressed with his concern and willingness to help me. Obtaining my title was difficult and they went through great lengths in cleaning it up. During this process Bryan was patient an informative. Bryan was positive that this transaction would end favorably. Bryan is a true professional and I would recommend him to anyone interested in a HEA loan. Any company would benefit from his perseverance, tenacity and knowledge. I am truly satisfied 100% and very lucky Bryan returned my call.
The process was quick and easy
The process was quick and easy. I was kept informed via the app and a contact person. The document was brought to me for signature and notarization. I love that I didn't have to leave my home for anything. Thank you for your service.
Smooth process
They did a great job and everything was done in less than 4 weeks. I enjoyed working with Brian W. and the rest of the team at Hometap.
The overall process was stress free and…
The overall process was stress free and wasy. My investment manager was knowledgeable and empathetic. This is going to change my life.
Nick is so easy to communicate with
Nick is so easy to communicate with. He is very punctual with all the appointments. I will recommend anyone who are in need of help to Home Tap.
I Would have like to have known the…
I Would have like to have known the total fees upfront. Not going into it scheduling a notary and then finding out all the fees during that time.
Rafael was the absolute best
Rafael was the absolute best! He made my anxieties disappear; whenever I had a question he found out the answer and helped me throughout the entire process. Thank you Rafael and Hometap!
Professional representation
Professional representation, answering questions, everything was handled in a timely manner. Staff ,service was great ,thank you.
Great customer service
Great customer service. Julie was very professional and friendly. My questions were answered quickly and the process was explained well.
Hometap guided me through the process…
Hometap guided me through the process with great ease.I would use them again to help me with funding.
Easy to deal with
Easy to deal with. Truthful. No "gotcha's!" or surprises. Our original amount was $87,000 and paid back around $100,000 just a few days shy of a year. It did what we wanted it to do and having NO payments for 12 months was very helpful. It gave us the opportunity to consolidate and refinance after a major medical event. HIGHLY recommend them, especially if Andrew Blom can be your Investment Manager.
Our representative Sara Crooks was just…an amazing person to work with and just calm cool and collected, that made it much easier
Our representative Sara Crooks was just simply amazing through out the process
The professionalism the respect I was
The professionalism the respect I was given. The understanding and patience was amazing. I was treated like a million dollars 💰💰💰. Pali was amazing.
The high quality support and…
The high quality support and information from Shar. It will be a good solution for me knowing I will be selling within 2.5 years or so. I would recommend that you look at this option and determine if you can benefit. Will help me with mine .
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