About Hometap
Data updated- Website
- hometap.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 224 reviews
- Replies to negative
- 100% (1/1)
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About this business
Hometap lets you tap into tomorrow's home value, today - without having to make monthly payments. Hometap is an investor that provides qualified homeowners a new way to fund important opportunities including renovations, small businesses, debt repayment and education.
Written by the business, not verified by us.Is Hometap legit?
Hometap (hometap.com) has a 4.9 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable throughout the entire funding process, ensuring every important detail is thoroughly addressed. People note that dedicated representatives explain each step clearly, maintain constant communication, and make sure all personal concerns are fully answered. Consumers appreciate the remarkably simple, seamless, and straightforward user experience that makes obtaining a loan much easier and far less stressful. Reviewers constantly note the extremely prompt response times, professional communication, and efficient service delivered by everyone involved from start to finish.
Auto-generated from all reviews of this business. For reference only.What people say
They were good
They were good. Not great. Had issues with a creditor that they overpaid.
Reminder emails were great
Reminder emails were great, communication was fantastic, all round great experience
Hometap made the process simple and…
Hometap made the process simple and straightforward. My investment manager Zack Boudreau and the team was helpful, professional, and easy to work with. I appreciate the support and would recommend Hometap to homeowners looking for flexible way to access their home equity
Eric was great and the entire process
Service was wonderful
The customer service is excellent
The customer service is excellent. All questions were answered. He was very knowledgeable & patient. Got the loan through in a quick manner
Very easy process
Very easy process, Tom was great
Amanda was instrumentle in helping us…
Amanda was instrumental in helping us secure our HEA. She made it easy for us to understand the plan.
Great Company!!
I would recommend this company the staff was GREAT especially Polli Hsu she made sure i understood everything about the investment and everything else that came with my investment
A great alternative to a traditional…
A great alternative to a traditional HELOC, and Matt helped us navigate the process with ease every step of the way. Process took less than initially estimated, got it done in 16 days. Would recommend Hometap to friends and family, and have them ask for Matt - a true Rockstar!
The product
Grant was very patient and helped me…
Grant was very patient and helped me understand completely how it all worked
Easy simple process
Easy simple process . Friendly. Answered my questions and concerns. Ease of mind .
Shawn Campbell rocks
Shawn Campbell was instrumental in making this process as smooth and clear as possible. He was prompt, accessible, and friendly. Cheers, Shawn!
Noa was a pleasure to work with
Noa was a pleasure to work with , he explained everything and every detail of the process I had a lot of questions and he answered every single question. The process was simple and quick it fit my needs.
NOA was a Terrific Facilitator for…
NOA was a Terrific Facilitator for helping me obtain an equity loan from HomeTap and he knows of what he speaks!!! I appreciate all of the help he gave me for trying to accomplish this task!
Excellent Experience!!
Our Investment Manager, Sara Crooks, made this whole process very easy and smooth. She has been with us every step of the way, explaining everything in terms that were easy to understand. We had no questions because she was so thorough. We knew exactly what to expect and what was expected from us.
Taby has been amazing throughout this…
Taby has been amazing throughout this whole process. Very understanding and knowledgeable and has explained play by play throughout the transaction. Thank you Taby keep up that amazing work for other individuals in improving their homes or in whatever they need it for. Thank you again!!!
Great service and quick turnaround.
Reply from Hometap2026-08-25
Thank you, Michael! We're happy to hear the team provided you with great service.
I’m so glad I was told about hometap…
I’m so glad I was told about hometap now I have hope on things I need to up grade my home , Butch was so amazing he help me through the process until the end . I wish we had more of a kind person in a time of need.. Thank you Butch !! A Professional.
Reply from Hometap2026-08-25
Thank you, Jacqueline!
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